Grand Hotel des Alpes

Hotels
Independent
9.2 (24 reviews)
Via Passo Rolle, 118, Primiero San Martino di Castrozza, TN, 38054 , Primiero San Martino di Castrozza , IT

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great breakfast variety

Categories

Cleanliness
9.13
Camere pulite e spaziose.
Service
9.6
Personale gentile e disponibile; Fikk gode råd til tur i fjellet av eieren.
Location
9.14
Facile da raggiungere e comodo per girare in centro anche senza auto; Parkering og beliggenhet helt topp.
Room Quality
9.09
Camere pulite e spaziose.
Amenities
9.12
Standard quality for this hotel tier.
Value for Money
9.08
Standard quality for this hotel tier.
Food and Beverage
9.13
Colazione ottima e con molta scelta, dal salato al dolce.
Overall Experience
9.3
Meget fornøyd med oppholdet.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:29

Property Description

Luxurious Spa Retreat
Indulge in massages, body treatments, and facials at our spa. Relax in the spa tub and sauna after a day on the slopes.

Fine Dining and Amenities
Enjoy dining at La Camisela or opt for 24-hour room service. Unwind at the bar/lounge and start your day with a complimentary continental breakfast.

Convenience and Comfort
Benefit from complimentary Wi-Fi, concierge services, and babysitting. With a business center, event spaces, and airport shuttle, we cater to all your needs.

Book your stay at Grand Hotel des Alpes for a truly lavish experience in the heart of Primiero San Martino di Castrozza. Ideal for ski lovers and nature enthusiasts alike.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VCE

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)

See all policies

Location

Guest Reviews

9.2
Based on 24 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.14
Room Quality: 9.09
Amenities: 9.12
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.3
A
Alberto family
10
Pros:

È la seconda volta che alloggio in questo hotel. Facile da raggiungere e comodo per girare in centro anche senza auto. Camere pulite e spaziose. Colazione ottima e con molta scelta, dal salato al dolce. Personale gentile e disponibile.

2025-08-24 via Nuitee
M
Morten
10
Svært fornøyd!
Pros:

Meget fornøyd med oppholdet. Stort hotel men samtidig veldig god service. Fikk gode råd til tur i fjellet av eieren selv. Parkering og beliggenhet helt topp.

2025-07-23 via Nuitee
J
Jeffrey partner
10
Pros:

The breakfast was exceptional.
The staff was so friendly and kind.

2025-07-11 via Nuitee
H
Hubert partner
10
Pros:

Super Hotel :) Wandermöglichkeiten 5min entfernt. Alles super gelaufen und tollen Frühstück.

2025-07-01 via Nuitee
B
Bruno family
8
Pros:

Un hotel con i suoi anni ben tenuto. Gentile il personale al ricevimento e le ragazze al servizio colazioni così come le cameriere ai piani.

2025-01-29 via Nuitee
S
Simone
6
Pros:

Personale indifferente

2025-01-17 via Nuitee
P
Pierluigi
8
Pros:

Bene

2025-01-15 via Nuitee
K
Katherine partner
10
Pros:

We had a one night stay during a tour of northern Italy. For the price we were very impressed and felt it necessary to write this review. It felt like stepping back in time a bit decor wise but we actually found this really charming and it was impeccably clean throughout. Small details such as the towel art in the room and unexpected access to a little indoor pool (that staff turned back on just for us despite our late check on time) made it an absolute delight. We also loved the breakfast. During our tour we have stayed at a lot of hotels, many more modern and more expensive than this, but this was our favourite. We will be back again and bringing friends for a simple, comfortable stay with amazing views under the mountain!

2024-09-02 via Nuitee
A
Alberto
8
Pros:

Hotel situato in una posizione ottima per raggiungere il centro e con un comodo parcheggio. Ottima e abbondante la colazione e bella e attrezzata la Spa. Unica nota negativa, nel complesso è un po' trascurato, cosa che per un grand hotel 4 stelle non dovrebbe essere ammesso!!!

2024-08-30 via Nuitee
M
Maria family
10
Pros:

Struttura storica nel pieno centro di San Martino di Castrozza. Personale sia alla reception che a colazione molto professionale e gentile.Colazione ricca.Camera spaziosa e pulita con balcone e vista sulle montagne.

2024-08-15 via Nuitee
D
Danny Skov
8
Kvalitetsoplevelse i Dolomitterne
Pros:

Fantastiske dage i Dolomitterne. Dejligt rummeligt familieværelse med dobbeltseng og to separate enkeltsenge til teenagerne. Morgenmaden og servicen i restauranten på hotellet var i særklasse i forhold øvrige hoteller i samme prisklasse.

2024-08-01 via Nuitee
J
John de partner
10
Pros:

Mooi hotel met geweldig uitzicht op loopafstand van het centrum. Prima ontbijt

2024-07-05 via Nuitee
L
Ludovica partner
8
Pros:

Ottima posizione. Camera molto ampia e comoda. Buon rapporto qualità/prezzo

2024-07-03 via Nuitee
M
M
10
Pros:

Very good value. Suite size room for price of normal room

2024-03-15 via Nuitee
S
Sara
8
Pros:

Tutto ok, l'unica cosa l'arredamento del albergo un po' vecchio

2024-02-24 via Nuitee
T
Tommaso
10
Posto piacevole
Pros:

Posto bellissimo, camera favolosa e colazione abbastanza.

2024-02-19 via Nuitee
S
Stefano partner
10
Pros:

Hotel storico in buona posizione..ottimo park.Tutto il personale gentile e disponibile..buono centro benessere e colazione eccellente e varia.consigliato

2024-01-26 via Nuitee
O
omar family
10
Pros:

Appena passato tre giorni con la mia famiglia.. personale gentilissimo e disponibile a qualsiasi richiesta. Spa e piscina stupendi. Miniclub bellissimo per i bambini.. consiglio assolutamente

2024-01-15 via Nuitee
L
Luigi partner
10
Pros:

Ottimo l'hotel e i servizi con la spa riservata agli ospiti. Salotto bar grande e ospitale. Ottimo anche il ristorante. Ski bus di fronte al ripostiglio sci. Un'ottima scelta. Non sempre i "Grand hotel 4****" soddisfano le aspettative come in questo caso.
Consigliato.

2023-12-27 via Nuitee
D
David
8
Pros:

Great location but dated facilities. Staff was very helpful and the other major complaint was the Wi-Fi, which is subpar. Overall excellent location and a nice hotel that needs to be brought into the 21st-century a bit with better amenities.

2023-07-11 via Nuitee