The Originals City, Hôtel des Arènes, Saintes

Hotels
8.2 (2466 reviews)
6, Rue Du Docteur Rene Laennec , Saintes , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Good breakfast
Cons:
Room could be bigger
Noise from adjacent rooms
Issues with amenities

Categories

Cleanliness
8.04
Overall feedback on cleanliness was positive, though there were mentions of dust in some areas.
Service
8.51
The staff were frequently mentioned as friendly, accommodating, and helpful.
Location
8.55
The proximity to the highway and local amenities was noted positively.
Room Quality
7.8
Various comments about room size and quality, with some guests noting it was acceptable but could be better.
Amenities
8.03
Basic amenities were often satisfactory, but some guests found issues like lack of charging sockets.
Value for Money
8.29
Generally viewed as providing good value, though some surprise charges for breakfast were mentioned.
Food and Beverage
8.04
Breakfast was enjoyed by most guests, although some suggested improvements in variety.
Overall Experience
8.31
Positive experiences overall, though some minor issues were raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:44

Property Description

Convenient Location near A10 Motorway Exit
Located just a short drive from Royan and Cognac, our hotel offers soundproofed rooms near the A10 Motorway Exit, making it a convenient choice for travelers passing through.

Comfortable Rooms with Modern Amenities
Our spacious air-conditioned rooms are equipped with an LCD TV, free Wi-Fi, and hot drink facilities. Relax in comfort and enjoy a peaceful night's sleep in our soundproofed rooms with en suite bathrooms.

Relaxing Garden and Delicious Breakfast
Unwind in our garden with a terrace or start your day with a delicious continental breakfast served in the breakfast room. Enjoy the convenience of free private parking on site during your stay.

Book now to experience comfort and convenience at Comfort Hotel Saintes!

Important information:

Guests arriving outside front desk opening hours are kindly requested to contact the hotel in advance. Contact details can be found in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 2466 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 7.8
Amenities: 8.03
Value for Money: 8.29
Food and Beverage: 8.04
Overall Experience: 8.31
M
Maria • couple • nl
8
Cons:

Wifi deed het niet

2026-03-28 • via Nuitee
A
Arie • family_with_children • nl
5
Niet aan te bevelen
Pros:

Bedden waren goed

Cons:

Oude kleine kamer, terwijl de receptie en hal er modern en goed uitzagen.
Eenvoudig ontbijt, weinig keuze in brood. Ontbijten in de hal bij de receptie.
Alleen een paar harde stukken stokbrood wat niet aangevuld werd.
Waterige koffie.
Schoonmaakpersoneel liep langs de ontbijttafels met emmertjes sop om de kamers schoon te maken en weer terug.
Niet zo fris.

2026-03-24 • via Nuitee
S
Sabine • couple • fr
8
Très bien pour une nuit de passage
Pros:

Très bon accueil, petit déjeuner correct , emplacement calme

Cons:

Chambre et salle d’eau un peu vieillotte

2026-03-23 • via Nuitee
J
Joao • couple • pt
8
2026-03-22 • via Nuitee
R
Rachel • solo_traveller • fr
8
2026-03-19 • via Nuitee
M
Méghane • couple • fr
8
Très confort si l'attention à la propreté est prise en compte (poussière, bouilloire..))
Pros:

Le confort : bouilloire, mouchoirs en papier, sèche cheveux mirroir grossissants un vrai plus pour les femmes, une douche spacieuse porte étanche et bien chaude, des serviettes qui sentent bons, grand miroir et lumière, literie très confortable, moquette très bien, miroir à l'entrée, parking facile d'accès et gratuit, parties communes soignée et personnel à l'écoute et chaleureux ! Chambre bien insonorisée, nous n'entendions pas les passages très fréquents des voitures, ce qui a contribué à des nuits calmes et reposantes. Petit café/the offert avec gobelets et sucre s très appréciable ! Le mobilier en très bon état et globalement propre (excepté la note ci-dessous) et une chasse d'eau efficace ! J'aurais apprécié une décoration plus colorée comme sur les photos mais comme le confort y était, ça passe tout de même.

Cons:

À notre arrivée, nous avons découvert la bouilloire remplie d'eau on suppose , le liquide était assez blanc de calcaire, la télécommande de la climatisation très poussiéreux et malheureusement le pouf et tables de chevets et rebord au mur de la table principale : tous recouverts de poussière qui donnait l'impression d'une chambre à l'abandon , c''est dommage. Un rouleau de papier toilette vide était resté dans son support. Nous avons dû descendre à l'accueil afin de montrer cela. Le personnel y a remédier de suite avec coup de chiffon et bouilloire bien nettoyée.

2026-03-16 • via Nuitee
F
Familie • family_with_children • nl
8
2026-03-15 • via Nuitee
C
CECILE • couple • fr
8
2026-03-14 • via Nuitee
D
Dominique • solo_traveller • be
10
2026-03-13 • via Nuitee
R
Rui-Mendes • couple • pt
8
2026-03-13 • via Nuitee
D
delphine • couple • fr
8
Hôtel confort et calme
Pros:

Calme , accueil

2026-03-08 • via Nuitee
B
benoit • family_with_children • fr
8
Pros:

Le petit-déjeuner

Cons:

L absence de porte entre la douche et la salle de bain

2026-03-07 • via Nuitee
J
Jean Marc • solo_traveller • fr
10
2026-03-05 • via Nuitee
D
Denise • family_with_children • nl
9
Pros:

Enjoyable stay although you do need a car to get anywhere. Staff were friendly and we had a nice stop over.

2026-03-03 • via Nuitee
G
Goof van Amelsvoort • family_with_children • nl
7
Pros:

Vriendelijk personeel bij de receptie

Cons:

Weinig faciliteiten (bv koffie of thee) bij aankomst.
De receptie is beperkt open.

2026-03-02 • via Nuitee
B
BartDaams • family_with_children • nl
9
Pros:

Simpel, schoon, goed ontbijt en aardig personeel. Dicht bij de snelweg

2026-03-02 • via Nuitee
P
Pierre • solo_traveller • fr
7
2026-03-02 • via Nuitee
J
Joel • couple • fr
8
Top
Pros:

Accès facile
Parking facile
Accepte les chiens
Petit parc permettant de sortir le chien

2026-03-01 • via Nuitee
K
Karel • couple • nl
8
2026-03-01 • via Nuitee
D
Dominique • family_with_children • fr
9
2026-02-28 • via Nuitee