Hampton by Hilton Birmingham Broad Street

Hotels
Hampton Inn
8 (12197 reviews)
200 Broad Street , Birmingham , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Value for money
Cons:
Poor service
Quality of breakfast
Cleanliness issues

Categories

Cleanliness
7.58
Cleanliness issues reported, including dirty clothes found in the room.
Service
6.55
Service was poor with untrained staff and negligence reported.
Location
9.59
Ideal location for accessing various areas in Birmingham.
Room Quality
8.54
Rooms were comfortable, though some had issues with temperature.
Amenities
9.07
Amenities included complimentary breakfast and family-friendly options.
Value for Money
8.53
Considered good value for price paid.
Food and Beverage
5.58
Poor quality of breakfast reported, which significantly impacted rating.
Overall Experience
8.55
Mixed experiences influenced by location and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:19

Property Description

Convenient Location
Located just a 5-minute walk from Birmingham city centre, Hampton by Hilton Birmingham Broad Street offers easy access to key attractions like the International Convention Centre and Bullring Shopping Centre.

Modern Amenities
Each room at Hampton by Hilton Birmingham features a glass-enclosed walk-in shower, flat-screen TV, and free WiFi. Guests can also make use of the 24-hour fitness centre and enjoy complimentary hot and cold breakfasts.

Business and Leisure Facilities
With a business centre, meeting rooms, and laundry services, the hotel caters to both business and leisure travelers. Guests can unwind at the onsite bar or explore nearby family-friendly attractions like Cadbury World.

Ready to experience comfort and convenience at Hampton by Hilton Birmingham Broad Street? Book your stay now!

Important information:

Payment will be taken up to 7 days prior to arrival. This doesn't affect your cancellation policy and will be refunded if canceled in line with the cancellation policy stated. If the hotel is unable to take payment at this stage the hotel reserves the right to cancel your booking.

Hotel parking lot is located at the rear of the property: Tennant Street, B15 1EY. Parking is available on a first-come, first-served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8
Based on 12197 reviews
Cleanliness: 7.58
Service: 6.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
S
Siobhan_kj Family London, England
6
Lies lies lies..
Pros:

We booked a last minute trip to Birmingham to visit family and we require a cot for our 6 month old.

Before booking I called the hotel to see if a cot is available which they said yes. They also said when booking to include this request on the booking, which I did.

Secondly, once booked I called the hotel to confirm they have my request for a cot which I was then told yes it will be ready when I arrive.

Thirdly, after spending a long day with family we checked in very late to the hotel. On the desk again I asked do we have a cot in the room which I was then told yes.

Up to the 16th floor we go with our baby.. and I walk into a room with a sofa bed pulled out? No cot.
I called the reception…. For ages… no response. I had to leave my husband and baby and go allll tne way back down to then tell them there’s no cot. It’s now 1am by the way.

I had to wait for someone to come.. and watch them painfully put the cot together.

As you can see on several occasions I called to make sure we have a cot for our baby and each time I was lied to.

I expected far better from Hilton to be honest.
I won’t be staying at another one anytime soon.. premier inn is far better!

2026-05-30 via Tripadvisor
M
Martin solo_traveller gb
10
Pros:

Really accommodating staff. Breakfast was great and amazing that it is included in the price!!

Cons:

Nothing

2026-05-30 via Nuitee
D
Dellon couple gb
9
We had a great time in a
Pros:

Good size rooms, clean great location in the middle of town.

Cons:

T V not working and the air con can be hit and miss but this time we are really happy…

2026-05-30 via Nuitee
L
Linda couple gb
10
Excellent value for money with breakfast included
Pros:

Modern and light. Comfortable

Cons:

Nothing

2026-05-30 via Nuitee
S
Sue couple gb
10
2026-05-30 via Nuitee
C
Clayton solo_traveller gb
8
2026-05-30 via Nuitee
S
Sophie couple gb
7
2026-05-30 via Nuitee
C
Charles solo_traveller es
8
Pros:

Very good service all round. Staff very attentive.

Cons:

Hotel furnishings and decoration a little bit "tired".

2026-05-30 via Nuitee
T
Tina extended_group gb
10
2026-05-30 via Nuitee
O
Owen solo_traveller gb
9
2026-05-30 via Nuitee
A
Ali solo_traveller gb
10
2026-05-30 via Nuitee
J
Jan solo_traveller gb
8
Adequate option
Pros:

Convenient to reach by public transport, with well-functioning A/C. However, breakfast could be more impressive for a hotel in this chain. Overall, the hotel is decent and pretty standard for its category.

Cons:

The hotel’s entrance isn’t very convenient or appealing, but that’s just how it is. The rooms are smaller compared to other hotels in the chain, and even though there are three working lifts, it can sometimes take ages to go up or down.

2026-05-29 via Nuitee
D
David solo_traveller gb
8
Went for a theatre break, very enjoyable
Pros:

Very convenient

Cons:

Nothing

2026-05-29 via Nuitee
B
Broadley solo_traveller gb
10
Pros:

The staff was great, I had a couple problems they understand I have hidden disability, one night nightclub next door explained that I autistic moved into another room nice experience very pleasant

Cons:

Just the food for breakfast

2026-05-29 via Nuitee
S
Stuart couple gb
9
Will be very happy to use the place again
Pros:

Everything was easy good location and very clean- all the stuff were nice in the breakfast on the morning fire alarms went off we had to vehicle to the property. There was an Iranian lady serving the tables a humble polite perfect lady she tried her best to make our breakfast great

Cons:

In furnace, I cannot pick fault

2026-05-29 via Nuitee
T
Theresa couple gb
7
2026-05-29 via Nuitee
F
Faye couple gb
10
2026-05-29 via Nuitee
P
Pauline solo_traveller gb
10
Little gem
Pros:

Fabulous hotel, great location and even better staff

2026-05-29 via Nuitee
A
Amanda solo_traveller gb
10
2026-05-29 via Nuitee
D
Davide Giuliano solo_traveller it
6
Hotel con l'essenziale
Pros:

La posizione a due passi dalla zona più bella di Birmingham

Cons:

La colazione variegata ma molto scarsa,il fatto che le finestre non si possano aprire

2026-05-29 via Nuitee