The Old Rectory Hotel

Hotels
8.6 (708 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5.60 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5.60 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £14.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £14.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 708 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
V
Vipin • solo_traveller • gb
10
An excellent hotel close to Norwich and the Airport
Pros:

A gem of a place. Well appointed spacious rooms. Very clean throughout the property. Well maintained and pleasant grounds. Good parking. Excellent breakfast. Easy access to Norwich and Airport. Very friendly and accommodating staff.

Cons:

Can’t think of anything that I didn’t like, it ticked all the boxes of what I expect in a hotel.

2026-05-23 • via Nuitee
R
Rachel • solo_traveller • gb
9
Pros:

Very large and comfortable bed. Happy and friendly breakfast staff.

Cons:

Shower was powerful but water flowed almost in one stream

2026-05-16 • via Nuitee
S
Stanley • couple • gb
4
Will not stay again only one towel ,bathroom mat full of mould no room numbers on the building
Pros:

Breakfast was good staff at breakfast good

Cons:

No evening meal not even a soup

2026-05-15 • via Nuitee
D
David • couple • gb
7
It was ok for the money but not as good as I had expected
Pros:

Location

Cons:

Noisy wedding party which we were not warned about. Very limited menu for evening meals.

2026-05-13 • via Nuitee
S
Stephen • couple • gb
9
Very nice place to stay. Wouldn't think twice about going back!
Pros:

Lovely food & friendly staff. Comfy bed - easy parking.

Cons:

Thought the rooms could do with a little refresh decor wise but they were very comfortable and clean.

2026-05-13 • via Nuitee
S
Shaun • solo_traveller • gb
1
Cons:

I needed a vat invoice but there was nobody on reception

2026-05-12 • via Nuitee
D
Dawn Maltwood • couple • gb
10
Our two night stay was great - the hotel is lovely and the staff were friendly and helpful.
Pros:

The reception check in was easy, the room was spacious and clean with tea and coffee facilities and water in the mini fridge.
The breakfast was Included in the cost of our stay and it was fabulous.
It's grounds are very pretty and well kept - we had a two night stay and we would definitely return if we needed to stay in the area again.

2026-05-11 • via Nuitee
S
Steve • couple • gb
9
nice stay breakfast table location was the only downside
Pros:

the price, the room, the location was perfect for where our function was.. all in all a nice stay

Cons:

our table for breakfast was right next to the entrance of the restaurant, there were people in and out while we were eating which kind of took the edge off breakfast

2026-05-11 • via Nuitee
H
Helene • family_with_children • nl
7
2026-05-07 • via Nuitee
F
Fiona • solo_traveller • gb
8
Great value little hotel with great staff
Pros:

Super helpful staff. Made my daughters three weeks day whilst she attended a course nearby feel safe, comfortable and welcoming.

2026-05-02 • via Nuitee
C
Clydesdale • couple • gb
10
2026-05-01 • via Nuitee
G
Giuseppe • couple • gb
10
Pros:

Staff were friendly and helpful and breakfast was excellent and catered for gluten-free and dairy-free diets.

2026-05-01 • via Nuitee
C
Caroline • family_with_children • gb
9
Great little hotel exactly what we needed!
Pros:

Room was really big and spotless. Breakfast was delicious!

Cons:

Nothing

2026-04-30 • via Nuitee
C
Christopher • couple • gb
10
Very very polite staff and plenty of parking available
Pros:

Easy to find, lovely rooms, patio area and dining area. The in house food menu is small but had things we were happy to try and were indeed enjoyed by us both. The bar was enough but closes at 9 but we were wanting an early start the next day to not an issue. The staff were all super nice and so obliging

Cons:

My wife thought the bed was hard and woke a few times but I myself slept well

2026-04-27 • via Nuitee
Y
Yana • family_with_children • gb
9
A peaceful and enjoyable stay with beautiful surroundings, great breakfast, and welcoming staff.
Pros:

A very tranquil location surrounded by beautiful nature. The breakfast was good with plenty of variety to choose from, and the staff were friendly and very helpful.

Cons:

At breakfast, only single-serve portions of soy or oat milk were available, which weren’t really sufficient for making a latte. It would be great to offer a bottle or larger supply of oat or other non-dairy milk for guests who don’t drink cow’s milk.

2026-04-27 • via Nuitee
R
Rich • solo_traveller • gb
8
2026-04-25 • via Nuitee
A
Andrew • couple • gb
7
Comfy beds and friendly staff although the hotel appears to be run by a skeleton staff.
Pros:

Location, price and comfy bed

Cons:

The decor and furnishings looked a bit tired and dated

2026-04-25 • via Nuitee
M
Mandy • couple • gb
8
Comfortable stay and lovely breakfast
Pros:

Breakfast was excellent, good choice and staff who served breakfast were polite and friendly

Cons:

The greeting on reception when we arrived, unfortunately I felt we were an inconvenience, we have stayed before and the staff on reception have been lovely this time however was different, I can’t say she was unpleasant but I felt it was an effort to greet us, when you have driven a long way it’s nice to see a friendly face

2026-04-20 • via Nuitee
P
Peter • extended_group • gb
10
Excellent stay
Pros:

Attending a function with a large group of friends. Excellent venue with good food served at the dinner dance and at breakfast.

2026-04-18 • via Nuitee
C
Clydesdale • couple • gb
10
2026-04-17 • via Nuitee