The Westin Xiamen

Hotels
Westin
9 (120 reviews)
No.396-398 Xian Yue Road , Xiamen , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
7.49
The bathroom is old with many damaged equipments and cracks.
Service
8.96
Standard quality for this hotel tier.
Location
9
Nice modern hotel short walk to the lake, mall next door, good accessibility.
Room Quality
7.95
Room quality is decent but needs updates.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Good value for the location and amenities offered.
Food and Beverage
8.49
Standard quality for this hotel tier.
Overall Experience
8.36
Overall experience reflects the good value and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:11

Property Description

Luxurious Amenities
Westin Xiamen Hotel offers a range of luxurious amenities including a heated indoor pool, pampering spa treatments, and 6 dining options. Guests can also enjoy express flight check-in service and free Wi-Fi in the lobby.

Elegant Room Features
The rooms at Westin Xiamen Hotel boast modern decor with a mix of white and wood accents, creating a sleek and elegant ambiance. Guests can unwind on the Westin Heavenly Bed® with premium bedding and enjoy the en suite bathrooms with a separate bathtub and rainshower.

Convenient Location and Services
Conveniently located just a short drive from key transportation hubs and attractions, the hotel also provides free on-site parking. Guests can make use of the fitness centre, spa, and business facilities, as well as enjoy a variety of dining options offering international cuisine, Cantonese dishes, and more.

Experience luxury and convenience at Westin Xiamen Hotel. Book your stay now for a memorable experience!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that for breakfast inclusive rate, it only includes breakfast for up to 2 guests. Extra charges will apply if the third guest wishes to dine as well.

Please note that
-breakfast is free for child under 3 years old;
-half of adult breakfast charges apply for child ages 3-12;
-regular adult breakfast charges apply for child above 12 years old.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XMN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 120 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
F
feng hsia
6
lobby floor same have this problem too
Pros:

bath room is too old many equipments have been damaged and even many cracks have appeared ...

2025-06-28 via Nuitee
M
Malcolm
8
Pros:

Nice modern hotel short walk to the lake, mall next door, 10 minutes to Bar street and 20 to the river area. Good value

2025-06-15 via Nuitee
P
PatrickSim_2393 Business sg
8
Returning stay experience
Pros:

Back in Xiamen after 11 months, noticed improvements since last stay especially the bakery section with more varieties of bread n pastries. Compliment to pastry chef Joy, glad that she took guests feedback seriously.
Great to see Gina 徐 again in executive lounge, she is still as cheerful as before. Observed she still go the extra mile to help guests - diligently and professionally, a lead by example leader.

2025-05-29 via Tripadvisor
9
907kaylat Friends getaway
10
Great service!
Pros:

First time to Xiamen and had a 3-night stay at Westin.

Room was spacious and clean. We had a minor issue with the shower draining super slowly but front desk sent someone up and fixed it in no time.

Concierge is super helpful ! They helped us with taxi, information to go to Gulangyu, and any general questions. Special shout out to Liereyy from concierge who helped me with take-out order (meituan app is not easy to use if you don’t have a Chinese phone#) and delivered it to my door late at night. I was so hungry after coming back from a concert.

The girls working at the Executive Lounge (40th floor) are really good at what they do and provided excellent service to all the questions we asked. They also helped us fixed our room’s slow WiFi issue when we were trying to pull up something from our phone but couldn’t. Our room comes with faster WiFi for platinum status but front desk checkin person never told us that nor turn it on for us. He gets a “boo”. ☹️
I wished I got their names at the Executive Lounge. Thank you ladies!!

Breakfast: I had been to China in 2024 and stayed in Guangzhou Sheraton. That is my only comparison point for breakfast quality. Breakfast is not as elaborate as Sheraton. Lacking in variety and food freshness. But I do appreciate the chef bringing out a guava for me when I asked
for one (not part of the fruit choices).

Overall, happy with our choice of hotel at Westin and their friendly and excellent service.

2025-03-29 via Tripadvisor
A
Ai family with young children sg
7
Good
2025-02-01 via Nuitee
R
Ron young couple au
7
I’d stay there again
Pros:

Location
Size of room
Staff
Breakfast

Cons:

Not as clean as it could be
Starting to look a little dated

2025-01-27 via Nuitee
W
wei
10
Pros:

太棒了

2025-01-17 via Nuitee
M
Marcos review category business travellers es
9
Superb
2025-01-16 via Nuitee
M
Mohamed review category business travellers kw
7
Good
2024-12-23 via Nuitee
C
CHUNGHSIN
10
Pros:

Very nice

2024-12-14 via Nuitee
A
Anonymous review category business travellers il
8
Very good
2024-12-03 via Nuitee
L
Liang family with young children us
9
Superb
Pros:

the service is great, all of the staff are very friendly.

Cons:

the room AC controllers are not easy to operate. a manual will be helpful.

2024-11-26 via Nuitee
B
bcheong Business cn
10
Oldie but goodie
Pros:

Just 20 min from the airport, this is an oldish hotel but holding up

Ok check in but they did upgrade for my ambassador status

The suite is large, has the old fashioned reddish wood. Interesting attic design with angular and curved ceilings and windows. Also a swivel tv in the bedroom. Sufficient channels including CNN, HBO and CNA

The gym and pool oldish and the locker room somewhat grimy

Wrote a seperate review for the breakfast restaurant

9/10

2024-11-15 via Tripadvisor
I
ISHAJON
8
Pros:

Exelente hotel

2024-10-29 via Nuitee
I
ISHAJON
10
Pros:

Great hotel in Xiamen

2024-10-27 via Nuitee
S
Shimnik Business
10
Spacious room, abundant breakfast but poor WiFi
Pros:

(+) Early check in, abundant breakfast, tasty dinner, complimentary water, spacious room with a huge comfy bed, working space, bath tub, shower, mini-bar. I liked the honesty of the staff members, when I asked them about the taxi. They offered their own service but also said that taking a taxi at the airport should not be an issue.
(-) The location of the hotel is not very central. There are no many things around. WiFi connection can be improved. My room was on the 9th floor and the view was not so amazing.

2024-10-18 via Tripadvisor
G
Golij_muzhik review category business travellers ch
9
Spacious room, abundant breakfast but poor WiFi
Pros:

Early check in, abundant breakfast, tasty dinner, complimentary water, spacious room with a huge comfy bed, working space, bath tub, shower, mini-bar. I liked the honesty of the staff members, when I asked them about the taxi. They offered their own service but also said that taking a taxi at the airport should not be an issue.

Cons:

The location of the hotel is not very central. There are no many things around. WiFi connection can be improved. My room was on the 9th floor and the view was not so amazing. The pool was closed and I was not informed about it in advance. There was a note in the room that the pool is closed without any information, when it would be open again.

2024-10-18 via Nuitee
S
Sara review category business travellers es
8
Very good
2024-10-18 via Nuitee
P
Pad00 Business
10
My Xiamen go to hotel.
Pros:

The was a genuinely good surprise. The value is outstanding. A couple of key highlights. Breakfast catered for all nationalities. The rooms are very spacious and well kept. The gym was excellent - definitely one the better hotel gyms I have been to. The location is less than 30min from the airport. If I am in Xiamen again I am staying at the Westin.

2024-09-08 via Tripadvisor
F
Fathimah review category business travellers id
8
Very good
Pros:

The room

Cons:

-

2024-08-01 via Nuitee