Hotel Oriente

Hotels
8.5 (1690 reviews)
Miguel Lerdo de Tejada 20 , Veracruz , mx

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Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Noise
Old installations

Categories

Cleanliness
7.89
Issues mentioned with cleanliness and maintenance, such as humidity and old installations.
Service
9.36
Overall positive sentiment about staff and service, with specific praise for customer care.
Location
9.4
Frequent mention of excellent location close to central attractions.
Room Quality
7.35
Concerns about room comfort, such as hard beds and noise issues.
Amenities
7.88
Limited amenities, with mentions of old installations and the lack of evening restaurant service.
Value for Money
8.84
Generally perceived as good value, considering location and service.
Food and Beverage
8.39
No specific dining options at night, but otherwise acceptable.
Overall Experience
8.86
Mixed experiences, with strong positives in service and location outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Central Location
Hotel Oriente is perfectly situated in the heart of Veracruz, just a short stroll away from the city's iconic cathedral and main square.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, air-conditioned rooms with cable TV, and a welcoming 24-hour reception at Hotel Oriente.

Easy Access to Attractions
With Veracruz's seafront promenade a mere 5-minute walk from the hotel and the nearest beaches a short 4 km away, exploring the city's attractions is a breeze.

Ready to experience comfort and convenience in Veracruz? Book your stay at Hotel Oriente now!

Important information:

The parking lot has a maximum capacity of 20 vehicles. Once the parking lot is full, guests have the option to buy a parking ticket to park their car a couple of blocks from the hotel on the same street.

The hotel has an agreement with this parking lot and offers a special rate for guests.

A fee of 170 MXN applies per pet and per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 50 per day.

Location

Guest Reviews

8.5
Based on 1690 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
M
MARCO ANTONIO • extended_group • mx
10
Pros:

La habitacion y el servicio

Cons:

Tod muy bien

2026-04-04 • via Nuitee
A
Adolfo Ramón De Jesús • couple • mx
8
Placentera
Pros:

La ubicación

Cons:

Que no vendan cenas

2026-03-28 • via Nuitee
J
Jose luis • extended_group • mx
10
Pros:

La ubicación y el precio esta super bien.

2026-03-27 • via Nuitee
U
URIEL • extended_group • mx
10
2026-03-27 • via Nuitee
F
Fernando • extended_group • mx
10
Muy bien
Pros:

La ubicación que tiene es exelente para salir al malecón

Cons:

Para mí está perfecto

2026-03-25 • via Nuitee
F
Fortozo • couple • mx
9
2026-03-25 • via Nuitee
Y
Yasmin • solo_traveller • mx
1
2026-03-23 • via Nuitee
H
Hernandez Vazquez • extended_group • mx
10
Pros:

Muy buena ubicacion

Cons:

El estacionamiento en el hotel es chico

2026-03-21 • via Nuitee
B
Brandon • couple • mx
9
2026-03-18 • via Nuitee
M
Miriam • family_with_children • mx
8
Estancia agradable
Pros:

La ubicación es estrategica, en plano centro a unos pasos del malecon y amenidades

Cons:

Se escucha mucho ruido de la calle

2026-03-18 • via Nuitee
R
Ruben • couple • mx
10
Pros:

La verdad no comí en el restaurante les falta un poquito de variedad .de precios la carta está muy bien

Cons:

Todo el personal súper solo que las recepcionista parese

2026-03-18 • via Nuitee
M
Merino • extended_group • mx
7
Ruido excesivo
Pros:

La atención del personal fue excelente

Cons:

La habitación que me dieron daba hacia los portales y había mucho ruido excesivo, las dos noches que estuve casi no pudimos dormir, y aunque solicité que me cambiarán de habitación no fue positiva mi petición

2026-03-18 • via Nuitee
E
Elisa • couple • mx
10
Pros:

Ya eh reservado ahí me gusta mucho la hubicacion y la calidad con relación al precio muy bien, utilicé una habitación doble, y en esta última reservación me gustó mucho la recámara era muy amplia hasta frigobar tenía

2026-03-17 • via Nuitee
T
Torcuato • extended_group • mx
1
Si lo hacen por medio de booking, rectifiquen con el hotel.
Pros:

No nos pudimos quedar, la reservación realizada no me la respetaron.

Cons:

Q no me respetarán mi reservación en el hotel.

2026-03-17 • via Nuitee
C
Canulso • couple • mx
9
Pros:

La ubicación

Cons:

Hay mucho ruido, porque se encuentra la cercanía de bares.

2026-03-16 • via Nuitee
L
LUIS • extended_group • mx
8
Pros:

La cercanía a zona centro

Cons:

Falta poco de mantenimiento

2026-03-15 • via Nuitee
B
Beatriz • extended_group • mx
9
Hotel oriente
Pros:

Que tiene elevador

Cons:

Que no hay agua en las habitaciones (botellas), y en la regadera el agua lastima un poco tiene una presión muy fuerte, lo demás todo bien

2026-03-15 • via Nuitee
J
Jose Ignacio • extended_group • mx
7
2026-03-13 • via Nuitee
M
Maria Yesenia • couple • mx
10
Pros:

Que todo estaba céntrico

2026-03-13 • via Nuitee
E
Erika • extended_group • mx
9
2026-03-13 • via Nuitee