Resort La Ginabelle

Hotels
9.2 (893 reviews)
Vispastrasse 52 , Zermatt , ch

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Maravilhosas piscinas
Atendimento muito bom
Luxurious accommodations
Excellent breakfast
Helpful staff
Cons:
Operating hours for facilities too early
Limited access to outdoor pool in late hours

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.75
Staff were attentive and helpful, quick to respond to needs.
Location
9.29
Conveniently located within walking distance from the main market area.
Room Quality
8.24
Room was spacious but had a low beam that required caution.
Amenities
9.27
Good amenities including pools, gym, and spa facilities.
Value for Money
9.23
Excellent value considering the range of services offered.
Food and Beverage
9.28
Great quality breakfast and dinner, exceeded expectations.
Overall Experience
9.75
Overall stay was exceptional with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Luxurious Accommodation and Convenient Location:
La Ginabelle, just a stone's throw away from Zermatt Train Station and cable cars, offers a perfect blend of comfort and accessibility.

Indulge in Culinary Delights and Relaxation:
Savor the renowned gourmet cuisine and unwind in the expansive spa area with an outdoor pool at a soothing 34°C. Enjoy complimentary afternoon coffee and tea with delicious home-made cake during the winter season.

Family-Friendly Amenities and Services:
Families can take advantage of the kid's club while parents make use of the shuttle service to and from the train station, ensuring a hassle-free stay.

Experience the epitome of luxury and convenience at La Ginabelle - book now for an unforgettable retreat.

Important information:

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. Hotel La Ginabelle offers a shuttle service from and to the Zermatt Train Station between 08:00 and 19:00 on prior request.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 893 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.75
L
Loris solo_traveller ch
9
Sehr gut
Pros:

Die Ausstattung und das Buffet am Morgen war sehr gut!

Cons:

Ich finde es schade, dass man mit dem Personal nie auf schweizerdeutsch sprechen konnte. Da es sich um einen deutssprachige Gemeinde handelt, finde ich es wichtig, dass das Personal Deutsch spricht.

2026-07-11 via Nuitee
K
Konstantinos solo_traveller gr
9
2026-07-09 via Nuitee
M
Mari couple ee
10
Would come back any time
Pros:

We loved everything about it. Fabulous breakfast, spotless cleas rooms and spa. Friendly staff

Cons:

Can not figure out anything we did not like

2026-07-09 via Nuitee
M
Mareike solo_traveller de
9
2026-07-08 via Nuitee
T
Thomas solo_traveller ch
10
Pros:

sehr gute Lage, herzlicher und freundlicher Empfang und schönes Zimmer.

Cons:

Nichts

2026-07-08 via Nuitee
S
samantha solo_traveller it
10
una pausa dal caldo dalla città
Pros:

ottima posizione strategica per tutte le attrazioni di Zermatt vicinissimo anche alla stazione del treno ci serve in due minuti a piedi veramente consigliato

2026-07-07 via Nuitee
S
Shashikala solo_traveller sg
10
It was a wonderful stay. Staff was very helpful and the location was also at the center of all the attractions.
Pros:

Everything

Cons:

Nothing

2026-07-06 via Nuitee
H
Helena couple us
10
Great stay! We would definitely come back and recommend to others!
Pros:

Everything! The staff all went out of their way to ensure that we had a great stay. For example, the restaurant served us when we arrived late even though they were closing. The pool bar man opened a special bottle of wine that we wanted to drink in our room etc

Cons:

The reception should have one person at the desk earlier than 7. A tour group was up at 5 and made an incredible amount of noise hanging out outside so we woke up then too! Too early to have noisy people in the common areas!

