Grand Inn

Good ac and linens changed daily. Good for the price only grumble would be the cigarette smell. People smoke on the top floor which makes its way into the rooms. It’s a non smoking hotel as far as I’m aware, but this appears to be tolerated. Good location for old town and 7/11 on your door step.

This is a 2-star hotel; we got what we paid for, however, they use their sister facility's advertising material (which is far superior) - so it feels like you're cheated a little.

The staff was very helpful, professional, and accommodating - something you'd expect from a 4-star hotel.

Room is good, cleanliness is ok. Bed and bedsheets is clean too. Only problem is kinda noisy at night, begin disturb by other guests from another room. Seen like not well sound proof.

The location is good but the room was very small even for the Asian size..the bedsheet is dirty room are smelly, not recommended if you wanted to stay more than 1 night very uncomfortable we barely sleeping on our late check in after a long hours flight

The hotel location is good. Lots of street food and restaurant within walking distance. Hotel is clean, staff is friendly. Value for money. Only setback is sound proof is not there, can hear people talk at corridor.

Very happy staying the staff is very friendly
But the lif not smooth work

Good value for money. Not expecting anything fancy for that price. The bathroom/toilet/wash basin was a bit rundown with patches of repair not done properly.

Everything better than as per expected

simple and clean

For the price you pay, the place is central, clean and nice.

The toilet

Good housekeeping and friendly, helpful staff.

There is access to Indian and Chinese food nearby.

Is a budget hotel. Can't expect much. Location wise is good, close to downtown.

A hotel with a quiet environment and no disturbance.

A bit run down. Worn out blanket. Only one socket available, need to turn off the tv if you want to charge your phone/laptop

Overall good for the price and good locatiob

I found blood and urine on the bed blanket. The air conditioner is quite weak. There were many brown stains on the carpet.

Water bottles, kettle not provided.

Spend a bit more money and stay somewhere better.

The hotel just done painting, paint smell a bit strong.Hotel provide water dispenser.Hotel should provide more pillow as 1pillow not enough.Request extra pillow but need extra charge.Parking so far so good but limited parking lot.Overall good, clean and reception (a Chinese long hair staff) friendly. If you prefer a budget hotel,this is a Choice.

Every month come to penang to fix our visa run .the company always booked through this hotel , the is big for me . But overall all not clean . Easy to access to buy some cheap food around there ,well see again

No water heating for shower;
Can boiled water in room.
No toothbrush & toothpaste are given.
Air conditioner start to drip water can last night and temperature cannot be adjust to warmer temperature.
Tv controller is spoiled