Luxury Hotel

Hotels
Independent
7.8 (70 reviews)
2 Phu Doan Lane, Hoan Kiem Dist, Hanoi, 10000 , Hanoi , VN

Facilities

Meeting rooms
Express check-out
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly service
Helpful staff

Categories

Cleanliness
7.8
Standard quality for this hotel tier.
Service
9.3
Highly praised for being friendly and helpful.
Location
8.3
Located in the heart of the city, convenient for sightseeing.
Room Quality
7.3
Standard quality for this hotel tier.
Amenities
7.3
Standard quality for this hotel tier.
Value for Money
7.3
Standard quality for this hotel tier.
Food and Beverage
7.3
Standard quality for this hotel tier.
Overall Experience
7.8
Enjoyable overall experience with help from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:00

Property Description

Experience the perfect blend of luxury and convenience at our stunning hotel nestled in Hanoi's historic Old Quarter.

Indulgent Relaxation
Pamper yourself with rejuvenating onsite massages, or unwind while taking in breathtaking views from our rooftop terrace.

Culinary Delights
Savor delicious meals at our restaurant or enjoy convenient room service during limited hours. Cap off your evening with a drink at our elegant bar/lounge.

Seamless Connectivity
Stay connected with complimentary wired and wireless internet access in our 20 well-appointed guestrooms, each featuring a minibar and LCD television for your entertainment.

Book your unforgettable stay today and immerse yourself in the vibrant heart of Hanoi!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 70 reviews
Cleanliness: 7.8
Service: 9.3
Location: 8.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 7.3
Food and Beverage: 7.3
Overall Experience: 7.8
3
366rogersd Friends getaway
10
Goodjob
Pros:

A good hotel in Hanoi. It's been an amazing journey. Wonderful places. The people are humble and kind. Streets with wealthy cultures

2025-12-16 via Tripadvisor
L
LindseyStrang Family Kenora, Kenora District, Ontario
10
Just sleep
Pros:

It was good but I never been their before but I want to and might be so much fun and I really like it so maybe I wish I want to go Hanoi, Vietnam.

2025-11-03 via Tripadvisor
M
madelynr2023 Couples
10
Good hotel in a perfect location
Pros:

A good hotel in the perfect location. This hotel had everything we needed to make it a great stay in Hanoi! The staff were very helpful. Alex helped us with local recommendations and also booking airport taxi.

2025-10-21 via Tripadvisor
L
Lhh111 Solo travel Jambiani, Zanzibar Island, Zanzibar Archipelago
10
Birthday party
Pros:

The hotel is superb and location is so marvelous
The service is the most significant and employee are so impressed
I would love to recommend all of you to experience the paradise under the earth.

2025-10-08 via Tripadvisor
C
Coastal64696334457 Family
10
Amazing location, Amazing staff. There was some problem with the room but the staff quickly rectified it. They offered
Pros:

Amazing location, Amazing staff. There was some problem with the room but the staff quickly rectified it.
They offered a trip to ninh binh which was reasonably priced and a must do when in hanoi. Alex and ha chu were the best!

2025-10-08 via Tripadvisor
R
ryanyH3886HF Couples
10
Beautiful and wonderful
Pros:

A fabulous country. Wonderful places. The people are humble and kind. Streets with wealthy cultures. Climat are amazing. And lots of colours.

2025-09-28 via Tripadvisor
R
Road50253876324 Couples
10
Fabulous Visit
Pros:

Very much appreciate and wonderful place to live. A very humble and kind society. Awesome and beautiful experience here in Vietnam.

2025-09-28 via Tripadvisor
Z
Z49CNstever Solo travel
10
Always a smile. A great place to rest relax and enjoy Hanoi. The staff give good advice and helpful when needed
Pros:

Ha Chu and Alex were very friendly and helpful. The hotel s ideally situated in the Old Quarter, with walking distance of many tourist spots. The hotel is quiet, so sleeping isn't a problem.

2025-09-06 via Tripadvisor
E
edgD2756DV Solo travel
10
Comfortable like my home
Pros:

Nice place at the heart of hanoi, quiet, clean. Ha, Alex and the others were ready to help me with my itinerary.♡

2025-09-06 via Tripadvisor
C
Culture60291888745 Friends getaway
8
Come if you want to feel the soul of the city !
Pros:

Big thanks to Hà Chu for being so friendly and helpful !
She gave us great tips on what to see, where to eat, and really made our time in Hanoi easier and more fun.
Super kind and always smiling — Cảm ơn bạn rất nhiều Hà Chu 🙏🏾

2025-07-19 via Tripadvisor
A
Anik
6
Pros:

Personnel vraiment aidant, bienveillant et sympathique. 🙏
L’hôtel est vieux et désuet. C’est dommage!

2025-06-15 via Nuitee
C
clarkm407 Solo travel
10
First hostel stay and adventure
Pros:

It was my first time with staying in a hostel, but this experience makes it not my last. Dormitory bed pricing allows funds to be used elsewhere. The staff was friendly and knowledgeable about the local area. The hotel also made it easy to book excursions through the hotel, both cash and card payments were accepted.

2025-04-07 via Tripadvisor
P
pamelavL4743CN Solo travel
10
Very nice experience all the way
Pros:

The hotel was very good, especially the customer service is amazing, previously I stayed in other hotel that I didn’t like it because no window, but I found this one and it was very comfortable, They guide you and help with tours and any thing you need. Very happy and definitely I will come back here,

2025-03-23 via Tripadvisor
D
Dreamer31820669056 Solo travel
10
Good hotel
Pros:

The hotel is very nice, location good, the staff is great, especially Ha chi and Alex, and tour information about Ha long bay, Ninh binh, sapa, Ha giang loop so beautiful and nice trip Thank you for help me for everything 🫣👩‍👩‍👦‍👦 I will comeback

2025-01-24 via Tripadvisor
C
cristinacY6941IW Family
10
Good trip and nice hotel
Pros:

Alex was help us for stay and Ha Giang Loop , Ha Long bay so nice, nice and cheap hotel and tour. Thank you and we will come back and highly recommended stay here and go to tour here, we so happy in Vietnam and so beautiful and people friendly and helpful

2024-12-12 via Tripadvisor
W
Wanhee
10
Pros:

My home~

2024-09-03 via Nuitee
N
Nicolas
10
Très bien
Pros:

Rien à signaler très bien

2024-08-22 via Nuitee
M
maxime
10
Pros:

Everything was great, and halong bay trip was also very great. I recommend !

2024-06-27 via Nuitee
F
frankiel810 Solo travel
10
Great value for price and made to feel right at home!
Pros:

The hotel is amazing. The staff is the highlight, with Ha and Alex making me feel right at home. The room was very spacious and cleaned upon request, with great amenities. Location was perfect as well. Would definitely recommend!!!!!!!!!!

2024-05-29 via Tripadvisor
S
Sevendestination Business in
8
Nice experience
Pros:

Indulge in unparalleled luxury at this exquisite hotel. From opulent decor to personalized service, every detail exudes sophistication. A haven of comfort and elegance, ensuring an extraordinary experience for discerning travelers. Pure luxury redefined

2024-01-19 via Tripadvisor