Candlewood Suites Mooresville Lake Norman,NC by IHG

Hotels
•
Candlewood Suites
8 (297 reviews)
3247 Charlotte Highway , Mooresville , US
+1 704-360-4899

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean rooms and facilities
Friendly and attentive staff (several mentions)
Convenient location / close to interstate
Comfortable rooms
Pet-friendly option
Updated facilities
Cons:
No or inconsistent breakfast offerings
Pool was cold and overly chlorinated
At least one instance of poor customer service / unprofessional manager
Noise in lobby at night (music) and 1st-floor room placement
Price discrepancy reported between bookings
Limited beverage options (no green tea)

Categories

Cleanliness
9
Multiple reviewers repeatedly mention clean rooms, beds and facilities; overall cleanliness is a strong positive.
Service
7
Mixed feedback: several mentions of friendly, attentive staff but a few serious complaints about unprofessional handling (power outage, unhelpful manager, poor customer service).
Location
8.5
Several guests note convenience to the interstate and a good location; consistently cited as a positive.
Room Quality
8.5
Rooms described as comfortable and updated by multiple guests, though one guest complained about noise on the first floor.
Amenities
7
Amenity feedback is mixed: pool cited as cold and overly chlorinated, pet-friendly noted positively, but omissions like limited tea options and inconsistent breakfast reduce the score.
Value for Money
7.5
Generally satisfactory stays reported, but at least one guest reported a notable price discrepancy which lowers perceived value.
Food and Beverage
7
Repeated comments about no included breakfast, limited beverage options (no green tea), and desire for a breakfast bar result in below-target food/beverage sentiment.
Overall Experience
9.5
Majority of reviews describe very positive or repeat stays and great experiences; overall impression is favorable despite some notable negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Accommodations
Experience comfort and convenience in our modern guest rooms featuring a fully equipped kitchen, cable TV, and a work desk. Upgrade to select rooms with a separate seating area for extra space.

Leisure Facilities
Unwind and stay active with our indoor pool and fitness centre. Explore the recreational activities at Lake Norman, just a short drive away, or enjoy a barbecue at our on-site facilities.

Convenient Amenities
Take advantage of our business centre, daily newspaper delivery, and air-conditioned property. With Mooresville city centre and Mallard Head Country Club in close proximity, your stay at Candlewood Suites Mooresville Lake Norman will be both productive and enjoyable.

Book now for a memorable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that maid service is not offered daily. Cleaning is done on a weekly basis.

Property can accommodate noncommercial trucks.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

8
Based on 297 reviews
Cleanliness: 9
Service: 7
Location: 8.5
Room Quality: 8.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 9.5
V
Victoria • couple • us
8
Clean bed and didn’t like how when I first went into the site the room was 80 dollars less than the second same day at a
Pros:

Convenient to our needs

Cons:

The pool was a bit cold and had way too much chlorine in it.
Did not have green tea only black tea.

2026-10-22 • via Nuitee
D
Duwa • family_with_children • us
6
2026-10-17 • via Nuitee
V
Vera • couple • us
10
Awesome experience
Pros:

Staff were amazing to us. We appreciate their kindness!

2026-10-15 • via Nuitee
D
David • couple • us
10
Excellent
Pros:

Been staying there over the past 3 years

Cons:

Clean comfortable

2026-09-18 • via Nuitee
J
Jacqueline • couple • us
1
Will never stay here again.
Pros:

There was music playing in the lobby all night. I was given a room on the first floor. I could hear the music ALL Night!!!! Kindly asked if it could be turned off and was told no.

Cons:

Property manager was not professional or helpful.

2026-09-16 • via Nuitee
R
Rhoda • family_with_children • us
10
Would stay there again
Pros:

It was a great stay

Cons:

All good

2026-09-09 • via Nuitee
N
Nidja • family_with_children • us
6
2026-09-02 • via Nuitee
A
Aneka • extended_group • us
10
2026-08-28 • via Nuitee
A
Ashleigh • couple • us
8
Comfortable and allows pets
Pros:

Clean facilities and allows pets.

Cons:

No breakfast included.

2026-08-24 • via Nuitee
C
Cho • family_with_children • us
10
2026-08-21 • via Nuitee
M
Monalisa • family_with_children • us
9
My stay was very nice met my needs needed to do a little more research
Pros:

I am used to going to a place where breakfast is ready made the selection you had were good to makes one’s own breakfast

Cons:

Would like to have had rooms the top floor didn’t like having people over me

2026-08-17 • via Nuitee
M
Marian • family_with_children • us
10
Everything was great!!!
Pros:

Convenient to interstate, room was very comfortable and clean, everything you needed was there, staff was friendly and attentive!!

Cons:

Can’t say anything bad about it

2026-08-10 • via Nuitee
R
Robert • couple • us
10
Stay here every year and never dissatisfied.
Pros:

Great location, clean and updated with a great staff

Cons:

None

2026-08-04 • via Nuitee
A
Andrew • family_with_children • us
1
Horrible customer service
Pros:

Nothing

Cons:

Walked in, staff allowed us to pay, before being informed they had no power and we would need a flashlight to use the elevator. We immediately canceled our stay and requested a refund.

2026-08-04 • via Nuitee
D
David • solo_traveller • us
10
Pros:

It was very clean

2026-08-03 • via Nuitee
S
Stephen • couple • us
10
Very relaxing
Pros:

No breakfast

Cons:

Have a breakfast bar

2026-07-20 • via Nuitee
R
Roshien • couple • us
10
2026-07-19 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Close by. Clean. Efficient Staff.

2026-07-12 • via Nuitee
P
Pamela • extended_group • us
10
2026-06-25 • via Nuitee
S
Suzan • solo_traveller • us
7
Pros:

Wish they could have accommodated me for a 6am swim.

2026-06-12 • via Nuitee