Hotel Oriente

Hotels
8.5 (1769 reviews)
Miguel Lerdo de Tejada 20 , Veracruz , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Room service
Business center
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Noise
Old installations

Categories

Cleanliness
7.89
Issues mentioned with cleanliness and maintenance, such as humidity and old installations.
Service
9.36
Overall positive sentiment about staff and service, with specific praise for customer care.
Location
9.4
Frequent mention of excellent location close to central attractions.
Room Quality
7.35
Concerns about room comfort, such as hard beds and noise issues.
Amenities
7.88
Limited amenities, with mentions of old installations and the lack of evening restaurant service.
Value for Money
8.84
Generally perceived as good value, considering location and service.
Food and Beverage
8.39
No specific dining options at night, but otherwise acceptable.
Overall Experience
8.86
Mixed experiences, with strong positives in service and location outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:04

Property Description

Central Location
Hotel Oriente is perfectly situated in the heart of Veracruz, just a short stroll away from the city's iconic cathedral and main square.

Convenient Amenities
Enjoy the convenience of free Wi-Fi, air-conditioned rooms with cable TV, and a welcoming 24-hour reception at Hotel Oriente.

Easy Access to Attractions
With Veracruz's seafront promenade a mere 5-minute walk from the hotel and the nearest beaches a short 4 km away, exploring the city's attractions is a breeze.

Ready to experience comfort and convenience in Veracruz? Book your stay at Hotel Oriente now!

Important information:

The parking lot has a maximum capacity of 20 vehicles. Once the parking lot is full, guests have the option to buy a parking ticket to park their car a couple of blocks from the hotel on the same street.

The hotel has an agreement with this parking lot and offers a special rate for guests.

A fee of 170 MXN applies per pet and per night.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: VER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 50 per day.

Location

Guest Reviews

8.5
Based on 1769 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
D
Daniela • solo_traveller • mx
10
Pros:

La amabilidad del personal y aceptan mascota

Cons:

Las habitaciones hay un poco de humedad en el techo pero en general bien

2026-07-16 • via Nuitee
M
Marquez aguirre • solo_traveller • mx
10
2026-07-15 • via Nuitee
I
itzel • solo_traveller • mx
8
2026-07-15 • via Nuitee
J
Jat • solo_traveller • mx
9
2026-07-14 • via Nuitee
G
García Hernández • solo_traveller • mx
10
Un lugar céntrico y seguro en el puerto.
Pros:

Amabilidad del personal, limpieza y seguridad en el lugar.

Cons:

...

2026-07-14 • via Nuitee
G
gladys • couple • mx
9
Cons:

SE DAÑO LA CERRADURA DE LA HABITACION Y ME QUEDE ENCERRADO POR 20 MUINUTOS

2026-07-13 • via Nuitee
E
Edith • solo_traveller • mx
10
Pros:

Las personas son muy amables, me encantó
Muchas gracias

2026-07-10 • via Nuitee
M
Marquez aguirre • solo_traveller • mx
9
Pros:

Visita exelente

Cons:

No tener agua fría para tomar

2026-07-09 • via Nuitee
E
Elsa • solo_traveller • mx
8
2026-07-08 • via Nuitee
R
Rhiannon11R • family_with_children • mx
10
Recomendado para visitar el Puerto de Veracruz
Pros:

Atención del personal fue muy agradable, llegamos con anticipación y nos brindaron la habitación lo cual fue una ventaja, el hotel es calmo, tranquilo, servicio de agua gratuita lo cual se agradece bastante, habitaciones limpias y el agua para bañarse a buena temperatura y presión. Ubicación inmejorable

Cons:

Realmente poco, es más por gusto personal y hubiéramos preferido una habitación con vista, tal vez por el tipo de habitación que contratamos aunque no viene alguna opción para reservar desde un inicio una habitación con esa característica.

2026-07-08 • via Nuitee
I
Islas • solo_traveller • mx
2
Cons:

Hay cucarachas y las cortinas rotas

2026-07-04 • via Nuitee
J
José Antonio • solo_traveller • mx
10
2026-07-04 • via Nuitee
A
Armando • solo_traveller • mx
10
Recomendado
Pros:

La ubicacion

Cons:

Todo me gusto

2026-07-03 • via Nuitee
E
Evelyn • couple • mx
10
MI ESTANCIA FAVORITA PERSONAL ATENTO, CENTRICO, COMODIDAD, BONITA VISTA, BUEN PRECIO.
Pros:

EN SU TOTALIDAD, TODOS LOS SERVICIOS SON BUENOS, ATENCIÓN, UBICACIÓN, COMODIDAD, PRECIO. NO ES LA 1ERA VEZ QUE ME HOSPEDO REALMENTE ES MI ESTANCIA FAVORITA. CERCA ENCUENTRAS TODO NO ES NECESARIO MOVERTE EN VEHICULO.

Cons:

NO PODER QUEDARME MAS DÍAS, Y QUE SI ESTA LLENO EL ESTACIONAMIENTO SE TE PUEDE COMPLICAR UN POCO. REALMENTE NO TENGO NADA DE LO CUAL QUEJARME, AL CONTRARIO TODOS LOS SERVICIOS EXCELENTE.

2026-07-03 • via Nuitee
R
RUBIO GARRIDO • family_with_children • mx
10
El trabajo también se disfruta- Hotel Oriente
Pros:

Excelente ubicación, atención del personal

Cons:

Sin comentarios

2026-07-01 • via Nuitee
A
Ayde Dolores • solo_traveller • mx
10
Pros:

Ubicación y trato con clientes

Cons:

Nada que no haya gustado

2026-06-29 • via Nuitee
Z
Zuley Josefina • solo_traveller • mx
9
Super atención y amabilidad
Pros:

Su atención y amabilidad
Su ubicación

2026-06-28 • via Nuitee
M
Michael • couple • us
7
For the price it is great, 4th time I have stayed here. If the bands would not be so loud and shut it down before midnig
Pros:

I love the location.

Cons:

The music in the street playing to loud and till the early morning

2026-06-28 • via Nuitee
D
De La Cruz • solo_traveller • mx
9
Pros:

Muy bien gracias

2026-06-26 • via Nuitee
I
Irving Uriel • solo_traveller • mx
10
Pros:

la ubicación

Cons:

el estacionamiento pequeño y el clima muy antiguo

2026-06-25 • via Nuitee