Oasis at Palm Cove

Hotels
•
Independent
9.2 (82 reviews)
McDonald Close, Palm Cove, Queensland, 4879 , Palm Cove , AU
61-7-40590522

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Facilities

Express check-out
Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Picnic area
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful surroundings
Great amenities
Cons:
No major cons mentioned

Categories

Cleanliness
9.15
The unit was well appointed and clean.
Service
9.65
Adrian was very helpful and friendly.
Location
9.35
Beautiful location with convenience to dining and beach.
Room Quality
9.15
Spacious units that are comfortable.
Amenities
9.15
Excellent pool and well-maintained resort facilities.
Value for Money
9.15
Overall great experience for the price.
Food and Beverage
8.65
Standard quality for this hotel tier.
Overall Experience
9.35
Loved our week at the oasis and would definitely stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:37

Property Description

Discover a tropical sanctuary at Oasis at Palm Cove, where comfort meets elegance in the heart of Cairns.

Recreational Amenities
Dive into relaxation with our outdoor pool, unwind in the hot tub, or serve up some fun on our outdoor tennis court. Each moment here is designed for leisure and enjoyment.

Well-Equipped Rooms
Feel at home in our uniquely decorated guestrooms, featuring kitchens with full-sized refrigerators and private balconies, perfect for soaking up the coastal charm. Entertainment awaits with plasma TVs and complimentary Wi-Fi to keep you connected.

Convenient Services
Enjoy hassle-free travel with our complimentary bus station shuttle and seamless express check-in/check-out services. Plus, free self-parking is available for your convenience.

Book your stay today and embrace the allure of Oasis at Palm Cove!

Important information:

  • Pool access available from 7:30 AM to 8:30 PM.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

9.2
Based on 82 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.35
Room Quality: 9.15
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.35
C
Claire • family_with_children • au
10
Lovely stay, perfect for our young family and wonderful staff
Pros:

Great location, very comfortable and spacious for our family of three. Pool area was perfect for toddler. Staff were lovely and made everything very easy

Cons:

Felt apartment wasn’t as clean as it could be but nothing too bad

2026-05-14 • via Nuitee
G
Green • family_with_children • au
8
Location perfect, pool amazing, surroundings basically in the rainforest, rooms spacious. Was great.
Pros:

Pool was amazing, perfect for kids.
Staff heated the pool upon request during colder days.
Location was amazing, so close to everything.
Room was very spacious.

Cons:

We ordered a cot and it didn't come with a mattress.
Quite disappointing that they explained that it doesn't come with one and in 8y they have never been asked for a mattress.
Kids under 1yo cannot use blankets simply stuffed underneath a fitted sheet, a SIDS approved breathable mattress should be supplied when you're being charged for the cot.

2026-05-04 • via Nuitee
L
Luke • solo_traveller • au
9
Great location
Pros:

Perfect location and the pool area is awesome

Cons:

If we'd known there was 3 flights of stairs we might have reconsidered prior to booking

2026-04-29 • via Nuitee
J
Jayne • solo_traveller • au
10
2026-04-26 • via Nuitee
B
Brendan • solo_traveller • au
10
Pros:

Great location, pool area and facilities so good, great value, loved our stay.

Cons:

Apartment was a little dated but still had everything you could need

2026-04-23 • via Nuitee
M
Monika • solo_traveller • ie
10
2026-04-21 • via Nuitee
C
Carmen • solo_traveller • au
7
Good stay
Pros:

Very spacious apartment. Gardens and facilities were great. Across the road from the Palm Cove Tavern and short walk to supermarket and beach.

Cons:

Apartment was clean but could do with a deep clean and some maintenance. There was an ice cream wrapper under one of the beds and pop corn in between the cushions on the couch from previous occupants. Two rooms had picture frames covering holes in plasterboard on the walls. A/C in bedroom 2 wouldn't work on cool setting.

2026-04-12 • via Nuitee
A
André • family_with_children • de
10
2026-04-11 • via Nuitee
H
Hooman • family_with_children • au
9
Overall excellent
Pros:

clean, close to amenities, waterfront, cafes, well-priced

Cons:

No lift, and being on the top floor made it somehow difficult specially when checking in and out

2026-04-07 • via Nuitee
A
Amy • family_with_children • au
9
2026-04-06 • via Nuitee
B
Bianca • family_with_children • nz
10
Peaceful stay, next time we’re back in palm cove we will defiantly stay again
Pros:

Large appartments, close to town. Large beautiful pool

Cons:

Didn’t see any staff at all. Check in a key was left out out, but didn’t appear to see anyone in the office while we stayed.

