Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality inconsistency

Categories

Cleanliness
7.64
Some comments on cleanliness issues with the rooms.
Service
9.11
Staff was noted as friendly, though some issues with responsiveness were mentioned.
Location
9.15
The location received positive feedback across multiple reviews.
Room Quality
8.1
Varied experiences, with some rooms noted as smaller or having maintenance issues.
Amenities
8.13
Amenities are decent but some reviews mentioned a lack of activities or areas to relax.
Value for Money
8.59
Overall value considered fair, but some perceived the apartments as overpriced.
Food and Beverage
8.64
Breakfast and dining options were praised.
Overall Experience
8.61
Despite some issues, many guests had a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:22

Property Description

Scenic Location on Flores Island
Hotel Casona de La Isla is a tranquil retreat on Flores Island, offering stunning views of Lake Peten Itza.

Relaxing Outdoor Pool and Hot Tub
Unwind in our outdoor pool or hot tub, perfect for a refreshing dip after a day of exploring the island.

Convenient Amenities and Services
Enjoy 24-hour reception, free Wi-Fi, a bar and restaurant, and air-conditioned rooms with beautiful views. Plus, take advantage of our tour desk, laundry service, and airport shuttle for a hassle-free stay.

Book now to experience the beauty and comfort of Hotel Casona de La Isla on your next getaway.

Important information:

The apartment is in a building in front of the hotel (not within the hotel facilities) but guests can use all the amenities.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRS

Location

Guest Reviews

8.5
Based on 1310 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
N
Nadina solo_traveller hn
10
2026-09-12 via Nuitee
O
Omar family_with_children gt
8
Muy bien
Pros:

la vista del hotel desde el comedor

Cons:

la habitacion no tenia vista al lago

2026-09-10 via Nuitee
L
Lea Carina couple gb
2
Cons:

The electricity was not working in the first half of our room and was never fixed during the whole stay so we had to use our phones lamps. AC did not work either while it was 35 degrees outside.

The room was directly at the road not inside the hotel and only had a thin wooden door which didn’t not make me feel safe and let through a lot of noice.

Airport shuttle never arrived after over 30 minutes of waiting and us reminded them 3 times, we had to take a taxi and we almost missed our flight! They literally did not care.

Staff doesnt speak English at all.

Avoid this place.

2026-09-08 via Nuitee
D
DIANA solo_traveller co
10
Excelente
Pros:

Comida, atención del personal aseo, limpieza

Cons:

Que la habitación era afuera del hotel

2026-09-05 via Nuitee
D
david solo_traveller es
9
2026-09-05 via Nuitee
E
Egon extended_group nl
9
Pros:

Nice spacious
room

2026-09-05 via Nuitee
E
Erika family_with_children fr
7
Hotel mainstream bien ubicado para ver la puesta de sol
Pros:

La ubicación de lado oeste, para la puesta de sol. En primera línea de lago.

Cons:

Mi marido pidió ayuda para subir las maletas, y él entendió que la respuesta no fue positiva. Son 5 pisos sin ascensor. Nuestra hija estaba enferma y pues estábamos tensos. Nuestra habitación tenían ventanas pero daba hacia el pasillo así que no había luz natural. El restaurante no era muy bueno. El precio fue uno de los más caros pagados en Guatemala, además de que en booking agregan las taxes después hay que fijarse muy bien a la hora de reservar.

2026-09-02 via Nuitee
K
Krysten extended_group us
10
Pros:

Pool is awesome! Literally right off the boat dock. Food is delicious. Just veryyyyy slow service. Comfy beds, nice rooms. Great showers! AC in rooms is always a plus.

2026-08-31 via Nuitee
M
Marta couple es
8
Pros:

Estuvimos en el apartamento que era muy espacioso y limpio. La cama era muy cómoda.

Cons:

Lo único a criticar es que el apartamento está al lado de una discoteca y la música se escucha bastante aunque termina a las 1 am.

2026-08-31 via Nuitee
S
Sofía Alejandra solo_traveller gt
10
La belleza de Isla de Flores
Pros:

Realmente me encantó todo, desde la ubicación hasta el más mínimo detalle, algo que aprecio mucho y me encanto fue el servicio del personal todos son muy amables y agradables hicieron que mi estancia se sintiera amena. Por otro lado me encantó el tour que nos dio un guía del hotel por la tarde en la isla ya que a parte que pude ver un atardecer precioso aprendí un poco de la historia de la isla de flores.

Así que les recomiendo mucho el hotel, es un lugar precioso para irse a relajar y desconectarse de la rutina.

Como última cosa se que este espacio es del hotel pero con su permiso quisiera recomendarles a un lanchero, se llama Francisco en su lancha tiene una banderita pirata para que lo ubiquen, es una excelente persona y tiene un paciencia increíble el me llevo a varios lugares y realmente lo recomiendo demasiado espero lo puedan apoyar. No se van a arrepentir.

2026-08-29 via Nuitee
S
Sergio solo_traveller es
9
2026-08-26 via Nuitee
V
Veronika couple de
9
Great stay in Flores
Pros:

Great location and very attentive staff. We were offered lunch boxes instead of attending breakfast, which was nice since we had tours booked early in the mornings.
The room was clean, with AC, lots of space.
Relaxing in the pool was wonderful after the Tikal tour.

Cons:

Pool area was lacking some more chairs. We stayed in the apartment and the walls are quite thin - we could hear the neighbours and their “nightly activities” clearly.

2026-08-24 via Nuitee
A
aguila bascur solo_traveller cl
4
Ambiente ruidoso
Pros:

El restaurant y el bar de exterior tienen buen servicio y linda vista

Cons:

La habitación ra súper bulliciosa ya que en los alrededores había mucha música hasta las 5 de la mañana. Se traspasa el olor de humo de cigarrillo, súper incómodo, fue imposible dormir en paz. El baño era muy estrecho y tenía pocos amenities.

2026-08-23 via Nuitee
A
Ariane Sarmiento family_with_children ph
10
Great hotel in Isla de la Flores
Pros:

This hotel is really nice and beautiful. They have good breakfast as well. Amazing place to stay. The location is really nice as well.

Cons:

The pool was a bit dirty when we stay there.

2026-08-18 via Nuitee
K
karo_lyna solo_traveller co
8
2026-08-17 via Nuitee
H
Héctor Vinicio couple gt
8
2026-08-15 via Nuitee
I
Inès couple fr
8
Pros:

Super emplacement, très belle vue, piscine est un plus

Cons:

Rapport qualité/prix moyen, plus cher que la qualité de la prestation, l’hôtel est correct mais pas exceptionnel

2026-08-14 via Nuitee
J
Javier solo_traveller es
10
2026-08-13 via Nuitee
A
Andres family_with_children be
10
Een aanrader als koppel
Pros:

Super romantisch hotel , met super vriendelijk personeel. Toen we doorgingen en in het andere hotel op de airport shuttle aan het wachten waren hebben ze zelf de vergeten spullen nog naar ons gebracht.

Cons:

Alles was goed

2026-08-12 via Nuitee
T
Thomas extended_group de
9
Sehr angenehmer
Pros:

Ja, gutes Frühstück

2026-08-08 via Nuitee