Holiday Inn London - Luton Airport by IHG

Very good experience. Jess checked in me and was very kind and beautiful. She will be very good in the hotel. Breakfast was good also and the staff their work hard.

We stayed overnight ahead of holiday - super stay. Les looked after us wonderfully for dinner; we had a blast doing the hotel’s family quiz - a nice change from games on screens. Won chocolate. Hotel room was just what we needed. Cookies on arrival - perfect

As we spent most of our time in the bedroom, my rating is based on this. The mattress in our room was awful and well past its sell by date. You will roll into the middle of the bed. Our room was number 10 on the ground floor. The bathroom needs serious upgrade. Silicone seals was done by a person in blindfolds. Duck tape on the shower handle and just a bad finish.
Staff were pleasant, and the dining room was comfortable and a good breakfast.

Barely slept. Tiny double bed. Sandbag like pillows. Also, they want £18 for a pizza from the restaurant. Stay somewhere nicer if you want a better start to your holiday.

10 minutes walk from the airport terminal, well convenient for early morning flights.

Still and sparkling water offered in the room along with a Cadbury chocolate bar as a welcome treat that was much appreciated 👍🏻

Bathrobes and slippers are also available in the room, which was a big plus!

The breakfast buffet has a great variety, and the staff is very friendly and efficient!

The double bed was quite small in size. Very compact bed for two people. Felt like a large twin bed rather than a double bed.

It would be good to have a variety of tea offerings in the room, i.e., Peppermint and Decaf tea, rather than only English breakfast tea.

Dated rooms, but a good option for a budget hotel within walking distance from the airport.

This is a nice hotel, but we were disappointed by the size of the bed. We were in an executive room, but the bed was more like a large single bed, so not the best for two people.
Although the room was generally clean, there were white stains on one end of the sofa cushion. Not the best look!!! It was also clear that the room had not been thoroughly hoovered. A smashed Malteser, under the sofa, was proof of that.

The overall surroundings of the hotel are good. The restaurant and the food are good. We were served by Maria, who was professional, knowledgable a pleasure to deal with.

Very good
Clean
Near terminal
Bus service to terminal
Good restaurant

Stayed 1 night. The room was large, clean and had everything I needed. The heating worked (which is unusual for hotel rooms). Evening meal was superb, one of the tastiest curry's I've had. All staff were great and breakfast was lovely, with 'proper' coffee in a coffee pot (not seen before in an IHG hotel). Bed was too hard but may suit other guests. Large car park on site. I would definitely stay here again.

I specifically booked this hotel because it advertised that breakfast was available from 3am, and we had a 4.30am flight to catch. All I really wanted at that ungodly hour was a cup of coffee.

When I saw a coffee machine with a Nescafe logo on it my heart sank. Instant coffee in 2025? Come on!

To add insult to injury, when I headed for the orange juice instead, it turned out to be orange squash. Reminded me of kids' parties, which wasn't what I needed at 4 in the morning.

This was really my best experience with a Holiday Inn yet. And the moment we entered, it was already great. I went there with my mom and dad along with my 2 siblings. Staff were smiling, and greeted us. They had also given us a mystery box to find a toy inside. It was clean, and the smell felt like they used a diffuser. Inside the room, it was kind of small, reminding me of Holiday Inn Express rooms. It wasn't really spacious, because the interconnecting room door collided with the wardrobe sometimes. But that did not mean the room was any less than what we needed, it was clean, warm and cosy. Unfortunately, this hotel did not offer runway view rooms (i love planes and probably the hotel doesn't face towards the runway), although the lobby can give some plane views. At dinner and breakfast, it wasn't really noisy, the food was great and kid-friendly. For people going to Luton Airport on holiday, there is a PID (Passenger Information Display) for buses to LLA and a departures and arrivals board.

Other than that, the atmosphere was great, and we hope to stay with Holiday Inn Luton Airport again soon.

Great location for early morning flights.
Excellent staff, room was great, shower etc - comfortable bed.

Lounge has a bar!

Early morning coffee & croissants for early morning travellers

15 minute walk to the terminal - bus stop outside the hotel (only if the driver’s decide to stop!)

Hotel is Highly Recommended

Dainna and Lara were outstanding hosts! Providing a great service in the bar and all facilities around the hotel. Extremely friendly and always smiling I wish more people were like these two, it would make everyone’s stay a lot more welcoming.

Dainna and Lara were excellent hosts
And made us feel right at home while we were staying at the hotel.

100% recommend
And the rooms were lovely

Great overnight stop if you have an early flight out of Luton.
Even a bus stop £1.90 right outside to take you to the airport terminal from door. Reception even has a digital display of when the next bus is so you could stay in the warm and walk outside with 1 minute before it picks up
Otherwise it would be a short 15 minute walk

Everything was good

Very friendly staff and large well appointed executive room upgrade. Bed comfortable and bathroom good. Rooms was quiet. Restaurant is the new modern design but everybody was freezing as aircon too low. Also need to book which was strange as not that busy. Food menu okay but the food was poor, unfortunately not lots of choices nearby. 10-15 minute walk to airport and 20-25 minute walkway from train station

Great place to stay within walking distance of the airport. Ideal as I arrived late at night

Staff were so helpful and nice. Would stay again because of them but breakfast was okay.

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Perfect stay for Luton Airport.