Grand hotel Starý Smokovec

Hotels
•
TMR
9 (1777 reviews)
Stary Smokovec , Poprad , sk

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Good breakfast
Cons:
Dinner options were disappointing
Some issues with room quality

Categories

Cleanliness
9.46
Everything was clean and well-maintained.
Service
8.93
Staff were friendly, but some reports of unprofessionalism.
Location
9.47
The hotel is ideally situated for access to views and activities.
Room Quality
8.42
Rooms were comfortable, but some guests found them lacking in size or amenities.
Amenities
9.45
Good range of amenities including a pool and wellness facilities.
Value for Money
8.41
High price point for the room quality; additional costs for dinners noted.
Food and Beverage
8.46
Breakfast was excellent, however, dinner options were lacking.
Overall Experience
9.43
A lovely hotel experience overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:59

Property Description

Historical Charm and Modern Comforts
Experience a 100-year tradition of hospitality at Grandhotel Stary Smokovec, nestled in the heart of the High Tatras. Enjoy historic architecture combined with a relaxing wellness center featuring a variety of spa facilities.

Stylish Rooms and Culinary Delights
Reconstructed in 2018, our rooms offer stylish comfort and modern amenities. Indulge in traditional dishes and delectable desserts at our on-site restaurant.

Convenient Location for Adventure
Located in the lively resort of Stary Smokovec, our hotel is the perfect base for exploring the area. With easy access to ski areas and transportation hubs, including free ski bus service, your adventures in the Tatras await.

Book your stay at Grandhotel Starý Smokovec for an unforgettable experience in the High Tatras!

Important information:

For holidays between 21.4.2021 and 30.11.2024 cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for € 37 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1777 reviews
Cleanliness: 9.46
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jana • couple • sk
9
2026-04-15 • via Nuitee
S
Silvia • couple • sk
5
Nie je to také ubytovanie aké sa dá očakávať voči cene
Pros:

Lokalita je výborná, ale sklamanie so službami

Cons:

Ubytovanie nezodpovedá cene

2026-04-15 • via Nuitee
B
Beáta • solo_traveller • sk
10
Pros:

Krásny hotel, príjemný personál, super služby a lokalita spĺňa všetky moje očakávania.

Cons:

Všetko o.k.

2026-04-11 • via Nuitee
S
Stanislav • couple • cz
10
Pros:

Velice krásný pobyt v luxusním noblesním hotelu . Velký dík úžasnému personálu . Osobní poděkování skvělé barmance Verunce za profesionální a lidský přístup k hostům .

2026-04-08 • via Nuitee
S
Sara • couple • ch
8
schönes Hotel
Pros:

sehr gut, tolle Lage

Cons:

Badezimmer ein wenig heruntergekommen (Dusche), ansonsten sehr schön hergerichtet

2026-04-06 • via Nuitee
N
Nikoleta • family_with_children • sk
9
2026-04-06 • via Nuitee
M
Martina • family_with_children • sk
10
Pros:

Náš druhý pobyt, opäť nesklamal. Všetko bolo skvelé od ubytovania cez jedlo až po wellness. Lokalita tiež výborná. Zdarma lístky na lanovky tiež potešili. Určite odporúčam.

2026-04-06 • via Nuitee
A
Anna • couple • sk
9
Pros:

Vsetko bolo ok.

Cons:

Infrasauna - nikdy nesvietili infraziarice, iba svetlo.
Jedlo bolo dobre, ale nemalo smrnc.

2026-04-05 • via Nuitee
M
Miroslav • family_with_children • sk
7
Cons:

Platba za parkovanie

2026-04-02 • via Nuitee
P
Péter • couple • hu
10
2026-04-01 • via Nuitee
I
Iveta • couple • sg
10
2026-03-30 • via Nuitee
K
Katarina • couple • sk
8
2026-03-30 • via Nuitee
I
Imre • couple • rs
10
Pros:

Kiváló reggeli és vacsora. A környezet lenyűgöző. A GOPASS rendszer is nagyszerű

Cons:

Egyedül amivel nem voltunk megelégedve az a kád. Keskeny tussolásra teljesen alkalmatlan. Jobb lett volna ha a lakosztály tuskabinnal van felszerelve

2026-03-24 • via Nuitee
M
Matthew • couple • gb
9
Fabulous hotel and Spa
Pros:

Laura at reception gave us a very nice welcome and booked a taxi for us .
Fabulous breakfast with a very helpful team cooking omelettes and clearing tables.
Spa and pool were never too busy . Changing rooms very clean.
Our room was on the top floor in the corner with great views of the mountains, quiet and spacious.

Cons:

We had a meal in the lobby which was underwhelming. A cocktail was poor for its price.

2026-03-22 • via Nuitee
O
Otakar • couple • cz
7
Pros:

klidný, tichý, prostorný pokoj, s dobrou teplotou

Cons:

ne moc pohodlné povlečení postele a některé vybavení pokoje na pokraji životnosti :-) ale jinak vcelku nic zásadního

2026-03-21 • via Nuitee
M
MP82 • family_with_children • sk
9
Pros:

Strava bola výborná, široká ponuka jedál, aj na raňajky. Poloha hotela top. Milý personál v celom hoteli.

Cons:

Menší Wellness a spa, koberce a nábytok su staršie, ale udržiavané, poplatok za parking 10€/noc.

2026-03-16 • via Nuitee
Z
Zofia • extended_group • pl
10
Wspaniale wypocząłem, dzięki.
Pros:

Bardzo dobre i urozmaicone śniadania, dużo elementów zdrowej diety jak warzywa, ziarna, płatki i owoce. Dobry niesłodzony jogurt.

Cons:

Nie mam pomysłu.

2026-03-16 • via Nuitee
S
Svaťka • couple • cz
10
2026-03-15 • via Nuitee
J
Juraj • family_with_children • sk
10
Pros:

Vaňa a priestranna izba. Personal a jedlo bolo super, citili sme sa výnimočne 🙂 Welness jeden z najlepších čo som bol, všetko funkčné čisté. Lanovky v cene pobytu, dokonalosť.

2026-03-15 • via Nuitee
P
Pavla • couple • sk
10
2026-03-14 • via Nuitee