2026-03-29 • via Nuitee
S
Susan • extended_group • au
7
The apartment was nice and quiet and clean.
Pros:

Was close to the beach.

Cons:

The ceiling fan in the bedroom was loud, and no charging point for phone etc.

2026-03-19 • via Nuitee
P
Paul • family_with_children • au
9
Pros:

Superbly Well Equipped.Very Clean.Great Staff.

Cons:

3 Flights of Stairs to our unit. No Lift.

2026-03-17 • via Nuitee
B
brunner • couple • ch
7
Vorsicht wenn man nur zu zweit bucht
Pros:

Das Apt ist gut ausgestattet. Chris ist ein Top Gästebetreuer

Cons:

Dass wenn man nur als 2 Personen bucht, mehr als die Hälfte vom Apt abgeschlossen wird, ist nicht korrekt. Das Apt wird mit 140 Quadratmeter verkauft, nutzen kann man nicht mal die Hälfte

2026-03-08 • via Nuitee
D
Deb • family_with_children • au
8
Booked 2 apartments for a family 40th birthday. Both apartments were modern, well equipped and very clean. Would definit
Pros:

Excellent outdoor kitchen facilities around the pool area. We ate outside a number of times.
Situated amongst beautiful gardens.

Cons:

Not an issue for us but stairs are required to access most apartments.

2026-03-01 • via Nuitee
L
Lisa • extended_group • au
10
2026-02-24 • via Nuitee
F
Farran • family_with_children • au
10
Pros:

Facilities and Location free upgrade.

Cons:

Key issues from new keys

2026-02-24 • via Nuitee
9
9999wi • Solo travel
10
Need a great holiday in the Far North?
Pros:

Our first 3/4 years in our travels to the far north were to Port Douglas.
However for the past 15 years or so we have chosen to stay in Palm Cove and at Oasis apartments.
From our initial stay around 2009 we were struck by the magnificent tropical garden surroundings, something quite unique. The 36 apartments , across 3 levels, are clustered in 3 blocks surrounding a central roundabout and an adjoining tennis court. There is a very large swimming pool, a sizeable toddlers pool and an elevated spa. Pool and spa are regularly serviced and very clean.
The pool area has two BBQs, numerous dining tables with the pool surrounds offering new relaxing lounge furniture including umbrellas.
The apartments are very large with a like floor plan but individually furnished and and presented by their respective owners reflecting either 4 or 5 star appeal. Servicing (sheets, towels etc) is generally sound and access to and responsiveness from the Managers in relation to presenting problems is excellent.
Since their commencement 7/8 years ago as the new Managers, Adrian and Elmira have overseen the resort being elevated to a new level in respect to its initial overall presentation, cleanliness, service and their general willingness to address holidayers’ needs to a very high level is witnessed daily.
A great place to stay and enjoy!!!!
Ian W. Blairgowrie VIC.

2026-02-22 • via Tripadvisor
P
Philippa • extended_group • au
8
2026-01-30 • via Nuitee
S
Stephen • family_with_children • au
7
Nice apartment close to everything, few issues but overall was ok.
Pros:

Property is close to most of the cafes and restaurants in Palm Cove, 4 minute walk down a small hill to the beach. Apartment we had was 3 bedroom, pretty spacious, decent sized balconies and had most things you could have needed in the kitchen.

Cons:

There was a few issues during our stay, first issue was when my partner arrived, the reception had closed up, this was 18:10pm, key was left with a note which wasn’t the end of the world. However when we checked in, the baby cot we had ordered was fit for the scrap heap. It had no mattress and the sides didn’t lock so it was unsafe to use. We called the out of office number and sent messages via Booking.com which were ignored until the following day. We had no option but to allow our 10 week old sleep in the bed on the first night which meant parents didn’t sleep. Not ideal and pretty atrocious situation to be put in. The next day they did arrange a cot from a 3rd party company which was fine but my feedback would be if you offer an infant cot, make sure it’s safe and works.

2026-01-26 • via Nuitee