Homewood Suites University City Philadelphia

Hotels
Homewood Suites by Hilton
8.2 (597 reviews)
4109 Walnut Street , Philadelphia , us

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Inconsistent service
Breakfast quality

Categories

Cleanliness
7.41
Cleanliness issues reported, with several maintenance problems and unclean bathrooms.
Service
8.38
Mixed reviews; some staff were friendly but encountered issues with professionalism.
Location
9.42
Consistent positive feedback on the hotel's location, ideal for guests.
Room Quality
7.87
Spacious rooms with a great view, but some maintenance issues reported.
Amenities
7.9
Pool and hot tub were a letdown, yet some amenities like TV were functional.
Value for Money
8.36
Pricing was perceived as high given the issues encountered during the stay.
Food and Beverage
7.91
Breakfast was inconsistent and not up to expectations.
Overall Experience
8.38
A generally pleasant experience despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:22

Property Description

Proximity to University and Attractions
Located just steps away from the University of Pennsylvania's campus and a short drive from the Philadelphia Museum of Art, Homewood Suites University City Philadelphia offers the perfect blend of convenience and culture.

Comfortable and Well-Equipped Rooms
Each room at our hotel features a cozy seating area with a sofa bed, a fully equipped kitchen, and modern amenities including cable TV and free Wi-Fi, providing you with the comforts of home during your stay.

Delicious Dining Options and Shuttle Service
Start your day with a satisfying breakfast and enjoy complimentary dinner on select evenings. Take advantage of our free shuttle service to explore the vibrant University City area, ensuring a seamless and enjoyable experience during your visit.

Book your stay at Homewood Suites University City Philadelphia for a memorable and convenient trip to Philadelphia!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 597 reviews
Cleanliness: 7.41
Service: 8.38
Location: 9.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.38
M
miryam family_with_children il
4
Pros:

Close to what we needed, big room for a family

Cons:

We got a room with non functional toilets, it took a day to fix it which was very uncomfortable.
Also the parking per day is expensive and there is no parking in the area

2026-05-28 via Nuitee
R
Ramses solo_traveller us
3
Pros:

I asked for no smoking room.
When I was sleeping during the night the smell of smoke from another room came to my room it was terrible. I had to cover my head to get asleep.
And in the morning when I walked the hallway the smell of marijuana also was unbearable I had to walk very fast to avoid that unpleasant smell on my nose.
Those two nights was a nightmare for me.
I suggest the hotel have a complete no smoking section aisle

Cons:

No smoking section should be mandatory! I paid to the hotel for me to rest and relax, but I got a nightmare and a headache, stress, and deception. That was the worst experience I ever got in a hotel.8
I hope no one gets that disturbing smoke smell.

2026-05-28 via Nuitee
D
Domokos solo_traveller us
10
2026-05-26 via Nuitee
D
diana family_with_children us
5
nothing special
Cons:

breakfast was pretty sparse at 8 and when asked if things would get refilled or they are just out....Staff was not friendly at all

2026-05-24 via Nuitee
D
Decker solo_traveller us
8
Pros:

Location

Cons:

Cost

2026-05-17 via Nuitee
S
Shrese couple us
2
The place was great comfy clean area but the staffing was shit and I most definitely should have got my deposit back nev
Pros:

I liked the location and the way it looked and was sat up

Cons:

I didn’t like the staffing and the fact I was there for two nights and didn’t receive anything I’d call down for and the fact I cleaned the whole place and left it how it was and didn’t even receive my deposit back should have taken pictures.

2026-05-14 via Nuitee
A
Arthur couple us
10
Pros:

The breakfast was really good however the hot tub was better I will stay there again really soon

2026-05-13 via Nuitee
G
Gloria couple us
8
2026-05-11 via Nuitee
J
Johana family_with_children us
1
Muy mal
Pros:

Muy mal el cuarto tenia olor muy malo y fuerte el sofa casa no lo pude usar porque era el que más apestava mi esposo y tuvimos que dormir en el piso porque mis Hijo’s durmiendo en la casa y pedi más sabanas y solo una sabana grande me dinero

Cons:

Le pedi al personal que me Cambiaran dela abitacion y la respuesta fue que no y les enseñe la fotos como esta el sofa cama no les importo me Que hay solo porque estaba Casada que via viajado 6.30 horas en carretera pero muy mal

2026-05-05 via Nuitee
M
Muriel couple us
8
2026-04-24 via Nuitee
S
Stamatios extended_group gr
8
2026-04-11 via Nuitee
M
Malinka solo_traveller us
6
Pros:

Location.

Cons:

Room was dated with lots of damage to walls and furniture. Temperature control did not really work. Breakfast was not very good; breakfast staff was unfriendly.

2026-04-08 via Nuitee
T
Tie family_with_children us
8
2026-04-02 via Nuitee
J
joyouso65 Family
2
Nope
Pros:

The evening front desk lady was very rude and acted like she would rather be anywhere else, she wouldn’t explain any of the amenities of the hotel and would roll her eyes and sign when you asked. My neighbor also started to play gospel music on the tv, full volume, at 6 in the morning. Safe to say me any my family will never be here again.

2026-03-31 via Tripadvisor
J
Jennifer couple us
9
2026-03-31 via Nuitee
C
Celine couple fr
7
2026-03-24 via Nuitee
A
Anne couple us
10
2026-02-26 via Nuitee
S
Susanne couple us
9
Very clean hotel!
Pros:

The hotel is located on the third floor. The building is very beautiful, and the staff were very kind to us.
The cleanliness of the room really impressed me! Everything was very clean, including the corners of the room and bathroom — places that hotels don’t usually clean properly.
The breakfast was great as well! Excellent location, and you can walk to restaurants, grocery stores, and pharmacies.

Cons:

It was difficult to understand the parking situation. We had to wait for the valet, and it was confusing to figure out how to check in since the lobby is on the third floor.
You also have to pay $45 for parking.

2026-02-24 via Nuitee
O
Oscar family_with_children pe
8
2026-01-19 via Nuitee
J
JEHUDA family_with_children us
2
Besides one Main Manger and location its was awful
Pros:

The location

Cons:

Room was not clean fully
they downgraded me from a bigger room because there other one was not ready and no compassion was given
ordered more pillows but never came
ordered more towel took them over 2 hours to bring up to the room

2026-01-19 via Nuitee