Prima Hotel Melaka

Hotels
7 (649 reviews)
Jalan Kee Ann , Melaka , my

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited food options
Noise disturbances

Categories

Cleanliness
5.96
Multiple comments noted cleanliness issues, particularly with bathroom facilities.
Service
7.93
Generally friendly staff, although one negative comment about staff attitude.
Location
8.47
Excellent location near city center, considered a strong pro.
Room Quality
6.92
Rooms were generally spacious but had some issues like noise and maintenance.
Amenities
6.45
Basic amenities were adequate, but issues with air conditioning and lift service reported.
Value for Money
7.41
Overall value is decent given the pricing, with many guests satisfied with what they received.
Food and Beverage
5.96
Limited food choices mentioned, with some guests expressing dissatisfaction.
Overall Experience
6.93
Overall experience is considered satisfactory, with mixed feedback on different aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:33

Property Description

Convenient Location
Comfortable Rooms
Modern Amenities

Book your stay at Prima Hotel Melaka now to experience comfort and convenience at its best!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that renovations are currently taking place between 08:30 to 17:00 daily until further notice. Guests may experience light disturbances.
All bookings are subjected to a MYR 4 Heritage Tax per room per day.
Non-guaranteed bookings will be auto-canceled at 6.00pm on arrival day.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 649 reviews
Cleanliness: 5.96
Service: 7.93
Location: 8.47
Room Quality: 6.92
Amenities: 6.45
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 6.93
S
Sedik • family_with_children • my
9
2026-05-02 • via Nuitee
N
Nurshahima • solo_traveller • my
9
2026-04-28 • via Nuitee
R
Rahim • family_with_children • my
8
Pros:

Semua nya ok.. bayaran pun ok sesuai dengan kehendak

Cons:

Tiada

2026-04-27 • via Nuitee
S
Siadha • solo_traveller • my
7
2026-04-23 • via Nuitee
A
Adam • solo_traveller • my
8
2026-04-23 • via Nuitee
M
Muhammad Ikhwan • family_with_children • my
8
2026-04-21 • via Nuitee
M
muhammad syahril • solo_traveller • my
7
Pros:

Senang dekat dengan Jonker walk

Cons:

Sistem air die... Kadang slow kadang laju...
Macam air kena CATU

2026-04-21 • via Nuitee
R
Rapidah • family_with_children • my
8
2026-04-19 • via Nuitee
A
Andika • solo_traveller • my
9
Pros:

Ok good

2026-04-16 • via Nuitee
T
Teh • couple • my
4
The room is acceptable only if you don’t mind sleeping in a hot environment.
Pros:

The location was very convenient for our trip since we were driving throughout. It only took about 10 minutes to reach Jonker Street and McQuek’s Satay Celup, and around 15 minutes to get to Encore Melaka and Klebang Coconut Shake, which made getting around very easy. The availability of free on-site parking was also a big plus for convenience.

Cons:

The air conditioning was a major issue. The weather was already very hot, and the air conditioner seemed very old and not functioning properly. Even when set to 16°C, the room remained uncomfortably warm—so much so that the corridor outside felt cooler than the room itself. It was extremely hot and uncomfortable. The shower was also problematic, as the water pressure kept fluctuating between strong and weak on its own, making it quite frustrating to use. In the end, we were so disappointed with the room’s facilities and comfort that we decided not to stay the night and drove back to KL at midnight just to get a proper rest.

2026-04-15 • via Nuitee
A
Alfian • couple • my
7
2026-04-15 • via Nuitee
Z
Zahiruddin • family_with_children • my
10
2026-04-08 • via Nuitee
T
Timothy Lambarth • couple • my
6
Pleasant stay
Pros:

Quiet, and helpful staff and a free Coway water dispenser

Cons:

Breakfast is a bit dull

2026-04-04 • via Nuitee
P
puan noor diana • family_with_children • my
10
Pros:

Semua suka

Cons:

Baik

2026-04-01 • via Nuitee
A
alyaa • family_with_children • my
9
2026-03-29 • via Nuitee
R
Ridzuan Mohd amin • family_with_children • my
9
Great location, worth for money.
Pros:

Last minute booking via booking.com at the hotel. The staff at reception was very helpful mr Kumar. Efficient and helpful. Explain and brief us accordingly. Im very happy with the staff at the reception. Friendly and helpful.

Cons:

Breakfast service during festive season not really good. Not really organize. Coffee and the not really hot. Selection breakfast not many choices and my children only can having cereal and bread. Hope hotel can improve on this .

2026-03-28 • via Nuitee
F
Fatiha • couple • my
8
2026-03-28 • via Nuitee
S
Sabri • family_with_children • my
8
2026-03-27 • via Nuitee
S
Saugata • family_with_children • my
5
2026-03-27 • via Nuitee
S
sayang • solo_traveller • my
10
2026-03-26 • via Nuitee