Hotel Don Luis

Hotels
7.4 (7414 reviews)
Avenida General, 12 (bajo) , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Need for renovation

Categories

Cleanliness
6.6
Several reviews mentioned cleanliness issues with bathrooms and carpets.
Service
8.8
Staff received positive feedback for their friendliness and attentiveness.
Location
8.6
Multiple reviews praised the proximity to the airport and metro.
Room Quality
6.9
Some reviews indicated problems with outdated furnishings and comfort.
Amenities
7.1
Basic amenities met expectations, but breakfast service deficiencies noted.
Value for Money
7.6
Generally perceived as a fair price for the services offered.
Food and Beverage
6.1
Breakfast service availability was raised as a concern.
Overall Experience
7.5
Overall a satisfactory stay, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:16

Property Description

Convenient Location
Hotel Don Luis, a mere 5-minute drive from Madrid's Barajas Airport and 3 km from the IFEMA Convention Centre, offers unparalleled convenience for travelers. The proximity to transportation hubs ensures easy access to key destinations.

Comfortable Accommodation
Each room at Don Luis Hotel is equipped with seasonal air conditioning, heating, work desk, TV, and safety deposit box. Guests can stay connected with free WiFi in the reception area and a complimentary wired internet connection in the rooms. The private bathrooms with hairdryers add to the comfort of the stay.

Efficient Transport Links
With Barajas Metro Station just an 8-minute walk away and the airport train a short ride from the hotel, guests can navigate the city with ease. Additionally, the nearby 101 bus provides a quick 5-minute route to the airport, making travel seamless.

Book your stay at Hotel Don Luis for a convenient and comfortable experience.

Important information:

Please note the property does not have a bar.

Please note that parking spaces are limited and subject to availability.

WiFi is only available in the lobby. Wired internet is provided in the rooms.

Please note that guests older than 6 years old are considered adults.

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 7414 reviews
Cleanliness: 6.6
Service: 8.8
Location: 8.6
Room Quality: 6.9
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 7.5
L
Lucas • family_with_children • br
8
Justo
Pros:

Hotel muito justo pela proposta de um descanso entre voos perto do aeroporto.

Cons:

Não conseguimos fazer o ar condicionado funcionar. Era inverno mas tivemos que abrir a janela pois ficou muito quente, mesmo com aquecedor desligado.

2026-02-14 • via Nuitee
E
Eva • family_with_children • es
10
Pros:

La ubicación es excelente y la flexibilidad en el check in y Check out

2026-02-14 • via Nuitee
J
Jose Arturo • solo_traveller • fr
10
2026-02-14 • via Nuitee
R
Ricardo • solo_traveller • pt
3
Just go there in case you have no alternatives
Pros:

Location

Cons:

Temperature setting in room and corridor was really hot, maybe to dry some humidity, in the room there was a very unpleasant odor and basics of maintenance are not in place

2026-02-14 • via Nuitee
Y
YINGWEN • family_with_children • es
10
2026-02-14 • via Nuitee
S
Scott • solo_traveller • gb
8
Pros:

You can walk from the airport to the Hotel and its in a town with shops.

2026-02-13 • via Nuitee
A
Andrea • solo_traveller • es
5
Ideal si vas al aeropuerto
Pros:

Muy cercano al aeropuerto y personal amable

Cons:

Instalaciones y decoración muy antiguas

2026-02-13 • via Nuitee
A
alejandro • family_with_children • es
8
Pros:

Cumplió lo necesario

Cons:

Todo bien

2026-02-13 • via Nuitee
J
Jesus • couple • es
10
2026-02-13 • via Nuitee
M
Moreno • family_with_children • es
10
Pros:

Todo muy bueno

Cons:

Nada porque todo me pareció bien

2026-02-13 • via Nuitee
J
Jesus • couple • es
10
2026-02-13 • via Nuitee
M
Maria Teresa • couple • es
9
Pros:

La ubicación la habitación el personal

Cons:

La moqueta de la habitación un poco vieja y el colchón regular

2026-02-12 • via Nuitee
M
Magaña • family_with_children • mx
10
Pros:

La ubicación

2026-02-12 • via Nuitee
S
sonia • solo_traveller • es
7
Buena opción para dormir cerca del aeropuerto
Pros:

Habitación amplia y buena calefacción

Cons:

En general está bien, la decoración no es moderna pero buena relación calidad-precio

2026-02-12 • via Nuitee
W
Wendy • solo_traveller • es
10
Pros:

Me agustado todo la atencio la comodidat el confor exelente atencion

2026-02-12 • via Nuitee
P
Purificacion • couple • es
10
2026-02-12 • via Nuitee
R
ROBERTO • family_with_children • es
9
Un buen lugar para estar en Barajas y acceder al aeropuerto
Pros:

La amabilidad del personal y la buena ubicación para estar en Barajas antes de ir al aeropuerto al día siguiente

2026-02-12 • via Nuitee
J
Juan COMESAÑA • family_with_children • es
8
2026-02-11 • via Nuitee
E
Elizabeth • family_with_children • es
10
2026-02-11 • via Nuitee
N
Nicolas Agustin • couple • ar
10
Excelente habitación
Pros:

Excelente para pasar una noche cerca del aeropuerto. Cama gigante y muy cómoda. Baño grande y con buena presión de agua.

2026-02-11 • via Nuitee