Hotel Boterhuis

Hotels
8.7 (4736 reviews)
Sint-Jakobsstraat 40 , Bruges , be

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Steep stairs
Matress quality issues

Categories

Cleanliness
8.31
Reviews mentioned clean and comfortable rooms, but some concerns exists towards the mattress quality.
Service
9.08
Staff are frequently described as friendly and helpful, providing good service.
Location
9.22
Multiple reviews highlighted the hotel's excellent location near key attractions.
Room Quality
8.37
Overall room quality is good, but feedback on mattress comfort suggests improvements are needed.
Amenities
8.7
Standard amenities offered are generally well received, though there are some complaints about the lack of lifts.
Value for Money
8.66
Most guests feel they received good value considering the location and overall experience.
Food and Beverage
8.51
Breakfast offerings are appreciated but could be improved based on feedback.
Overall Experience
8.78
Guests enjoyed their stay, noting charm, helpful staff, and a favorable experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:19

Property Description

Historical Charm in the Heart of Bruges

Central Location: Hotel Boterhuis is just a 3-minute walk from Market Square and the Belfry of Bruges, making it the perfect base for exploring the city.

Comfortable Accommodation: Enjoy air-conditioned rooms with hardwood floors, a desk, and a TV. The en-suite bathrooms offer a choice of shower or bath.

Convenient Amenities: Start your day with a delicious breakfast, have a drink at the on-site bar, or relax on the terrace. Need to explore? Rent a bike or car right at the hotel.

Ready to immerse yourself in the charm of Bruges? Book your stay at Hotel Boterhuis now!

Important information:

Please note that for groups, different cancellation policies are applicable. You can contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 20 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 7 per person per night when using an available cot.
    Children up to and including 9 years old stay for € 10 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 4736 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 8.51
Overall Experience: 8.78
R
rosetta • extended_group • be
9
Pros:

Un super établissement je recommande il est à proximité de la place bien situé
Petit déjeuner copieux
Chambre très propre
Personnelle aimable

2026-03-28 • via Nuitee
E
Elkomey • couple • nl
3
Not the best
Pros:

The location

Cons:

The room was not clean at all

2026-03-27 • via Nuitee
P
Paddy • extended_group • gb
9
Lovely stay
Pros:

Superb central location. Very friendly staff. Great Belgian breakfasts and a comfortably warm room.

Cons:

Slightly scary staircase which caused no problems after a couple of ascents and descents. Essentially it got you up and down which is all you can ask for.

2026-03-27 • via Nuitee
M
Matt • couple • gb
8
Pros:

Staff
Breakfast
Location

Cons:

Room was a little dated
No shower curtain

2026-03-26 • via Nuitee
M
Miriam • solo_traveller • de
9
Pros:

Ich habe mit meinem Hund Brügge besichtigt und währenddessen im Hotel Boterhuis übernachtet. Wirklich ein tolles Hotel: klein, charmant, sauber, super Lage. Das Personal war immer sehr freundlich und aufmerksam. Mein Hund und ich fühlten uns sehr wohl und herzlichst willkommen :)

2026-03-26 • via Nuitee
P
Paula • solo_traveller • ie
10
I would go back there again and recommend to everybody
Pros:

Stayed there before. If you can book the cottage. Amazing hotel comfortable and location location location.

Cons:

Nothing

2026-03-26 • via Nuitee
N
Nilşen • family_with_children • tr
10
Pros:

Otel çok merkeziydi,temizdi ve çalışanlar çok kibardı. Bir daha gitsek yine bu oteli tercih ederiz

2026-03-24 • via Nuitee
I
ian • couple • gb
9
Pleasant host will stay again made to feel very welcome
Pros:

Central location good choice of breakfast

2026-03-23 • via Nuitee
P
pamela • couple • gb
10
Pros:

The hotel is located close to the main square but also close to many great restaurants away from the tourist areas. It was clean and breakfast was great. Lovely staff who were extremely helpful.

Cons:

Nothing. It was perfect.

2026-03-23 • via Nuitee
H
Hennie • couple • nl
9
Prima hotel
Pros:

Prima hotel
Zeer lekker ontbijt

Cons:

Miste alleen een relax lounge annex bar

2026-03-23 • via Nuitee
L
Lucie • family_with_children • be
8
2026-03-23 • via Nuitee
B
Bertje • extended_group • nl
5
We hebben genoten van Brugge en de centrale ligging van het hotel
Pros:

Het ontbijt was lekker, alleen we zaten in een rare ongezellige kamer tijdens het ontbijt.

Cons:

De kamer was klein en de kledingkast was stoffig.In de badkamer zag je hier en daar stukjes die afgebroken waren en kapot waren. Het heeft het echt even een update nodig.

2026-03-22 • via Nuitee
F
Fernandez • family_with_children • es
8
Un Hotel q tiene su encanto
Pros:

Me gustó mucho la ubicación, estaba cerca de todo. Es un Hotel muy pintoresco. El personal es muy amable.

Cons:

Lo que menos me gustó es que no está muy bien insonorizado el suelo solo vibra sobre todo con la habitación de arriba y había un ruido como de tubería en la mitad de la noche.

2026-03-22 • via Nuitee
I
icoxe • couple • be
9
Pros:

Hôtel bien sympathique et près du centre.

2026-03-21 • via Nuitee
G
Giovanna • couple • it
7
Pros:

La posizione vicino al centro e il locale della colazione con il camino

Cons:

Nulla da dire

2026-03-21 • via Nuitee
M
Marshall • extended_group • gb
10
Brugge is so lovely and the staff at the hotel could not of been more helpful
Pros:

Lovely hotel very close to the main square. Would definitely go again

Cons:

No complaints

2026-03-20 • via Nuitee
B
Britta • extended_group • de
10
Ein rundum gelungenes Wochenende in Brügge 😊
Pros:

Wir hatten ein drei u. ein Doppelzimmer gebucht und vor Ort die Möglichkeit gehabt ein kleines Häuschen direkt ans Hotel angeschlossen zu bekommen. Das war Mega 😍. Danke dafür

Cons:

Wir haben nichts zu beanstanden

2026-03-19 • via Nuitee
C
Corinne • couple • be
10
Établissement avec tout confort proche du centre
Pros:

Emplacement près du centre, personnel sympathique et donne des renseignements pour les visites, petit déjeuner copieux.

Cons:

Rien

2026-03-17 • via Nuitee
G
Giuseppe • family_with_children • it
10
2026-03-16 • via Nuitee
M
Marietta • couple • de
9
Pros:

Ein ausgesprochen schönes, individuell gestaltetes Hotel. Tolles Zimmer, gepflegtes Ambiente und ein sehr gutes Frühstück. Die freundliche Hausdame hat uns sehr hilfreiche Tipps gegeben. Wir haben uns ausgesprochen wohl gefühlt und kommen gerne wieder.

2026-03-15 • via Nuitee