Stanbrook Abbey

A fantastic place steeped in history. The staff, service and food were top notch. Can’t wait to go back👌

Stanbrook Abbey is a beautiful building, steeped in history, however the bedrooms are tired, not as clean as they should be and lack certain touches, so it does not feel like a high end establishment. I have found this in all ‘hand-picked’ hotels I have stayed in - lovely public areas but very lacking in bedrooms and they need attention to make them feel as special as the buildings they occupy.

We had a wonderful visit only marred by problems of cleanliness in our room.
The reception staff were brilliant and couldn’t do enough for us. They were friendly, helpful and when they said something would be done, it was.
The food was excellent and service prompt but unobtrusive. Will definitely return.

A unique blend of modern and historic architecture. The hotel preserves the history beautifully. Guests can walk around and immerse themselves into life at Stanbrook Abbey during the 1800’s.
Staff are welcoming and friendly. They dealt with queries professionally and ensured our stay was pleasant and comfortable.

Amazing building & hotel, very relaxed atmosphere with good food and wine. What more can you ask for!

Superb stay, lovely staff, brilliant breakfast, great location

Weirdly, an ultra modern bolt on access building greets you on arrival but all the original buildings hidden behind it are sympathetically restored: I dread to think of the cost of it all..,

Room very good
Resent the 12.5% being added to every bill even at the bar with no table service Bar service very slow and not very well stocked

Welcome, cleanliness and food were all superb. Service in the bar can only be described as odd, with passive-aggressive reactions to questions from ourselves and other guests. A young team who were more interested in each other than their Guests.
The biggest issue though was the temperature of the room which was like being in a sauna. The hotel had installed a wall fan, but this didn't make much difference and was very noisy. We had our dog with us, so assumed they had no other dog-friendly rooms available.

This was easily the best place we’ve stayed all of our honeymoon! The staff were so sweet, room was beautiful and had an amazing view - breakfast was great and the bar was top notch as well! Definitely hope to make it out this way and stay here again

Absolutely loved the game room! So many fun games to choose from even though my husband beat me at billiards game ;-)

Stayed here to visit RHS Malvern and decided this would be a nice treat.
The property is amazing and all the staff that we met were excellent.
We booked dinner in the Refectory restaurant for the two nights as it was an AA rosette recommendation.
However the dining experience was not what we expected.
Although the food presentation, quantity and quantity were fine our meals on both nights were far from hot and some of the vegetables were almost cold. Not wishing to wait for replacements we ate them and mentioned this to the waitress who promised to pass the feedback to the chef.
Expecting breakfast to be prepared fresh in a hotel of this quality we were disappointed to find a rather tired looking buffet which looked and tasted as if it had been sat since the start of service. The toast and croissants however were very good.
Sadly not the treat that we had hoped for.

An incredibly beautiful place, a pleasure to stay at and great staff. Very quiet, actually would have preferred it to be busier!

Stunning approach to the hotel,a friendly greeting at reception and from the staff.The suite that we stayed in was amazing....very spacious with loads of character.
We were hoping for a quiet relaxing weekend from our busy working life and that's exactly what we got.You could here a pin drop at t night.....great for a get away from it all chill weekend.

A really quirky luxury hotel , amazing service throughout from check in , the bar area, bar food and the breakfast staff .

Stayed for a work trip and wished I had more time to discover this amazing property - so I’ve booked again for a personal trip !

Wonderful experience staying a Standbrook Abbey. Great to see around the historic features of the hotel. The room upgrade was massive with 4 poster bed and roll-top bath as well as a 2 person shower.

Had afternoon tea as well as an evening meal and really enjoyed both. Will definitely return if in the area.

The Abbey is stunning, the staff couldn’t have been nicer. The room called the Refectory was lovely. The Bar really lets the place down, it looks like an early 90’s conference area, completely out of keeping with the rest of the hotel. The room we had was disappointing, it was a Superior with Feature. It said it had living space, but it was a separate room with a bed in it and nothing else. The main room had way to much furniture in it, which left only the space round the bed. It was silly things that let it down, the dressing table was full of the tea and coffee. The chest of drawers had a nice mirror on it but it was too low to stand at and too high and no place for a chair to sit it. Then there was a table with small fridge on it taking up more space. You could hardly get the chair out at the dressing table as it had the bag stand behind it, but it you pushed that back you couldn’t get round the bed. The tv on the wall was squinty and fragile so we didn’t want to start to move it. The bed was really comfortable. It had a lovely large bathroom, but the shower should have been bigger. Overall for the £380 a night we paid it didn’t live up to that price.

What an amazing and interesting hotel! They have managed to keep the features and history of the abbey, including the chapel, while creating a beautiful and comfortable hotel. And Meg, the staff at check in, was fabulous!

Very nice building

This is a very unique special place. We loved it and will definitely stay again.