Hotel Don Luis

Hotels
7.4 (8260 reviews)
Avenida General, 12 (bajo) , Madrid , es
+34 913 12 04 30

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Need for renovation

Categories

Cleanliness
6.6
Several reviews mentioned cleanliness issues with bathrooms and carpets.
Service
8.8
Staff received positive feedback for their friendliness and attentiveness.
Location
8.6
Multiple reviews praised the proximity to the airport and metro.
Room Quality
6.9
Some reviews indicated problems with outdated furnishings and comfort.
Amenities
7.1
Basic amenities met expectations, but breakfast service deficiencies noted.
Value for Money
7.6
Generally perceived as a fair price for the services offered.
Food and Beverage
6.1
Breakfast service availability was raised as a concern.
Overall Experience
7.5
Overall a satisfactory stay, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:16

Property Description

Convenient Location
Hotel Don Luis, a mere 5-minute drive from Madrid's Barajas Airport and 3 km from the IFEMA Convention Centre, offers unparalleled convenience for travelers. The proximity to transportation hubs ensures easy access to key destinations.

Comfortable Accommodation
Each room at Don Luis Hotel is equipped with seasonal air conditioning, heating, work desk, TV, and safety deposit box. Guests can stay connected with free WiFi in the reception area and a complimentary wired internet connection in the rooms. The private bathrooms with hairdryers add to the comfort of the stay.

Efficient Transport Links
With Barajas Metro Station just an 8-minute walk away and the airport train a short ride from the hotel, guests can navigate the city with ease. Additionally, the nearby 101 bus provides a quick 5-minute route to the airport, making travel seamless.

Book your stay at Hotel Don Luis for a convenient and comfortable experience.

Important information:

Please note the property does not have a bar.

Please note that parking spaces are limited and subject to availability.

WiFi is only available in the lobby. Wired internet is provided in the rooms.

Please note that guests older than 6 years old are considered adults.

The name on the credit card used for the booking should correspond to the guest staying at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 8260 reviews
Cleanliness: 6.6
Service: 8.8
Location: 8.6
Room Quality: 6.9
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 6.1
Overall Experience: 7.5
C
Camilo • extended_group • es
7
2026-07-25 • via Nuitee
C
CARLOS • couple • es
8
2026-07-25 • via Nuitee
P
Paty • family_with_children • ar
7
Hospedaje solo para pasar la noche.
Pros:

La ubicacion.

Cons:

Le falta renovación y tener la opcion de un pequeño desayuno.

2026-07-25 • via Nuitee
D
dadida89 • solo_traveller • es
9
2026-07-25 • via Nuitee
M
Meixueiro • solo_traveller • es
10
2026-07-25 • via Nuitee
E
ERNESTO • couple • es
7
2026-07-24 • via Nuitee
M
Michelle • solo_traveller • es
7
2026-07-24 • via Nuitee
V
Veronica • solo_traveller • us
9
Peaceful and clean
Pros:

The hotel was charming, somewhat old-fashioned but everything looked nice and the room was clean. Reception was very friendly. For a 1-night stay coming off the plane, it was just what I needed. Nice and quiet.

Cons:

Safe wasn't working, battery likely dead. Thankfully, I didn't need it.

2026-07-24 • via Nuitee
L
Leidy • family_with_children • co
10
2026-07-24 • via Nuitee
L
Llorca Llorca • solo_traveller • es
8
Pros:

Estuvo bien

2026-07-23 • via Nuitee
L
Luis • solo_traveller • es
6
Pros:

La ubicación en pleno centro de Barajas y muy cerca de la plaza mayor. El personal muy atento y amable.

Cons:

Las instalaciones como la moqueta, cortinas y ropa de cama están desgastadas o rotas, además, el techo tenía telarañas. Lo único que se salva es el baño, aunque la puerta estaba podrida por la humedad.

2026-07-23 • via Nuitee
N
Nelliana • solo_traveller • es
8
2026-07-22 • via Nuitee
I
Iván Dario • family_with_children • co
9
2026-07-22 • via Nuitee
L
Liliana • couple • pa
4
The bed
Pros:

The location

Cons:

The bed the guy at the front desk not nice but no rude

2026-07-21 • via Nuitee
M
Michelle regina da silva souza • family_with_children • br
10
Maravilhosa
Pros:

Tudo

Cons:

Nada

2026-07-21 • via Nuitee
J
Juan Lorenzo • solo_traveller • es
9
Muy recomendable para dormir cerca de Barajas.
Pros:

Aterrizé bastante tarde en Barajas y fue perfecto para coger un taxi irme a descansar y ya al día siguiente continuar mi viaje, luego si v ais a Atocha si recomendaría mirar autobuses o metro, el taxi ahi se subió un poco de precio.

2026-07-21 • via Nuitee
C
Caroli • solo_traveller • it
10
Lovely Hotel and Friendly Staff
Pros:

The staff were friendly and available 24 hours a day. They contacted me through the app with useful information and helped me choose the best transport option. The hotel is also very close to the airport, so you can easily walk there if you have enough time and are not carrying too much luggage. The hotel looks lovely and is very clean. Excellent experience considering the price 😉👍🏻👍🏻

Cons:

There is no café or restaurant on-site, but there are several nearby, so it is not really a problem.

2026-07-21 • via Nuitee
R
Romina • family_with_children • cl
9
2026-07-21 • via Nuitee
D
DAVID • solo_traveller • es
10
UBICACIÓN PERFECTA EN EL AEROPUERTO
Pros:

Muy buena ubicación si necesitas pasar una noche al lado del aeropuerto.

2026-07-21 • via Nuitee
E
Erika • couple • es
9
2026-07-21 • via Nuitee