Spark by Hilton Amarillo Western Plaza

Hotels
Hilton Worldwide
7.8 (90 reviews)
12 Western Plaza Dr, Amarillo, Texas, 79109 , Amarillo , US

Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Wheelchair accessible
Elevator
Fitness facilities
Gift shops or newsstand
Free breakfast
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean common areas
Cons:
Room issues
No AC problems
High pet fees

Categories

Cleanliness
7.03
Several reviewers found the hotel clean, but issues with specific rooms decreased the overall sentiment.
Service
8.5
Staff received positive mentions for being friendly and accommodating, despite some service issues.
Location
8.04
Good access to nearby restaurants, making it convenient for travelers.
Room Quality
7.19
While generally comfortable, there were complaints about room issues that affected the experience.
Amenities
7.82
Facilities like the pool and hot tub were well-received, adding value to the stay.
Value for Money
7.98
Overall affordable with reasonable prices relative to the quality offered.
Food and Beverage
8.03
Variety of nearby dining options adds to the positive experience.
Overall Experience
7.8
Mixed reviews with positive aspects but notable issues that impacted comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:06

Property Description

Indulge in Relaxation
Unwind in our indoor pool and fitness center during your stay.

Convenient Amenities
Enjoy complimentary Wi-Fi, buffet breakfast, and free self parking.

Explore Nearby Attractions
Venture to The Galleries at Sunset Center and other local hotspots within a short distance.

Make your reservation at Comfort Suites Amarillo for a perfect blend of comfort and convenience during your stay!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 90 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.04
Room Quality: 7.19
Amenities: 7.82
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
M
Monica
10
Pros:

This was an excellent choice for our adult and kid free weekend. The atmosphere was great and you felt welcome from the moment you stepped in. The rooms were spacious and well maintained. The beds were comfortable allowing for an incredible night's rest. I will be staying here again on my visits to Amarillo. Even though, this trip I didn't have my children with me, I would bring them with me and not feel awkward bringing them. Thanks for an incredible stay.

2025-10-12 via Nuitee
L
Lois family
10
Pros:

Room was good size with sitting area.

2025-10-12 via Nuitee
M
Marion
10
Pros:

spacious room, very nice

2025-10-11 via Nuitee
D
Debbie
10
Pros:

Plenty of parking, very clean room and front desk person was helpful and friendly. Would definitely stay here again.

2025-10-10 via Nuitee
E
Esmeralda
8
Pros:

Very safe

2025-10-08 via Nuitee
R
Rhonda partner
8
Pros:

The hotel is clean and we slept really well. Breakfast was sorta a let down I was hoping for pancakes or waffles but definitely made do with the yogurt and bagel.

2025-10-06 via Nuitee
M
Michael partner
10
Pros:

This hotel is a great value! Its clean and the rooms
are large. The check in staff were very accommodating.

2025-10-05 via Nuitee
M
Matthew
10
Pros:

Nice hotel and very friendly employees

2025-10-04 via Nuitee
S
Stephen
6
Pros:

Room was spacious and clean but did not contain a coffee maker in the room. This forced guest to dress and go down to breakfast area to obtain two coffees to bring back to room using the elevator buttons and room keys. Awkward first thing in the morning.

2025-10-02 via Nuitee
E
Eliezer
10
Pros:

The room was really clean, there’s a lot of space, stores nearby.

2025-09-30 via Nuitee
V
Veronica
10
Pros:

It was a wonderful stay. No issues at all. And price was very reasonable. I missed the waffle maker we usually get with other hotel breakfasts but can have it all right! Lol. Will book again.

2025-09-29 via Nuitee
J
Janice
10
Best Ever!
Pros:

Our stay was exceptional. Beds were comfortable and the room and accommodations were exemplary.

2025-09-26 via Nuitee
B
Beverly
10
Pros:

Everything was wonderful

2025-09-25 via Nuitee
M
Michal
6
Cross country travel
Pros:

The hotel was overall adequate. The check in and lobby are clean and spacious.

My daughter and I were placed in a ADA room which we did not request. A very large room, but not really ready for guests.

The shower head was cracked and water sprayed out everywhere. The tub plumbing was loose in the wall.
Repairs in the bath room were not complete.

When I questioned the desk clerk about us in this 3rd floor ADA room, her comment was you have a dog (19lbs) and it is close to the elevator. In addition, other hotel pet fee for this size dog was $25. Here it is $50.
Also we had no drinking cups.

The new look is great...need attention to room details

2025-09-24 via Nuitee
B
Beverly
10
Pros:

Absolute pleasure to be in a hotel where the entire staff CARES!

2025-09-24 via Nuitee
S
SUSIE
2
Pros:

I didn’t get a chance to stay here as they wouldn’t move my date up 1 day and said that Expedia was the one that needed to handle. Hilton said there was nothing they could do since I booked thru Expedia and that Expedia gets the non-refundable $$$. I call bs.

2025-09-19 via Nuitee
C
Crystal family
10
Pros:

Gorgeous, clean hotel!

2025-09-18 via Nuitee
T
Tina
10
Pros:

There’s a good selection of restaurants options within walking distance

2025-09-15 via Nuitee
T
Tina
10
Pros:

Nice staff. Comfortable beds.

2025-09-13 via Nuitee
C
Catherine family
8
Pros:

This was our second stay. Like last time, the room was very clean and then furnishings were all newer. Staff is very nice, particularly the woman who works in the evenings.

2025-09-12 via Nuitee