Grand hotel Starý Smokovec

Hotels
•
TMR
9 (1777 reviews)
Stary Smokovec , Poprad , sk

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Good breakfast
Cons:
Dinner options were disappointing
Some issues with room quality

Categories

Cleanliness
9.46
Everything was clean and well-maintained.
Service
8.93
Staff were friendly, but some reports of unprofessionalism.
Location
9.47
The hotel is ideally situated for access to views and activities.
Room Quality
8.42
Rooms were comfortable, but some guests found them lacking in size or amenities.
Amenities
9.45
Good range of amenities including a pool and wellness facilities.
Value for Money
8.41
High price point for the room quality; additional costs for dinners noted.
Food and Beverage
8.46
Breakfast was excellent, however, dinner options were lacking.
Overall Experience
9.43
A lovely hotel experience overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:59

Property Description

Historical Charm and Modern Comforts
Experience a 100-year tradition of hospitality at Grandhotel Stary Smokovec, nestled in the heart of the High Tatras. Enjoy historic architecture combined with a relaxing wellness center featuring a variety of spa facilities.

Stylish Rooms and Culinary Delights
Reconstructed in 2018, our rooms offer stylish comfort and modern amenities. Indulge in traditional dishes and delectable desserts at our on-site restaurant.

Convenient Location for Adventure
Located in the lively resort of Stary Smokovec, our hotel is the perfect base for exploring the area. With easy access to ski areas and transportation hubs, including free ski bus service, your adventures in the Tatras await.

Book your stay at Grandhotel Starý Smokovec for an unforgettable experience in the High Tatras!

Important information:

For holidays between 21.4.2021 and 30.11.2024 cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for € 37 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1777 reviews
Cleanliness: 9.46
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
I
Imre • couple • rs
10
Pros:

Kiváló reggeli és vacsora. A környezet lenyűgöző. A GOPASS rendszer is nagyszerű

Cons:

Egyedül amivel nem voltunk megelégedve az a kád. Keskeny tussolásra teljesen alkalmatlan. Jobb lett volna ha a lakosztály tuskabinnal van felszerelve

2026-03-24 • via Nuitee
M
Matthew • couple • gb
9
Fabulous hotel and Spa
Pros:

Laura at reception gave us a very nice welcome and booked a taxi for us .
Fabulous breakfast with a very helpful team cooking omelettes and clearing tables.
Spa and pool were never too busy . Changing rooms very clean.
Our room was on the top floor in the corner with great views of the mountains, quiet and spacious.

Cons:

We had a meal in the lobby which was underwhelming. A cocktail was poor for its price.

2026-03-22 • via Nuitee
O
Otakar • couple • cz
7
Pros:

klidný, tichý, prostorný pokoj, s dobrou teplotou

Cons:

ne moc pohodlné povlečení postele a některé vybavení pokoje na pokraji životnosti :-) ale jinak vcelku nic zásadního

2026-03-21 • via Nuitee
Z
Zofia • extended_group • pl
10
Wspaniale wypocząłem, dzięki.
Pros:

Bardzo dobre i urozmaicone śniadania, dużo elementów zdrowej diety jak warzywa, ziarna, płatki i owoce. Dobry niesłodzony jogurt.

Cons:

Nie mam pomysłu.

2026-03-16 • via Nuitee
M
MP82 • family_with_children • sk
9
Pros:

Strava bola výborná, široká ponuka jedál, aj na raňajky. Poloha hotela top. Milý personál v celom hoteli.

Cons:

Menší Wellness a spa, koberce a nábytok su staršie, ale udržiavané, poplatok za parking 10€/noc.

2026-03-16 • via Nuitee
J
Juraj • family_with_children • sk
10
Pros:

Vaňa a priestranna izba. Personal a jedlo bolo super, citili sme sa výnimočne 🙂 Welness jeden z najlepších čo som bol, všetko funkčné čisté. Lanovky v cene pobytu, dokonalosť.

2026-03-15 • via Nuitee
S
Svaťka • couple • cz
10
2026-03-15 • via Nuitee
P
Pavla • couple • sk
10
2026-03-14 • via Nuitee
S
Simona • family_with_children • sk
7
Cons:

Veľmi veľa detí, bola to wellnes na ktorom som si vôbec neoddychla, v bazéne krik žiadny relax,. iba deti. Hotel pre mňa svojou historickostou a štýlom, aj vybavením nie je rodinny alebo pre deti aj keď tam urobili ihrisko skôr by sa mali zamerať na dospelú klientelu

2026-03-07 • via Nuitee
S
Slavomír • solo_traveller • sk
10
Pros:

Vsetko krasny hotel ustretovy personal mila recepčna vyborna kuchyna krasny welnes vrelo odporučame určite sa vratime 😃

2026-03-04 • via Nuitee
P
Peter • couple • sk
9
2026-03-03 • via Nuitee
V
Viera • solo_traveller • gb
8
2026-02-11 • via Nuitee
I
István • couple • hu
10
2026-02-10 • via Nuitee
M
Miroslava • family_with_children • sk
10
2026-02-09 • via Nuitee
A
Antónia • couple • sk
8
Pros:

Hotel sám o sebe a personál lokalita všetko super

Cons:

Nepáčilo sa mi že nebolo poriadne upratané v takomto hoteli by som očakávala lepšie upratané izbu a lepsie vybavenie v kúpeľni

2026-01-25 • via Nuitee
T
Tomáš • couple • sk
9
2026-01-25 • via Nuitee
A
Adriana • couple • sk
10
Pros:

Hotel bol na skvelom mieste, personál ústretový izba veľká čistá, raňajky a večere výborné výber z množstva jedál, pobyt sme si užili ,wellnes dobrý postačujúci

Cons:

behanie detí večer po schodisku, a trochu väčšia televízia by bola fajn

2026-01-21 • via Nuitee
J
Józef • solo_traveller • pl
10
Zadowolony z pobytu
Pros:

Lokalizacja,personel,SPA

2026-01-19 • via Nuitee
Z
Zbigniew • couple • pl
10
2026-01-19 • via Nuitee
S
Sadhana • solo_traveller • gb
8
It was lovely and I would be happy to return.
Pros:

Breakfast was great.
Go Pass available with cable cars included.
Love the location of the hotel in relation to local walks and the train station.
The grounds were lovely.
There was a lot to do at the hotel but I didn't have enough time!

Cons:

The room was a bit tiny and the bed did not face the TV. But it was nice to look out of the window to the mountains.

2026-01-19 • via Nuitee