Ambassador Hotel Kansas City, Autograph Collection

Hotels
Autograph Collection
9.2 (268 reviews)
1111 Grand Boulevard , Kansas City , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Location safety concerns
Cleanliness issues

Categories

Cleanliness
8.68
Some reviews indicated minor wear and cleanliness issues that could detract from the overall experience.
Service
9.99
Staff were friendly and responsive, providing good service during the stay.
Location
7.69
Location mentioned as potentially unsafe and dirty, which is a significant concern for guests.
Room Quality
9.64
Rooms were spacious with good features, though some mention age and ongoing maintenance.
Amenities
9.67
Enjoyable amenities such as a nice bar, spacious room, and added perks like free reception cocktail.
Value for Money
8.63
Rooms and amenities generally justifying their price, but some guests felt prices were high.
Food and Beverage
9.68
Reviews indicated excellent food quality at the event held at the hotel.
Overall Experience
9.65
Great experience overall, despite issues with the location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:45

Property Description

Modern Rooms with Luxury Amenities

Located in the heart of Kansas City, the Ambassador Hotel offers modern rooms with 37-inch flat-screen TVs, free Wi-Fi, and custom furnishings. Enjoy the convenience of a refrigerator, minibar, Keurig coffee-making facilities, and iPod docking stations in every room. Relax in oversized walk-in showers with marble countertops.

Convenient Facilities and Services

Stay fit at the on-site fitness center and take advantage of free luxury transportation within a 5-mile radius. Benefit from a same-day laundry service, business center, and the Reserve Restaurant serving local American cuisine.

Prime Location for Entertainment

Explore nearby attractions like the Kansas City Power and Light District, The Kauffman Center for the Performing Arts, and the Kansas City Convention Center, all just minutes away. Book your stay at Ambassador Hotel Kansas City for a luxurious and convenient experience.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests must be 21 years old or older to make a reservation at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 268 reviews
Cleanliness: 8.68
Service: 9.99
Location: 7.69
Room Quality: 9.64
Amenities: 9.67
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
6
690carterm Business
10
Banquet Staff Service
Pros:

Mona and the rest of the banquet staff served us greatly! Very impressed with the hospitality.

2026-03-28 via Tripadvisor
J
justindC8026OA Business
10
Mona and Kenneth
Pros:

Everything from Kenneth who checked us in to Mona who was in charge of the catering our week there was nothing short of amazing. Don’t get me wrong the entire staff was great but these two were the shining stars of our experience at the Ambassador in Kansas City Missouri. Kenneth was extremely polite and well spoken and friendly as can be and Mona went above and beyond her catering to make sure we felt like family. I would definitely recommend a stay there. 10/10 with absolutely nothing left to be desired. Every single need was met and then some.

2026-03-27 via Tripadvisor
M
martyt949 Business Oskaloosa, Iowa
10
Best hotel I've ever been to
Pros:

We had a great time,when ken met us at the front desk he was so awesome. Mona,jaja and Mia were amazing. We never had to look for anything the got it and said no worries. I would always stay again.

2026-03-27 via Tripadvisor
S
Shelley extended_group us
10
loved the hotel and ambience
Pros:

from early check in to checking out the staff was exceptional

Cons:

the bartender didnt know how to make a drink

2026-03-22 via Nuitee
S
sd517 Couples Naples, Florida
6
Location, Location, Location
Pros:

A few years ago we stayed at the Ambassador so we returned. It was a short walk to the T-Mobile Center.

When we checked in we and the fellow before us were not offered a blueberry lemonade that was prepared and on the table behind the desk. When we came to the desk the second day, the lady poured glasses for us and it was refreshing.

The hotel no longer provided a driver to take guests a short distance to an event or restaurant and they no longer made the warm cookies that were there for guests as they went to their rooms for the night.

