Kimpton Hotel Monaco Philadelphia by IHG

Hotels
•
Kimpton Hotels
9.2 (1054 reviews)
433 Chestnut Street , Philadelphia , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Excellent food
Cons:
High prices for water
Lack of coffee maker in the room

Categories

Cleanliness
8.6
The room was sizable and clean, especially the bathroom which was very nice.
Service
9.57
The staff at reception were friendly and welcoming, and staff at the Red Owl were amazing.
Location
9.61
The hotel is in a nice historic area with convenient proximity to bars and restaurants.
Room Quality
9.06
The rooms are quirky but clean and comfortable, with a very nice bathroom.
Amenities
8.59
There were no coffee makers in the room, but yoga mats were provided.
Value for Money
8.55
The hotel charges for some basic items, which can detract from perceived value.
Food and Beverage
9.6
The breakfast was the best I’ve had in ages, and the cocktail/social hour was enjoyable.
Overall Experience
9.98
Delighted with my stay, uniquely decorated and incredibly quiet.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:49

Property Description

Luxurious Accommodations
Experience the epitome of luxury at Kimpton Hotel Monaco Philadelphia, where every room is equipped with Frette linens, a fully-stocked minibar, and elegant decor.

Top-Notch Amenities
Enjoy the convenience of a 24-hour front desk, fitness center, and business center during your stay. Take advantage of complimentary bicycle rentals to explore the vibrant city of Philadelphia.

Dining and Entertainment
Savor delectable meals at Red Owl Tavern, offering a variety of dining options throughout the day. Unwind at Stratus Rooftop Lounge with a handcrafted cocktail while taking in breathtaking city views and cozying up by the fireplace.

Indulge in a luxurious stay at Kimpton Hotel Monaco Philadelphia and book now to create unforgettable memories in the heart of Center City.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if you are booking 10 or more rooms.

The fitness center is closed at this time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 72.28 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1054 reviews
Cleanliness: 8.6
Service: 9.57
Location: 9.61
Room Quality: 9.06
Amenities: 8.59
Value for Money: 8.55
Food and Beverage: 9.6
Overall Experience: 9.98
B
Bob • couple • us
9
Very nice hotel all around inc staff
Pros:

Clean great bar

2026-03-28 • via Nuitee
L
Laurie • family_with_children • us
10
This was an excellent location and beautiful hotel.
Pros:

Everything

Cons:

Nothing

2026-03-27 • via Nuitee
S
Scott • couple • us
10
2026-03-24 • via Nuitee
J
Jeri • couple • us
8
Cons:

I wish there was vending machines on the floors

2026-03-24 • via Nuitee
J
Jovonna • family_with_children • us
9
2026-03-22 • via Nuitee
S
Stephen • family_with_children • us
10
2026-03-22 • via Nuitee
K
Kate • extended_group • us
8
2026-03-21 • via Nuitee
M
Michael • couple • us
10
A perfect short retreat for a special occasion
Pros:

The overall presentation and smell

2026-03-21 • via Nuitee
C
Carol • family_with_children • us
10
Pros:

The hotel was extremely clean and the staff was very friendly.

2026-03-21 • via Nuitee
K
Kirsten • solo_traveller • dk
10
2026-03-21 • via Nuitee
C
Cari • solo_traveller • us
8
Worth the location to historical area, clean, nice
Pros:

Great location for sightseeing in old city area, clean, free wine happy hour

Cons:

Not a fan of sliding bathroom doors and not all of the front desk staff were very friendly.

2026-03-21 • via Nuitee
I
Ilse • couple • us
9
Very happy- will plan to stay again
Pros:

Clean, comfort, location

2026-03-20 • via Nuitee
A
Anastasiia • couple • us
10
Amazing stay! We mentioned a birthday, and the staff surprised us with a thoughtful gift in the room — such a lovely tou
Pros:

Everything was perfect! The room was clean and beautiful, and the staff were incredibly kind and attentive. We especially loved the thoughtful birthday surprise — such a nice touch!

2026-03-19 • via Nuitee
S
Sasha • couple • us
2
DO NOT STAY at this property.
Pros:

They allowed dogs to stay.

Cons:

Poor customer service by the front desk staff. They were rude, unhelpful and unprofessional. This was especially the case once the evening shift came on.
I had an unresolved billing issue which took two weeks to finally be addressed and resolved. When I tried call to speak with the manager on duty or the GM of the property I was told they were not available for my concerns. It took several emails, complaints to IHG and multiple calls to try to get answers to my concerns. It took two weeks after check out to have my room hold released. I had dispute it twice with my own bank who kept deferring me back to the merchant (Kimpton Monaco) to authorize to release the hold. That never happened. I filed two formal complaints to escalate the issue and once again no response from the management team at the property. As an IHG rewards member, I was beyond frustrated and disappointed with the lack of communication and disregarded to my compliant. Is that how a hotel treats their guests. Kimpton hotels have lost my business for all future accommodations. This simple complaint turned into a major headache for me. The GM did not make any adjustments to my billing issue and downright ignored my concerns for the billing issue and the experience with the front desk staff.

2026-03-19 • via Nuitee
A
Amy • family_with_children • jp
10
2026-03-19 • via Nuitee
V
valentine • solo_traveller • us
10
One of the best hotels in Philadelphia
Pros:

I love the boutique set up

Cons:

Part of the hotels under construction

2026-03-19 • via Nuitee
J
Jane • couple • us
9
Kimpton Hotel Monaco is a beautifully appointed hotel near historical sites
Pros:

Beautifully appointed room, well maintained property overall, location to historical sites

Cons:

Parking was somewhat difficult in the area. Morning coffee service should be extended beyond 9 am.

2026-03-17 • via Nuitee
K
Kevin • couple • us
10
2026-03-17 • via Nuitee
L
Leann • couple • us
10
Luxurious!
Pros:

Swanky and well appointed. Spacious rooms! Enjoyed happy hour meeting other guests.

Cons:

Nothing

2026-03-17 • via Nuitee
K
Kerry • extended_group • us
9
2026-03-15 • via Nuitee