The Old Rectory Hotel

Hotels
8.6 (736 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5.60 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5.60 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £14.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £14.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 736 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
H
Harris couple gb
4
2026-06-27 via Nuitee
G
Giuditta solo_traveller it
8
Family trip
Pros:

Like the atmosphere, garden and breakfast

Cons:

Rooma and dining room need an upgrade.

2026-06-26 via Nuitee
H
Hunting solo_traveller gb
8
Excellent choice in Norfolk
Pros:

Very nice stay at the old rectory hotel. Extremely hot weather lovely outside garden seating area with lovely pool. 😍
Super fresh home cooked breakfast, compliments to the breakfast team.

Cons:

Nothing to dislike, very relaxed and chilled atmosphere particularly on the hottest day ever recorded in the UK!

2026-06-26 via Nuitee
G
Graham solo_traveller gb
9
Pros:

Lovely hotel, very pleasant and helpful staff.
Lovely english breakfast, and plenty to chose in cereals and drinks.
Lovely grounds and nice heated outdoor pool.

Cons:

Nothing..

2026-06-25 via Nuitee
A
Amanda couple gb
9
Good location for visiting family, tranquil setting.
Pros:

The quiet and the cleanliness

Cons:

Nothing

2026-06-25 via Nuitee
C
Christine extended_group gb
10
The staff are a real asset to this hotel
Pros:

We really enjoyed our stay at the Old Rectory Hotel. We had two king sized ensuite rooms, one with a walk in shower and one with a bath and shower over. The beds were comfortable and had nice wardrobes and drawers.

The staff we met were absolutely wonderful; the two Gills and Jess were a delight. They really made us feel very welcome.

Beautiful gardens with scented flowers around the entrance to the reception. The pool was clean with plenty of seating on the poolside but the water was a little on the cool side even though it is meant to be heated but it is early in the year. The car park is spacious and right near the reception area.

Cons:

The entrance to the hotel is off a very fast moving road. The drive could benefit from being wider to make it safer to turn onto the car park.

2026-06-23 via Nuitee
D
DIANE solo_traveller gb
8
2026-06-22 via Nuitee
J
Judith couple gb
8
Very enjoyable overall.
Pros:

Near to both Norwich and the coast.
Clean.
Very friendly staff.
Good breakfast.
Swimming pool a nice ‘extra’

Cons:

Tv is incredibly small in the room. I couldn’t even see the picture with my glasses on.
Location a little disappointing as not actually in a village, not a place where you could have an evening stroll.

2026-06-21 via Nuitee
D
David solo_traveller gb
7
Pros:

Outside area and pool

Cons:

No dining room offering a proper meal in the evening

2026-06-21 via Nuitee
M
Michael couple gb
9
A nice quiet break to recharge
Pros:

The gardens were lovely. The hotel was quiet and tranquil.

Cons:

Nothing really

2026-06-21 via Nuitee
D
David couple gb
8
Delightful stay
2026-06-20 via Nuitee
A
Alan couple gb
10
2026-06-18 via Nuitee
J
Joanne solo_traveller gb
10
Pros:

Friendly staff. Very helpful and a lovely comfortable stay

2026-06-17 via Nuitee
H
Hristov couple gb
10
2026-06-16 via Nuitee
R
Rachel family_with_children gb
6
The main issue we had was the hot water pipes, which were incredibly loud whenever anyone used them and regularly woke b
Pros:

The heated swimming pool was a win with my family

Cons:

The main issue we had was the hot water pipes, which were incredibly loud whenever anyone used them and regularly woke both me and my husband during the night. Unfortunately, we also had very noisy neighbours, and with the thin walls, we could hear everything. They didn't settle down until around 2am, which wasn't ideal when our child is awake at 6am!
The TV in our room wasn't working and the WiFi was quite patchy, although neither was a major issue for us as we were only staying for one night. The room itself was perfectly adequate for a short stay.
One small improvement would be to provide larger towels. The towel provided wasn't really big enough for my five-year-old, so a larger option would have been appreciated

2026-06-16 via Nuitee
S
Sophie solo_traveller gb
6
Unclean, no blackout curtains and loud road noise.
Pros:

- easy to get to

- well located for exploring the Norfolk broads

- big car park

- good sized room and bathroom

- garden/pool area looked nice (was too cold & windy during our stay unfortunately)

- breakfast service staff were very friendly

Cons:

- room needs a deep clean and some tlc: especially the bathroom: seals are mouldy, the shower caddy is rusty and coming off the walls, super mouldy non slip mat, anywhere that isn't easy to clean e.g. kettle, inside of bathroom bin lid, cracks, where the wall meets the floor joints etc. looks like it hasn't been cleaned in a looong while - grimy and hairs/pubes. It was pretty gross. I mentioned all this to the receptionist on check out and she just said "thanks", no apology. Looking at the previous reviews just now, someone's complained about this before and nothing's been done, so I don't have high hopes of it getting rectified 🙈

- the room doesn't have blackout curtains, so gets quite light very early morning in summer (if you have small children, you'll probably need 3x tommee tippee blackout travel blinds if you stay in room 21 - 2x for the huge double window and one for the window by the dressing table)

- scrambled eggs were inedible (so so dry and overdone). The rest of the breakfast was okay.

- road noise is loud all night. It might be better in some of the rooms further back.

2026-06-14 via Nuitee
R
rhodes couple gb
9
Really enjoyed our visit, looking forward to returning for another visit.
Pros:

Loverly surrounded garden, easy parking facilities. Good selection of food for breakfast. Pleasant staff members especially Gill the chief who was informative.

Cons:

Nothing to dislike.

2026-06-10 via Nuitee
D
Dorne couple gb
6
Nice hotel bit disappointed by food choices and early closing bar
Pros:

Breakfast was good. Staff friendly. Lovely gardens. Clean room.

Cons:

Only few meals to choose from on their menu. Hotel bar closed at 9 pm.

2026-06-01 via Nuitee
A
Alison couple gb
8
Would recommend for a night away to visit the Broads
Pros:

Very friendly and great value. Wish we had known there was a heated outdoor pool.

Cons:

Could not walk from there as no pavements on road.

2026-05-31 via Nuitee
S
susan solo_traveller gb
9
Will return, good value, nice location
Pros:

Very friendly, clean and love the pool

Cons:

Coffee machine!

2026-05-31 via Nuitee