We had some difficulty with the safe in the first room. Dominick/Dominique (not certain of the spelling) came to the room twice to repair it but finally was gracious and had the hotel find another room for us. He remembered us at theT-Mobile Center and reached out us. He was also at the elevator when we checked out and spoke with us. He should be promoted!

Being on the top floor did have an issue. We had to turn the hot water on for 5-10 minutes before the hot water got to the sink or the shower.

Notes:
One robe per room with no slippers
Bring lotion or other necessities because what was there was very small
Quiet rooms with comfortable bed
No turndown service
Water bottles were supplied
Clean room was appreciated

2026-03-13 via Tripadvisor
J
Jelani couple us
10
2026-03-06 via Nuitee
F
Feven couple us
10
2026-01-03 via Nuitee
R
richard couple us
6
Pros:

We enjoyed the upgrade room and the amenities it provided.

Cons:

When we woke up our room around 7:00 am and it was 65 degrees. We moved the thermostat up and checked to make sure it was set correctly for heat. After an hour we called the desk and the receptionist Carolyn came to our room and tried it also. After realizing it wasn’t working she said a technician would be up to check it. We asked for a blanket and she brought a thin blanket and a mattress cover along with a space heater. She said he would be up about 8:00. Later she called and said it would be 9:00. The tech arrived around 9:00. He worked on it and then came back with a ladder and replaced the filter. It took a while but with the space heater it finally got warm.
When we checked out I asked her if we could receive compensation for the problems with the heat. She took off the valet fee. I am not one to stand and argue with people so we took that. We feel like we should have received more compensation. We are Bonvoy members and only stay on Marriott properties when we travel. This stay was for my wife’s birthday.

2025-12-15 via Nuitee
M
MississippiMama17 Couples Minneapolis, Minnesota
10
Last minute score in KC!
Pros:

We were not planning to stop on KC, but got stuck in a a snow storm on I-35. We have a dog and it’s always a gamble to find something comfortable, road convenient and pet friendly. The Ambassador added great character to the mix! Super spacious room and
unique property. Responsive and friendly staff, valet and front desk especially. Loved the huge bathroom with the motion sensor under the sink.

2025-11-30 via Tripadvisor
J
James
10
Pros:

Best Hotels.com stay in a long time.

2025-10-06 via Nuitee
C
Caleb
2
Pros:

Check in was at 3, we arrived at 3 and didn’t get a room until 5

2025-10-06 via Nuitee
A
Ashley extended_group us
10
2025-10-05 via Nuitee
C
Climber54278894069 Friends getaway Oconomowoc, Wisconsin
10
GREAT place for a GREAT event!
Pros:

We recently hosted our HS reunion event at the Ambassador KC. The hotel and staff were phenomenal to work with! Staying in touch frequently throughout the planning process reassured us that details were addressed. Staff were all friendly, Food at our dinner was excellent and the facilities are wonderful AND so quiet considering our loud Hospitality Suite! We loved working with everyone! Thank you Jay, Bibbs, Zia, & Theresa!

2025-09-26 via Tripadvisor
1
1800Herman Family
6
Location a deal breaker
Pros:

I recommend against this hotel because the neighborhood is filthy and dangerous. If you do not believe me, ask the 6 police officers in Kevlar vests standing on the corner on a random Wednesday night. The historic building is lovely, renovation well done, staff friendly, room above average, but you cannot walk one step outside the hotel.

2025-09-18 via Tripadvisor
N
Noel partner
10
Pros:

Great! Service

2025-09-17 via Nuitee
L
Lillian Sarver family_with_children us
10
2025-09-08 via Nuitee
J
Jerri couple us
10
2025-09-01 via Nuitee
P
Peter friends
8
Pros:

Sketchy neighborhood. Better a few blocks away.

2025-08-31 via Nuitee
3
358richellej Business
10
Amazing valet
Pros:

Keith and Lenny were amazing valets… highly suggest taking advantage of their services. Great service from entire staff.

2025-08-27 via Tripadvisor
J
Jolene couple us
10
2025-08-27 via Nuitee