Hotel Jensen

Hotels
7.9 (1849 reviews)
An der Obertrave 4-5 , Lübeck , de

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent breakfast options
Cons:
Check-in issues
Outdated facilities
Lack of included breakfast

Categories

Cleanliness
7.48
Mixed reviews about cleanliness, with some mentions of bathrooms being outdated.
Service
8.45
Staff was described as friendly and helpful, though some faced issues with check-in.
Location
8.99
Great location with easy access to attractions and a beautiful view.
Room Quality
7.94
Rooms generally considered nice with a good view, though some concerns about outdated facilities.
Amenities
6.97
Amenities standard for a hotel of this rating, but lacking in breakfast inclusivity.
Value for Money
7.43
Decent value, but some reviewers felt it could be improved due to outdated aspects.
Food and Beverage
7.98
Breakfast was described positively, but with some room for improvement.
Overall Experience
7.95
General satisfaction, though with notable concerns about service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:09

Property Description

Central Location on the Banks of the River Trave
Traditional Flair and Historical Charm
Cosy Ambience and Personalised Attention

To book your stay at the charming Ringhotel Jensen with modern amenities, visit our website now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 1849 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.99
Room Quality: 7.94
Amenities: 6.97
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 7.95
L
Lars Rousing • family_with_children • dk
3
2026-04-04 • via Nuitee
Önder • couple • de
9
Tolle Lage. Rustikales, aber gemütliches Zimmer. Sehr schöner Blick auf Holstentor, Salzspeicher und Trave. Empfehlung!
2026-04-04 • via Nuitee
S
Sibylle • family_with_children • de
7
Pros:

Sehr freundliches Personal, das Wünsche umgehend erfüllt.

Cons:

Nach dem Duschen ist der ganze Badezimmerboden nass, da die Dusche zu klein ist bzw die Glasabtrennung zu kurz.
Es gab keinen Kühlschrank im Zimmer.

2026-04-03 • via Nuitee
M
Mario • extended_group • de
9
2026-04-02 • via Nuitee
H
Hans • extended_group • no
9
Vårtur
Pros:

Vi var hadde familierom med utsikt ut mot kanalen. 2 rom og salong. Badet var fantastisk, med både dusj og badekar og stor vask. Rommet og hotellet har en gammel stil og det knirker og er litt skjevt, men bygningen er jo like gammel som mye annet i Lübeck. Svært sentral beliggenhet. Vi bodde her i 3 dager og kommer gjerne tilbake.

Cons:

Parkeringshuset var litt langt unna, 600 m. Men gateparkering utenfor hotellet er mulig hvis det er plass.

2026-04-01 • via Nuitee
C
Claus • family_with_children • dk
6
2026-04-01 • via Nuitee
A
Anneli • family_with_children • de
9
Pros:

Wunderschöne Lage, sehr zentral,
sehr freundliches Personal, angenehme Ausstattung,
Besonders guter Wasserstrahl in der Dusche.

2026-03-29 • via Nuitee
B
Barbara • solo_traveller • de
9
2026-03-29 • via Nuitee
T
Tarja • family_with_children • fi
9
2026-03-29 • via Nuitee
S
Susan og Peter • solo_traveller • dk
6
Pros:

Udsigten er altid lige dejlig Venligt men nyt ejerskab de var behjælpelige med at forsøge at leve oæ til,hvad vi rent faktisk havde betalt for

Cons:

Supiore værelse havde de slet ikke værelse uden nogen komfiirt efter klage fik vi flytte til den gamle suite 209.Den er oj men gamnel ..tom minibar,forældet møblement og ikke mindst store gener fra duer som bor bag de lukkede vinduer ved bad og sovedel Ikke så lækkert.Vi fik gratis morgemad i 2 dage grundet al besvær....at morgennaden er så dyr og ikke med i prisrn er dårligt,desudrn intet at skrive om..alminelig morgenmad....intet specielt.r

2026-03-27 • via Nuitee
A
Andreas • couple • de
8
2026-03-23 • via Nuitee
• solo_traveller • de
9
2026-03-20 • via Nuitee
W
Wilma • solo_traveller • nl
9
2026-03-20 • via Nuitee
T
Tuire • couple • fi
7
Pros:

Sijainti erinomainen, samoin iltaravintolan tarjonta. Aamiaishuoneen rauhallinen ilmapiiri oli mukava.

Cons:

Huone oli hyvin pieni ja sisustukseltaan kovin ankea.
Aamiaisen valikoima oli suppea.

2026-03-16 • via Nuitee
C
Cora • couple • de
7
Hotel in perfekter Lage
Pros:

Die Lage ! Blick aufs Holstentor und die Salzspeicher (Nosferatu).
Direkt an der Altstadt

Cons:

Das Frühstück war sehr groß und Abwechslungsreich, aber an einigen Tagen schienen einige Komponenten sehr lange ungekühlt in der Auslage zu liegen. (Nicht immer, am 3. Tag war eine andere Mitarbeiterin da, die weniger aufgelegt hat, und zwischendurch nachgelegt hat)
Die Tauben waren recht laut, da die Seitenwände den Schall verstärkten

2026-03-16 • via Nuitee
A
Astrid • couple • dk
7
Perfect lokation
Pros:

Perfect lokation. Nice people. Cheap.

Cons:

Crack between door, so you felt they could see you from the aile. I think though, for the price I paid for such a lokation, it was that kind of inconvenience you can expect.

2026-03-16 • via Nuitee
G
Gudrun • couple • de
8
Optimaler Aufenthalt für einfache Ansprüche mit Scherpunkt auf günstige Übernachtung
Pros:

Zimmerwunsch mit Blick auf Trave wurde erfüllt; freundliches Personal; umfangreiches Frühstücksbuffet; optimale Lage zu Innenstadt und ÖPNV; direkt an der Trave; herlicher Blick; Bootsanlegestelle direkt vor der Türe; saubere Zimmer;

Cons:

angegliedertes Restaurant zu hochpreisig; kein Wellnessbereich; keine Bar; Kühlschrank defekt

2026-03-16 • via Nuitee
A
Akiko • couple • de
10
2026-03-15 • via Nuitee
G
Gabriele • solo_traveller • de
10
Pros:

Sehr zentrale Lage und sehr sauber

Cons:

Keine guten Parkmöglichkeiten

2026-03-15 • via Nuitee
S
Stefan • family_with_children • de
5
Pros:

- Lage zum Zentrum super
- gutes Frühstück
- nettes Personal

Cons:

- Zimmer 502 Heizung defekt nur Ölradiator als Ersatz
- Fenster zugig
- Bad auch ohne funktionierende Heizung

2026-03-14 • via Nuitee