Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality inconsistency

Categories

Cleanliness
7.64
Some comments on cleanliness issues with the rooms.
Service
9.11
Staff was noted as friendly, though some issues with responsiveness were mentioned.
Location
9.15
The location received positive feedback across multiple reviews.
Room Quality
8.1
Varied experiences, with some rooms noted as smaller or having maintenance issues.
Amenities
8.13
Amenities are decent but some reviews mentioned a lack of activities or areas to relax.
Value for Money
8.59
Overall value considered fair, but some perceived the apartments as overpriced.
Food and Beverage
8.64
Breakfast and dining options were praised.
Overall Experience
8.61
Despite some issues, many guests had a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Scenic Location on Flores Island
Hotel Casona de La Isla is a tranquil retreat on Flores Island, offering stunning views of Lake Peten Itza.

Relaxing Outdoor Pool and Hot Tub
Unwind in our outdoor pool or hot tub, perfect for a refreshing dip after a day of exploring the island.

Convenient Amenities and Services
Enjoy 24-hour reception, free Wi-Fi, a bar and restaurant, and air-conditioned rooms with beautiful views. Plus, take advantage of our tour desk, laundry service, and airport shuttle for a hassle-free stay.

Book now to experience the beauty and comfort of Hotel Casona de La Isla on your next getaway.

Important information:

The apartment is in a building in front of the hotel (not within the hotel facilities) but guests can use all the amenities.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1252 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
F
Frank couple ch
8
Ferienhotel in der Altstadt
Pros:

Das Hotel befindet sich am Rande der Altstadt. Es gibt ein Schwimmbad, wodurch es zuweilen recht laut werden kann tagsüber. Der Innenhof ist schön, die Zimmer in Ordnung. Aufgrund der frühen Abreise konnten wir das Frühstück leider nicht geniessen.

2026-05-09 via Nuitee
Y
Yolanda solo_traveller es
8
Pros:

La vistas al lago son increíbles y la piscina es un imprescindible en isla de Flores. La cama era cómoda. Tenía ventilador y aire acondicionado. Ofrecen transporte gratuito al aeropuerto aunque a horarios fijos. Las opciones de desayuno están muy buenas.

Cons:

No había fuente de agua a disposición de los clientes aunque ppr las tardes ponían jugo de sandía súper refrescante. Las almohadas eran muy blandas para mi gusto.

2026-05-07 via Nuitee
B
belinda solo_traveller au
9
Gorgeous outlook, very kind staff and great pool
Pros:

Lovely pool and dining area, great staff. They put up with my bad Spanish and I was able to use the pool and bathroom until my flight late at night

Cons:

My room was a little “pokey” with 2 beds in it

2026-05-07 via Nuitee
M
Marieke couple nl
8
2026-05-07 via Nuitee
N
Nadine solo_traveller ch
10
Pros:

Die Unterkunft ist super schön gelegen und bieten direkten Blick auf den See

2026-05-07 via Nuitee
S
Sergio couple gt
8
cumplio mis espectativas
Pros:

atencion del personal

Cons:

las sillas de las piscinas nada comodas!!
el nivel de la piscina estaba mas bajo de lo normal y eso la deja demasiando bajita

2026-05-04 via Nuitee
B
belinda solo_traveller au
9
Lovely hotel and pool, nice staff
Pros:

Good location, lovely pool and the staff were so kind with my attempts at Spanish and helping me stay on the property until my late flight

Cons:

The room was a little bit hot and pokey but with the AC it was pretty good

2026-05-03 via Nuitee
E
Eunice solo_traveller bz
8
Pros:

The view, the location and the breakfast.

Cons:

If you take a vehicle it's hard to get a parking. The food we had for Dinner was okay but was not what I expected. The breakfast was delicious doh.

2026-05-03 via Nuitee
C
claudia solo_traveller co
9
Muy agradable ❤️🌞
Pros:

Muy bonito. Muchas gracias excelente hotel

2026-05-01 via Nuitee
J
Jorge solo_traveller uy
10
2026-04-30 via Nuitee
C
Charlotte solo_traveller gb
7
Pros:

The hotels in a good central location with a free shuttle service included from the airport! From walking in the reception area I was expecting it to be really nice but the apartment let it down, it was quite dated and didn't feel very clean, the bathroom was very small and not practical at all for the size of apartment you would expect a bigger bathroom! The shower filled up with water straight away and it drained extremely slowly. The pool area smelt of chlorine as soon as you walked up to it and there was hardly any sunbeds to sit on!

The breakfast was okay nothing special it was probably one of the worst included breakfasts during our time in Guatemala. With some improvements this could be a really good hotel

2026-04-30 via Nuitee
C
Claudia solo_traveller gt
8
Pros:

Ubicación

Cons:

No hay desayuno temprano.

2026-04-27 via Nuitee
C
Catherine solo_traveller ca
8
2026-04-25 via Nuitee
C
Claudia couple co
10
feliz estadia en la casona de la isla
Pros:

me gusto todo , en especial la amabilidad y calidez del personal, No tengo palabras para agradecer todo lo que recibimos nos hiceron sentir como en casa, el desayuno delicioso, la piscina, el trato amable y siempre dispuestos a ayudar no dudaria en volver y en recomendarlo mil y mil gracias

2026-04-23 via Nuitee
D
DANIEL SEDAR couple fr
9
Pros:

Tout

Cons:

Rien

2026-04-23 via Nuitee
R
Rupert couple gb
9
Pros:

The hotel is in a great location overlooking the lake and well positioned for sunset drinks on the terrace. We had a big room with three beds and had a very enjoyable stay in Flores. The Hoteles de Petelen seem to have a few properties on the island. Was definitely nice to be able to have a dip in the pool after a sunset tour of Tikal.

2026-04-22 via Nuitee
D
Daisy family_with_children bz
10
2026-04-20 via Nuitee
F
F. couple es
8
2026-04-20 via Nuitee
F
Fernando couple co
10
2026-04-19 via Nuitee
L
Lucila couple co
9
Buen alojamiento
Pros:

Su ubicación

Cons:

Que me ubicaron en un apto y no en el hotel

2026-04-18 via Nuitee