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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Covered parking
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Garage
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Colonial-style Building in Cuenca, Ecuador
Located in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael offers a charming and cozy retreat for travelers. The hotel's proximity to Abdon Calderon Park provides a convenient and picturesque setting for guests to explore the city.
Comfortable Rooms and Amenities
The hotel boasts well-appointed rooms featuring free Wi-Fi, flat-screen TVs, and private bathrooms with complimentary toiletries. Guests can start their day with a delicious American breakfast and unwind in the reading hall with a good book. Additionally, the option for soothing massage sessions adds a touch of relaxation to the stay.
Convenient Services and Nearby Attractions
Hotel Casa San Rafael offers airport shuttle services for easy transportation. Situated close to Mariscal Lamar Airport and El Cajas National Park, guests have the opportunity to explore the beauty of Ecuador's landscapes with ease.
Experience the charm and convenience of Hotel Casa San Rafael - book your stay now for an unforgettable getaway!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 13 per day.
Location
Guest Reviews
Ubicación y personal
Todo bien
Buena ubicación cerca de la plaza central
El desayuno fue básico
la ubicación excelente. la renovación de la casa es muy acertada. Son habitaciones cómodas, aunque a veces puede ser ruidoso el piso (es una casa antigua reformada). El personal es muy amable. El desayuno está bastante bien. La Ubicación es excepcional. El internet funciona bien.
Podrían tener opciones de jugo sin azucar en el desayuno. Aunque indican puesto de café, solo funciona el momento del desayuno. A ratos durante el día, la habitaciones pueden tener bastante ruido de la calle. En la noche no.
소위 바가지 요금 부과하려고했음
원래 가격과 큰 차이…다른 호텔경우와도 비교해도 터무니 없는…거기다 이런저런 이유로 사람을 서서 기다리게함 지치게해서 제시 가격을 수용하게하려는 수법아닌가 싶을 정도임
그러나 아침 근무하는 다른 종업원들은 친절했음
센트로와의 거리와 피친차 은행 업무보기가 가까워서 좋았음
el silencio
las gradas
El hotel es una casona del 1800. Parece un museo
Gran ubicación, buen desayuno y el personal siempre con buena predisposición.
La ubicación de la habitación.
A beautiful family owned historic home turned into a boutique hotel! Breakfast was home cooked. Close to historic downtown! The property owners weee very helpful and accommodating to all of our needs! Highly recommend!
Beautiful historic property!
Thank you to the wonderful staff at the Hotel Casa San Rafael. Outstanding hospitality! Looking forward to my next visit.
The bed in terrible condition, breakfast was terrible fried egg burn, first night only one towel for two person had to ask for more. Parking stated 13 per day and ended up paying 13 from 7 to 8 at night And 5 for night time total 18 per day. The gentleman did the cleaning was very nice and Vero. They tried their best to make the guest feel better.
Very noisy you can heard the people next door snoring at night, the floors very squeaky and the bed very noisy and in bad condition. The amenities was real poor two little face soap not even 2x1 for two people per day.
GRACIAS, MUY BIEN TODO
Great place to stay
Great property and very good location
Location and the stuff
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