Hotel Genziana

Hotels
6.5 (1241 reviews)
Vico Delle Mele 7 , Genova , it

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Easy access to tours and shopping areas
Comfortable bed
Cons:
Drainage smell and mould issues
Noise from external surroundings

Categories

Cleanliness
6.14
Multiple reviews note issues with mould/damp and bathroom drainage smells.
Service
8.61
Staff were welcoming, helpful, and pleasant.
Location
6.15
Location received mixed feedback, with concerns about safety and noise.
Room Quality
5.6
Concerns about room maintenance, lack of privacy, and humidity.
Amenities
6.13
Limited amenities mentioned, with no mention of breakfast options.
Value for Money
7.59
Reviewed as good value for money despite some complaints.
Food and Beverage
5.14
Lack of breakfast and negative feedback regarding food options.
Overall Experience
6.61
Average stay overall with several positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:00

Property Description

Convenient Location in the Heart of Genoa
Hotel Genziana is nestled in the vibrant center of Genoa, surrounded by the charming Caruggi alleys, and conveniently located just a short stroll from San Giorgio Metro Station.

Cozy Rooms with Essential Amenities
The hotel offers comfortably furnished rooms with free Wi-Fi, ideal for both leisure and business travelers. Each room features a desk, TV, and some include a private bathroom, ensuring a pleasant stay for all guests.

Proximity to Top Attractions
Explore the wonders of Genoa with ease as the hotel is within walking distance of the picturesque harbor and the renowned Aquarium of Genoa. Additionally, the Genoa Piazza Principe Railway Station is conveniently situated just 1 km away.

Book your stay at Hotel Genziana now for a delightful experience in Genoa!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 1241 reviews
Cleanliness: 6.14
Service: 8.61
Location: 6.15
Room Quality: 5.6
Amenities: 6.13
Value for Money: 7.59
Food and Beverage: 5.14
Overall Experience: 6.61
C
Carmelo solo_traveller it
4
2026-03-28 via Nuitee
C
Cerasa couple it
7
2026-03-27 via Nuitee
G
Giulia couple it
6
2026-03-26 via Nuitee
R
Rìfæñ solo_traveller it
1
Pros:

Nice hotel everything is oke bt i Don't like the Place

Cons:

Hotel are nice but about the location are bed

2026-03-26 via Nuitee
M
Monica family_with_children it
6
Pros:

La stanza

Cons:

La strada adiacente l'hotel

2026-03-24 via Nuitee
R
ramon couple es
9
Pros:

No entenc perquè només té una estrella. Les habitacions són modernes, àmplies, còmodes i nétes

Cons:

No té ascensor. A Nosaltres no ens importa, però cal saber-ho

2026-03-24 via Nuitee
C
Claudio extended_group ch
8
Pros:

Francesco gentilissimo, si è assicurato chiamandoci non vedendoci arrivare al cek-in, ci eravamo persi.
Ci siamo trovati bene

Cons:

Vie strette e buie all inizio ci hanno fatto un suggestione, però tutto ok!!! sono anche uscito alle 5.30 di mattino a correre e non ho avuto nessun problema

2026-03-23 via Nuitee
D
Domenico couple it
6
Per il prezzo e per la posizione, accettabile per dormire una notte.
Pros:

La posizione strategica nel centro storico.

Cons:

Nella stanza si sentiva un pó odore di umidità ma c’era per fortuna il condizionatore acceso.

2026-03-23 via Nuitee
E
Enes couple it
5
2026-03-23 via Nuitee
N
Nenita couple it
8
The location is not tbat pleasant to walk around during night time.....
Pros:

Yhe stuff are friendly...

Cons:

It was clean facilities.
The only thing was we got the room with external private bathbroom...

2026-03-22 via Nuitee
F
Facciolà family_with_children it
10
2026-03-21 via Nuitee
D
daniele family_with_children it
9
Pros:

Camera pulita e ben riscaldata

2026-03-20 via Nuitee
M
Martina extended_group ch
6
Pros:

Schön gestaltet und zweckmässig ausgestattet. Sehr nahe am Hafen und Aquarium.

Cons:

Liegt im Rotlichtviertel. Ab 17.00 bis 02.00 Dealer und Prostituierte rund ums Haus.

2026-03-19 via Nuitee
V
Vanessa couple it
7
2026-03-16 via Nuitee
A
Armando solo_traveller it
7
2026-03-15 via Nuitee
B
Barbara couple it
7
Pros:

Accogliente

Cons:

Un po piccola la stanza

2026-03-15 via Nuitee
I
ilaria family_with_children it
3
Pros:

Camera abbastanza carina,letto comodo.

Cons:

Peccato, perché la stanza era abbastanza carina,con qualche accuratezza in più sarebbe stato più piacevole ,pulizia scarsissima ,bagno e carta igeniza sporchi ,aprendo il minibar c'era ancora la pizza con della Muffa, presumo dei clienti precedenti ,nn siamo riusciti a dormire tutta notte ,condizionatore che continuava ad accendersi e spegnersi ogni tot ,rumori dalle altre stanze e caos pazzesco che proveniva dai vicoli sottostanti,sconsiglio vivamente di soggiornare com bambini ,vicoli pieni di persone ambigue ( che però l'hotel nn ha nessuna colpa ) inquietante.
Parcheggio a 5 minuti a piedi convenzionato con hotel con scontistica solo dopo le 24 h

2026-03-14 via Nuitee
A
Alba couple it
10
2026-03-11 via Nuitee
R
Roman solo_traveller ru
5
It's fairly cheap but I wasn't too amased by the quality of the room.
Pros:

A room was decently priced, no *really serious* problems.

Cons:

The shower was too narrow and the water flow was too weak. Noisy neighborhood, had to sleep with earplugs. Bad view - my window faced the wall of another building. Not enough places to seat in the room other than the bed.

2026-03-10 via Nuitee
A
Alan couple de
1
Pros:

Nothing

Cons:

Bad location,bed sheets not clean and not hot water

2026-03-09 via Nuitee