Old Rectory Hotel, Crostwick

Hotels
8.6 (651 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5.60 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5.60 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £14.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £14.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 651 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
C
Charlotte • solo_traveller • gb
9
2026-03-20 • via Nuitee
C
Congregational federation • couple • gb
9
very much enjoyed.
Pros:

breakfast was lovely and the waitress delightful. the room was claen and comfortable

Cons:

there was a crack in the bathroom sink which flooded the bathroom.

2026-03-19 • via Nuitee
J
John • couple • gb
7
Pros:

The member of staff on duty in the morning was excellent

Cons:

We were told there were extra towels in the room. In fact there weren’t actually enough towels

2026-03-17 • via Nuitee
D
Damian • solo_traveller • gb
8
very good
Cons:

room, breakfast, location

2026-03-16 • via Nuitee
M
maggie • solo_traveller • gb
7
Prefer the main hotel not the “ cottage”
Pros:

Location is good

Cons:

I was staying in what was described as a “cottage” by the staff.
I have stayed before in the main hotel and will not stay again.
There was no yogurt at breakfast on both days I stopped

2026-03-11 • via Nuitee
R
RICHARD • couple • gb
10
Excellent place to stay
Pros:

Lovely ensuite room.Good lighting.Nice to have a fridge with bottled water included .Biscuits for to eat with beverages.Also tissues .Really good magazine in room .Breakfast was very good. Will be nice to return in summer and use the pool

Cons:

We were wanting to order a meal but couldnt find staff

2026-03-09 • via Nuitee
R
Rebecca • solo_traveller • gb
8
2026-03-08 • via Nuitee
J
Justyna • couple • gb
9
2026-03-07 • via Nuitee
S
Stevens • couple • gb
4
Pros:

Very quiet.
Breakfast good

Cons:

Cleanliness was poor both in room and breakfast room . Layers of dust on base of tables

2026-03-03 • via Nuitee
D
DebbieDoDah • couple • gb
1
DON'T BOOK MISLEADING ADVERTISING
Pros:

NOT A LOT

Cons:

Had to confirm evening meal as chef would have to be asked to come in, I have food allergies and very limited menu soup couple of mains and icecream batch cooked and reply to could they cook an omlette as options not suitable told NO ONLY FOOD ON LIST. This isn't a hotel it's someone who lives in the white house photos presented on the advertising that's not involved with the guests staying in 70-80s add on building. Restaurant old pine cheap furniture positioned around edge it's like old peoples home. IT IS THE MOST MISLEADING HOTEL ADVERTISED and people need to know truth. The breakfast staff were very nice and actually hot but limited breakfast. Advice DON'T BOOK one other guest said worse than faulty towers

2026-03-01 • via Nuitee
G
Geddes • couple • gb
7
2026-03-01 • via Nuitee
A
Angelo • couple • gb
8
Pros:

Nice building. Lovely grounds. Very good value. Good breakfast. Staff friendly.

Cons:

1 set of towels for 2 people. Kettle needs descaling. Telly small.

2026-02-28 • via Nuitee
H
Heidi • couple • gb
10
Excellent short stay
Pros:

Staff were exceptionally helpful and welcoming. The room and food were excellent value for money and we will definitely be back.

2026-02-23 • via Nuitee
H
Hazel • solo_traveller • gb
9
A very nice and quiet venue with excellent food offerings.
Pros:

The breakfast was delicious. I opted for the full English which was served to me at my table, apart from the orange juice and coffee which were available in a designated area. To start with I selected the berry medley rather than cereal. It was tremendous. The fruit was so tasty and fresh. I was served a generous portion and was really surprised by the quality. It helped me start my day with a big smile. The full English was tasty and the brown toast and marmalade finished my breakfast off. I did not feel the need to eat anything else until I got home and had a light snack in the evening.

2026-02-23 • via Nuitee
S
steven • extended_group • gb
9
Pros:

The beautiful grounds, very relaxed, friendly staff and tasty breakfast. Would definitely like to stay in the summer and enjoy the pool.

Cons:

The bar was small if having visitors.

2026-02-23 • via Nuitee
M
Mark • solo_traveller • gb
8
Great will definitely stay again
Pros:

Location great ,didnt have breakfast as left early

2026-02-22 • via Nuitee
M
MICHAEL • couple • gb
6
2026-02-09 • via Nuitee
R
Rafal • solo_traveller • pl
10
2026-01-30 • via Nuitee
J
John • solo_traveller • gb
9
2026-01-27 • via Nuitee
T
Tatton • couple • gb
8
Clean, warm, homely. Overall I would definitely stay there again.
Pros:

The Room was clean, Water pressure was great, Water was really hot which I loved but might be a bit too hot if you had kids (they did warn me at the front desk though). The Breakfast was outstanding as was the room service food we ordered from the kitchen. Everything felt very homely. Wifi was good. Staff all really lovely and happy to help. Cute little bar to get drinks. The place needs a bit of an update but for the price you cant ask for more. Clean, warm, homely. Overall I would definitely stay there again.

Cons:

Nothing was bad at all really but just stuff to note. We had a king room which had 2 twins together which was fine. My side was great and the mattress firm, my partners side was overly soft and felt a bit saggy so he didn't have the best night sleep. Didnt effect me though haha :-). The place hasn't been updated for a while so the TV in the room is old and analogue so very small but usable and worked. We just used my laptop to watch a film on instead as the wifi is good however there are no plug sockets near the bed so when my laptop ran out of battery we had to stop the film until I could charge it across the room.

2026-01-26 • via Nuitee