Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality inconsistency

Categories

Cleanliness
7.64
Some comments on cleanliness issues with the rooms.
Service
9.11
Staff was noted as friendly, though some issues with responsiveness were mentioned.
Location
9.15
The location received positive feedback across multiple reviews.
Room Quality
8.1
Varied experiences, with some rooms noted as smaller or having maintenance issues.
Amenities
8.13
Amenities are decent but some reviews mentioned a lack of activities or areas to relax.
Value for Money
8.59
Overall value considered fair, but some perceived the apartments as overpriced.
Food and Beverage
8.64
Breakfast and dining options were praised.
Overall Experience
8.61
Despite some issues, many guests had a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Scenic Location on Flores Island
Hotel Casona de La Isla is a tranquil retreat on Flores Island, offering stunning views of Lake Peten Itza.

Relaxing Outdoor Pool and Hot Tub
Unwind in our outdoor pool or hot tub, perfect for a refreshing dip after a day of exploring the island.

Convenient Amenities and Services
Enjoy 24-hour reception, free Wi-Fi, a bar and restaurant, and air-conditioned rooms with beautiful views. Plus, take advantage of our tour desk, laundry service, and airport shuttle for a hassle-free stay.

Book now to experience the beauty and comfort of Hotel Casona de La Isla on your next getaway.

Important information:

The apartment is in a building in front of the hotel (not within the hotel facilities) but guests can use all the amenities.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1195 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
L
Landar couple se
7
Modernt och fräscht hotell. Be om ett rum beläget mot innergården.
Pros:

Belägen på en fin gata. Hotellet är fräscht och modernt med vacker lobby. Rummet är välstädat. Frukosten är god och generös.

Cons:

Vi fick ett rum belägen mot huvudgatan, det var extremt högljutt och jag fick använda öronproppar på natten. Be om ett rum på innergården. Poolen är inte uppvärmd och därav inte möjligt att bada under kallare månader.

2026-02-13 via Nuitee
S
Sergio family_with_children cl
10
2026-02-12 via Nuitee
F
Felipe extended_group cl
10
Muy buena estancia en el hotel, la piscina y jacuzzi increibles.
Pros:

Nos gusto la piscina y la habitación.

Cons:

todo nos gusto.

2026-02-10 via Nuitee
E
Emma solo_traveller us
9
2026-02-10 via Nuitee
S
Sheila couple bz
10
2026-02-08 via Nuitee
D
Deniz couple at
10
2026-02-08 via Nuitee
E
Eva couple be
6
Ok
Pros:

De locatie

Cons:

Het appartement was niet gezellig, ook best rumoerig.

2026-01-31 via Nuitee
S
Siobhan couple gb
5
Would expect better for the price
Pros:

Offered free breakfast and the view of the lake and pool were nice. Easy to book Tikal tour through reception.

Cons:

Room was clean but very rundown and had ants. Needs a refurb for the price of the accommodation.

Very noisy with loud music at night outside of the property until 1-2am on all three nights we stayed so it was very hard to sleep.

No elevator if you have heavy bags and no one helped.

We were told by reception and via WhatsApp that breakfast was on until 10am, however the staff had a problem when we came down at 9:45am to eat.

2026-01-31 via Nuitee
B
Barbara extended_group es
8
2026-01-28 via Nuitee
L
Leslie family_with_children gt
7
Pros:

Acogedor y habitación amplia

Cons:

El olor fuerte de las tuberías al entrar al baño

2026-01-28 via Nuitee
S
Sonja couple nl
6
2026-01-25 via Nuitee
M
Marie-Pierre couple fr
9
Très bien
Pros:

L’appartement est fonctionnel, et très propre , la salle de bain spacieuse , lits très confortables , bon petit déjeuner,emplacement très bien situé ,l’hôtel est très agréable face au lac , avec plusieurs terrasses

Cons:

Il manque des fenêtres dans l’appartement ,on se entend peu enfermés…

2026-01-24 via Nuitee
T
Tamir family_with_children us
9
Pros:

Location

2026-01-23 via Nuitee
F
Fiona couple de
8
Great stay in Flores
Pros:

Great place, amazing location to view the sunset, possible to swim in the lake right from the property, great breakfast, friendly staff

Cons:

Quite busy and music from cafe / bar of the place and around are quite loud

2026-01-22 via Nuitee
F
Fernando extended_group gt
8
Excelente estancia corta para tener una base en Flores y salir a explorar Petén.
Pros:

La ubicación, el desayuno y la piscina dan un plus.

Cons:

Nos alojamos en un apartamento tipo estudio que está frente al hotel, lo cual no sabíamos hasta llegar allá, por lo que quedamos separados del resto de la familia.

2026-01-21 via Nuitee
Y
Yani couple uy
8
Buena atención y ubicación!
Pros:

Buena atención. Tienen transporte incluido ida y vuelta desde el aeropuerto.

Cons:

Algunas instalaciones un poco incomodas y no tan bien mantenidas.

2026-01-21 via Nuitee
J
Jullian couple bz
10
If i could visit flores everytime i would choose here alway. Nothing beats this place,great place and amazing people.
Pros:

its in a nice location not to far from any convince store, not far from reaturants or café's. it was a "wow" when we got inside the room, everything was clean and attention to details was amazing.

Cons:

there is nothing during my trip that i found disliking for that establishment.

2026-01-19 via Nuitee
M
Mario extended_group gt
8
Cons:

Tuvimos que comprar más papel higiénico porque no nos pusieron al limpiar la habitación

2026-01-19 via Nuitee
M
Martina extended_group it
10
Ottima posizione proprio nel centro dell’isola che si affacciò sul Lago
Pros:

Posizione

Cons:

Nulla

2026-01-19 via Nuitee
B
Brianne family_with_children us
10
2026-01-19 via Nuitee