Hôtel Spa Excelsior

Hotels
Independent
7.8 (152 reviews)
3655, boul. de Sainte-Adele, Sainte-Adele, Quebec, J8B 2N8 , Sainte-Adele , CA

Facilities

Meeting rooms
Full-service spa
Free WiFi
Terrace
Wheelchair accessible
Outdoor pool - seasonal
Breakfast available (surcharge)
Front desk (limited hours)
Full-service spa
Meeting rooms
See all facilities

Review Highlights

Pros:
Clean facilities
Good location
Comfortable beds
Friendly staff
Cons:
Inconsistent service
Some cleanliness issues
Dated decor

Categories

Cleanliness
7.34
Some reviews mentioned cleanliness issues, such as ants and dated property.
Service
7.81
Mixed reviews, with complaints about reception service but overall pleasant staff.
Location
8.16
The location is convenient for family visits, close to amusement parks.
Room Quality
7.51
Dimensions were good but some rooms had dated furnishings and carpets.
Amenities
8.03
Amenities received positive feedback, particularly the pools and spa.
Value for Money
7.99
Generally viewed as good value, especially for family stays.
Food and Beverage
7.55
Restaurant quality appreciated, but specific preferences noted.
Overall Experience
8.01
Guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:16

Property Description

Indulge in the ultimate retreat at Hôtel Spa Excelsior, where relaxation meets adventure in the heart of Sainte-Adele.

Spa Treatments
Pamper yourself with rejuvenating massages and body treatments at our tranquil spa, designed to revitalize your mind and body.

Dining & Drinks
Savor delectable meals at Amadeus, our on-site restaurant, and unwind with drinks at the bar/lounge, creating the perfect end to your day.

Recreational Facilities
Enjoy year-round recreation with our indoor pool and a seasonal outdoor pool, ensuring a refreshing escape no matter the season.

Embark on a luxurious getaway and immerse yourself in comfort, convenience, and serene surroundings at Hôtel Spa Excelsior – book your stay today!

Important information:

  • The seasonal pool will be open from May 20 to October 14.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.8
Based on 152 reviews
Cleanliness: 7.34
Service: 7.81
Location: 8.16
Room Quality: 7.51
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.55
Overall Experience: 8.01
A
Antoine
8
Pros:

Very nice place the Spa was amazing

2025-10-09 via Nuitee
J
Julie
10
4 étoiles sur 5
Pros:

Séjour très agréable dans l'ensemble, la chambre était superbe et très propre.
Le faux foyer dans la chambre n'était pas fonctionnel et dans la soirée nous avons constaté la présence de petites fourmis sur le bureau principal, ce qui nous a assez déplu au final.
Le sayna extérieur n'était pas fonctionnel non plus.
Sinon, très bel hotel dans l'ensemble.

2025-09-27 via Nuitee
J
Josianne
10
Pros:

Je suis allée plusieurs fois et c'est la première fois où jai un aussi mauvais service de la réceptionniste! Super bête, abrupte et sur la defensive.

2025-09-25 via Nuitee
B
Bedros partner
8
Pros:

In general the cleanless is good and prices not high

2025-09-08 via Nuitee
D
David partner
8
Pros:

Property is dated but clean and well maintained. This hotel probably looked chic and upscale 30 years ago. A god choice for a night or two in beautiful St Adele area.

2025-09-04 via Nuitee
V
Verified traveler
10
Pros:

Was really good!
But if you want something relax , just to let you know that there's a lot of families.
So yesterday at my supper 🍽 time it was terrible with the noise and the parents that didn't stop to talk loud with them .
I love kids , i work with kids but in a restaurant that you pay expensive or not , you must have your quality time

2025-09-01 via Nuitee
S
Sylvie
10
Pros:

Great price and super nice front desk people. Great amenities with inside and outside pool. My go to hotel when visiting family

2025-08-31 via Nuitee
R
Raymond partner
8
Pros:

The hotel is quiet and comfortable. Pool, hot tubs and sauna are appreciated. The in house restaurant is excellent and affordable.

2025-08-27 via Nuitee
M
Mildred partner
10
Pros:

Excellent

2025-08-25 via Nuitee
C
Connie
8
Potentiel est la mais ils font rien
Pros:

L’hotel a beaucoup de potentiel mais besoin de renovation…. Pour ceux qui veut aller a Alice au pays des merveilles.. 2 min a pied!

Malheureusement… je voyais massage pour enfants mais c’etait pas disponible finalement

2025-08-18 via Nuitee
G
Grant
6
Accessibility
Pros:

Nice hotel - should have did a bit more homework - after I booked I saw that I could have claimed a 10% bonus - CA 10 .- probably a gift from government for holidaying in Canada - Did virtual agent right after it was booked and eventhough hadn’t paid fully for trip yet - was denied - also I have one total knee replacement and am on a waiting list to have the other one done- who would think that a highly rated hotel would have no elevator- only had to deal with 3 flights of stairs-hotel had no vacancies on main floor- guess I should have stayed home

2025-08-18 via Nuitee
I
Inesa
8
Pros:

Quiet

2025-08-17 via Nuitee
J
Jayde
6
Pros:

We enjoyed our stay, wish the spa was better

2025-08-16 via Nuitee
S
Serge partner
6
Pros:

Piscine extérieure à besoin d’être peinte.Et je n’aime pas trop les chambres avec des tapis.
Lit très confortable et propre.

2025-08-15 via Nuitee
J
Johanne family
8
Pros:

The beds and pillows were very comfortable. The renovated and clean bathroom made up for some areas in the room which needed a good wipe down such as patio doors and door frames. The spa in the hotel was a beautiful surprise with incredible service. Staff at the hotel very pleasant.

2025-08-14 via Nuitee
H
Helene
10
Pros:

Everything was amazing.

2025-08-11 via Nuitee
J
Johanne family_with_children
8
Pros:

Good hôtel to stay when visiting the amusement parks in the area. Two pools, fun for kids, good family place. Comfortable rooms but the hotel and facilities could use a refresh.

2025-08-10 via Nuitee
A
André
6
Pros:

Endroit propre mais besoin de rénovation. Lit désuet.

2025-07-29 via Nuitee
K
kenneth family_with_children
10
Pros:

The pool areas were awesome. The hot tubs were great!

2025-07-27 via Nuitee
S
Sivanathan
10
Pros:

Very good

2025-07-25 via Nuitee