Itara Apartments

Hotels
8.8 (358 reviews)
1-15 Sporting Drive, Thuringowa Central , Townsville , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Spacious apartments
Responsive service
Cons:
Cleanliness issues
Missing amenities

Categories

Cleanliness
7.94
Multiple reviews highlighted cleanliness issues, such as stained blankets and dirty kitchen items.
Service
9.41
Various reviews mentioned responsive and accommodating staff, enhancing the overall experience.
Location
9.45
Strongly praised for its fantastic location near the river and local amenities.
Room Quality
8.4
Room quality was noted positively but mentioned that some rooms need maintenance.
Amenities
8.43
Amenities such as spacious apartments positively noted, though some noted missing items.
Value for Money
8.89
General consensus was that value for money was good, especially considering location.
Food and Beverage
8.94
Standard quality for this hotel tier.
Overall Experience
8.91
Mixed reviews but overall positive experiences with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:58

Property Description

Great Views and Modern Amenities
Itara Apartments offer stunning views of Ross River, complemented by free secure parking. The modern apartments, located next to River Arts Centre, boast a communal swimming pool, BBQ facilities, and 1GB of complimentary WiFi.

Spacious and Well-Equipped
Featuring open-plan kitchens and living areas, Itara Apartments provide ample space for relaxation. Each apartment includes a private balcony, with some even offering a charming patio area for guests to enjoy.

Convenient Location and Nearby Attractions
Situated close to Riverway Lagoon Pools and Riverway Pioneer Park, guests can easily access leisure and sports facilities. Additionally, with Townsville airport just 11 km away, travel convenience is guaranteed. Book your stay at Itara Apartments today for a memorable experience!

Important information:

Please note that there is a 2.2% charge when you pay with an American Express credit card.
Please note that there is a 4.4% charge when you pay with a Diners Club credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 358 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
S
Susan family_with_children au
8
Location is great, the Riverway and river are lovely but it is not set up for a family stay, though.
Pros:

The location near the Riverway is excellent for a family. The view of the river is also lovely.

Cons:

The furniture was totally inadequate given the size of the unit, the couch was an uncomfortable two seater and there were no floor coverings so the children had nowhere to sit comfortably. There is plenty of room for a desk or a second table but there is only one glass top table and lots and lots of empty space including a big empty patio at the front. It felt a bit dismal.

2026-02-09 via Nuitee
R
Rose-maree extended_group au
8
2026-01-20 via Nuitee
H
Helen couple au
9
2026-01-19 via Nuitee
B
Brian family_with_children au
9
Pros:

The value for money was exceptional.

2026-01-19 via Nuitee
J
Julie extended_group au
6
The size,location and price was good but it could have been cleaner
Pros:

The unit size was good for 4 adults. The balcony and views were great.

Cons:

The carpets needed a good clean as did the bedhead and the bedroom drawer which had some kind of nuts in it from a previous guest.

2026-01-19 via Nuitee
J
Jay extended_group au
10
2026-01-19 via Nuitee
H
Hayley family_with_children au
9
Great location and great size apartment
Pros:

Great location

Cons:

We had to buy a clothes airer

2026-01-19 via Nuitee
K
Kaine Newman extended_group au
8
Good stay, 8/10
Pros:

Cafe, location, view was all beautiful. Open space and beds we comfy

Cons:

Another couch would’ve been nice, 1 two seater just isn’t enough to relax, especially for 2x people. Yes there’s 2 other single chairs, but they’re more like an office chair, they aren’t made for lounging or relaxing…
Petty, but the skirting boards and blinds were filthy with dust, hard to not notice either.

2026-01-07 via Nuitee
A
Anthony family_with_children au
7
2025-12-23 via Nuitee
B
Brian couple au
9
Pros:

Our "go to" place for Townsville. Independently owned units so the standard can vary slightly but by and large we are very satisfied with our choice. Pleasant river view thru the trees. Easy undercover parking.

2025-12-21 via Nuitee
S
Stacey family_with_children au
10
2025-11-12 via Nuitee
M
Michelle extended_group au
10
Pros:

The location was fantastic. The nearby pool, beautiful walking path by the river & proximity to a large shopping centre was excellent.

Cons:

You really need a car or have to rely on Ubers to get anywhere. The bus stop was a fair way away.

2025-10-30 via Nuitee
D
Denita family_with_children au
6
2025-10-20 via Nuitee
M
Maribel family_with_children au
8
Great for larger families travelling.
Pros:

Location and facilities were good

Cons:

I had to wash kitchen items prior to using as they weren’t clean. Saucepan and cutlery.

2025-10-20 via Nuitee
T
Tracy family_with_children au
9
2025-10-07 via Nuitee
S
Sophia family_with_children au
8
great as usual
Pros:

The place was clean and tidy. Excellent location

Cons:

need 2 tea towels. the lights on the balcony need cleaning as I couldn't see to read anything out there

2025-10-07 via Nuitee
K
Katrina family
4
Pros:

One of our group was trapped in the lift in the heat. Their response lacked any empathy. It was quite distressing

2025-09-25 via Nuitee
L
Lance family_with_children au
7
Very Comfortable, Private just needs a good clean
Pros:

Privacy good safe spot

Cons:

Just needs a real good clean. blankets are stained and so are the beds

2025-09-20 via Nuitee
B
Burnett family_with_children au
10
Great
2025-09-19 via Nuitee
D
Damian extended_group au
8
2025-09-14 via Nuitee