The Old Rectory Hotel

Hotels
8.6 (784 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , gb
+44 1603 738513

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

8.6
Based on 784 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
J
James • couple • gb
8
Relaxing
Pros:

Location

Cons:

The 2 spare beds in the room made it cluttered. We did not ask for a family room.

2026-08-29 • via Nuitee
J
June • couple • gb
5
No hot water the first morning , had to change rooms got a twin which is not what we booked however much better than th
Pros:

Location , staff

Cons:

First room we had , no bar open from about 8pm ,

2026-08-29 • via Nuitee
S
Sarah • solo_traveller • gb
8
Great fam stay!! Would definately go back
Pros:

Lovely hotel! Really homely outside pool is just fab!

Cons:

Felt the bar food was slightly over priced!

2026-08-28 • via Nuitee
S
Shellard • solo_traveller • gb
7
2026-08-28 • via Nuitee
T
Tamsyn • couple • gb
7
Pros:

The location was convenient although right on the road which was busier than we'd realised. The room was adequate and clean although not luxurious. The shower was great and so was the breakfast. Staff were very helpful.

Cons:

Busy road. Loose headboard was uncomfortable. Small towels.

2026-08-25 • via Nuitee
R
Richard • family_with_children • gb
7
2026-08-25 • via Nuitee
M
Mary • couple • gb
8
Pros:

Lovely building and gardens. Very helpful staff

Cons:

Very noisy, at night, talking from room next door. In the morning, showers can be heard . Appreciate this is an old building, but insulation would be good.

2026-08-24 • via Nuitee
M
Michelle • solo_traveller • gb
7
Stay at The Old Rectory Hotel
Pros:

Staff very helpful, grounds lovely, rooms clean and modern bathroom.

Cons:

Rooms in cottage need updating quite dated and room was a little dark.

2026-08-24 • via Nuitee
M
Mark • family_with_children • gb
5
Basic hotel that needs a refurb before charging these sort of prices
Pros:

Lots of parking, room size quite good, friendly staff, clean room, warm (although it was August), the breakfast was actually quite good (coffee poor though)

Cons:

The hotel looks good from the outside but is really underwhelming as soon as you step inside. It is dated, tired and old. The pictures are way better than reality. We were hoping for a well kept, well decorated, organised and comfortable stay in an independent hotel and were willing to spend a little more than the generic chains. The rooms need a refurbishment, the bathroom in particular was tired, the breakfast room was tired with old equipment and furniture. One of the selling points for the hotel was an on site EV charger - it broke instantly and I had to drive to the nearest town and sit for 30 mins (not terrible I know but it didn't help). The plug in our sink jammed, I went to reception and they confirmed this is a very common issue, they didn't fix it though so we cleaned out teeth in the shower.

2026-08-24 • via Nuitee
S
Sukhjeeven • solo_traveller • gb
9
The Old Rectory Hotel, a Little Gem.
Pros:

The hotel and the staff were very pleasant and welcoming. The fact that an outdoor pool was available and included within the price we paid for the night, was a massive bonus, especially with 3 children who were excited to use it.
Breakfast selections were very good, from cereals all the way to cook breakfasts which are made fresh to order. Rooms were clean and comfortable.

A little gem of a hotel away from the noise, a nice place to relax. We would definitely look to comeback and stay.

Cons:

Wasnt much to dislike to be honest.

2026-08-20 • via Nuitee
K
Kay • solo_traveller • gb
8
Pros:

Very comfortable bed.

Cons:

Shower was awkward to use and appeared grubby in the corner.
Towels were small but clean

2026-08-17 • via Nuitee
L
Lee • solo_traveller • gb
7
OK
Pros:

Nothing brilliant.

Cons:

Location.

2026-08-16 • via Nuitee
C
Christopher • solo_traveller • gb
7
2026-08-13 • via Nuitee
A
andrewjohnstone • couple • gb
9
Pros:

Great breakfast and bright and friently staff

Cons:

Signage from the highway

2026-08-13 • via Nuitee
N
Nicky • family_with_children • gb
7
Great location for exploring this lovely area of the country.
Pros:

The room was clean with a good sized shower and the added bonus of a fan! Good selection for breakfast which suited all the family. The pool was a god send, I couldn't get my daughter out of it. The staff were really friendly and helpful.

Cons:

It was a little tired in places and could do with a general spruce. My daughter and I shared a room but we were only provided with one set of towels, although it was no problem to sort this. The bed wasn't the comfiest (although this is probably down to individual taste), and kept banging against the wall whenever you turned over.

2026-08-13 • via Nuitee
M
Mark • family_with_children • gb
6
Not up to expectation from how it looked outside.
Cons:

Breakfast wasn't great, took a long time and was burnt, over cooked. Bedroom had marks and scuffs, bed was broken and missing bits like metal headboard ornament. Decoration in bathroom was poor.

2026-08-13 • via Nuitee
T
Tracie • couple • gb
5
Lovely building, location not great as on main road, mattress sunk, room grubby and in need of updat
Pros:

Staff were helpful

Cons:

Dirty towel in room...and only 1 clean towel for 2 people, room needs updating, overall looked grubby, waited nearly an hour for 2 poached eggs

2026-08-11 • via Nuitee
G
Graham • couple • gb
9
Good hotel. Good location Good Breakfast and a swimming pool
Pros:

The hotel is in a good location for exploring the area.
Bedroom was clean and comfortable.
Easy distance to Wroxham and only 20 mins away from Norwich Centre, though we did go in the evening so no traffic.
Having the swimming pool was excellent and the pool area was clean and welcoming.
In general a good place to stay.
The amazing waitress at breakfast on Saturday morning. On her own serving around 8 tables.
Absolutely brilliant. When we came back to hotel later she was cleaning windows and then the rooms. She was like a whirlwind.

Cons:

The welcome on arrival was a little short. Hello here’s your room key, breakfast 8 to 10, nothing else.

2026-08-10 • via Nuitee
S
Sara • solo_traveller • gb
7
My stay at the Old Rectory
Pros:

The staff were very welcome helpful and courteous. The room was very clean and the bed was comfortable. The breakfast was really enjoyable and I loved the swimming pool especoally with the ho

t weather we are having. The room coulf maybe do woth a lick of paint. Otherwise a very pleasant stay. I would be happy to stay agai .

Cons:

There could have been a better choice of biscuits and teas. The tv was qiite old and not very good. Its a shame it wasnt bogger because now Im older even with my glasses I couldnt read ot so well. The machinefor the hot water at breakfast might need replacing.

2026-08-08 • via Nuitee
P
Paula • couple • gb
8
Would stay again
Pros:

Well appointed hotel for exploring Norfolk. Room was lovely with a huge bed and a mini fridge. Nice gardens and a pool.

Cons:

Other guests…huge party consisting of mainly children were allowed to run riot!

2026-08-08 • via Nuitee