2026-07-06 via Nuitee
K
Khushbu couple us
10
Loved this hotel and Zermatt!
Pros:

La Ginabelle was by far our favorite hotel during our entire trip! The hotel is within walking distance of the train station and when we got to the lobby I realized I had forgotten my handbag on the train. I started to panic, but Chiara at the front desk stayed calm and immediately reassured me and started calling the train station. Thankfully my husband was able to run back to the station and found my bag. Chiara noticed how stressed I was and offered me water. She was kind enough to upgrade our room as well. We loved the room, the heated pools and breakfast. Will recommend this hotel to anyone visiting Zermatt!

Cons:

Wish we could’ve stayed longer!

2026-07-05 via Nuitee
K
Kirsty solo_traveller gb
9
Great place to stay in Zermatt
Pros:

Spacious and clean rooms. Excellent amenities including pool and spa. The daily breakfast was delicious. Staff were warm, attentive and helpful.

Cons:

Nothing. I’ll be back again!

2026-07-05 via Nuitee
A
ASSIS Francisco solo_traveller br
10
Pros:

Best breakfast in town

2026-07-04 via Nuitee
J
Jitka solo_traveller cz
10
Perfect stay
Pros:

Everything was perfect. Location, staff, hotel, breakfast, wellness….I can’t remember when I see so clean hotel, in every corner. Hotel has a very nice and calm wellness area, staff are very helpfull and friendly, breakfast was excelent, coffee machine with coffee and tea in the room, nice view. Room has everything what is needed. Hotel is five minute walk from a centre and railway station, just a few steps from cable cars, shops, restaurant.

Cons:

Just a small idea for improvement- in the room there is a coffee machine, coffee cubs and tea - would by nice to have a bigger mug for tea, not only small coffe mugs.

2026-07-04 via Nuitee
W
Woody528 Couples Bath, Somerset, England
8
A good place to stay
Pros:

The hotel is located about 10 minutes walk from the centre . It is quite large and has an unusual geography but which took us a day or two to work out. Because of its sizet he hotel has a corporate feel to it. Our room was good, clean and well furnished. The breakfast was superb both in variety and quality.
All the staff were polite and efficient.
The hotel operates a shuttle service between the station and the hotel.
The 2 best things about the hotel- its view of the Matterhorn and the roof top pool and jacuzzi which was a great relief on very hot afternoons

2026-07-03 via Tripadvisor
S
Sandra Daniela couple ch
10
Waren sehr zufrieden und würden/werden wieder mal dieses Hotel buchen
Pros:

Sehr gute Lage
Sehr sauber
Schön und komfortabel eingerichtete Zimmer.
Sehr bequemes Bett

Cons:

Es hat uns sehr gefallen, kleiner kritik Punkt wäre die Cocktail-Preise in der Hotelbar, ist aber wahrscheinlich in Zermatt üblich.

2026-07-02 via Nuitee
M
Murat couple tr
10
Harika Bir Konaklama Deneyimi
Pros:

Otelin konumu mükemmel ve sunduğu konfor gerçekten üst düzeydeydi. Odaları son derece geniş, tertemiz, tam donanımlı ve yatakları inanılmaz rahattı. Güne çok zengin, çeşitli ve kaliteli bir kahvaltıyla başlamak harikaydı.
Tüm çalışanlar son derece kibar ve yardımseverdi; özellikle resepsiyondaki Hayal Baran'a ilgisi, nazik yaklaşımı ve kalpten yardımları için çok teşekkür ederim. Her şeyiyle mükemmel bir tesis, kesinlikle tavsiye ediyorum!

2026-07-01 via Nuitee
A
atay solo_traveller tr
8
Thank you so much to Ms. Baran for her care and kindness.
2026-07-01 via Nuitee
E
Enrico couple br
10
Nos sentimos em casa
Pros:

Perfeitas !!

Cons:

Tudo perfeito

2026-06-30 via Nuitee
O
olivia solo_traveller at
9
2026-06-30 via Nuitee
L
Lucy couple gb
10
2026-06-29 via Nuitee
I
Ivo solo_traveller ch
8
2026-06-29 via Nuitee