The Paragon Hotel Mexico Santa Fe By Accor

Hotels
•
Accor
8.8 (243 reviews)
Juan Salvador Agraz, 97 , Mexico City , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Clean rooms
Cons:
Old TVs
Food quality issues
Mold in bathroom

Categories

Cleanliness
8.34
There were mentions of mold in the bathroom, indicating a need for better maintenance.
Service
9.31
Great service mentioned multiple times, staff was friendly and efficient.
Location
9.35
Location was highlighted positively for its convenience and adaptability.
Room Quality
8.8
Rooms were clean and spacious, but some guests found the bathrooms small.
Amenities
8.83
Some amenities were outdated, such as non-smart TVs.
Value for Money
8.79
Overall decent value aligned with the target overall rating for this hotel class.
Food and Beverage
7.84
Food quality was disappointing compared to other options in the area.
Overall Experience
9.11
Overall it was a great stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:16

Property Description

Luxurious Accommodation with Stunning Views
Experience elegance and comfort at The Paragon Hotel Mexico City Santa Fe by Accor. Each room offers contemporary decor and breathtaking views of Mexico City Valley. Enjoy modern amenities like flat-screen cable TV, iPod dock, and a minibar.

Convenient Facilities for a Relaxing Stay
Unwind at our gym and sauna or dine at the on-site restaurant with panoramic city views. Explore the boutique, wine store, and art gallery for a unique shopping experience.

Ideal Location for Business and Leisure
Located in the bustling Santa Fe business district, our hotel is a short drive from downtown and Desierto de los Leones National Park. Whether you're here for work or leisure, The Paragon Hotel offers the perfect blend of convenience and luxury.

Book your stay now at The Paragon Hotel Mexico City Santa Fe by Accor for an unforgettable experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 6 per day.

Location

Guest Reviews

8.8
Based on 243 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 9.11
M
Mariola • couple • mx
10
2026-01-21 • via Nuitee
R
Rodrigo • family_with_children • mx
10
2026-01-20 • via Nuitee
R
Rodrigo • solo_traveller • mx
10
2026-01-13 • via Nuitee
C
CHAO • family_with_children • cn
10
2025-12-30 • via Nuitee
M
Miguel Josue • family_with_children • mx
10
Excelente vista y estancia
Pros:

Siempre fueron muy amables, y eso que hay hoteles que cuestan lo mismo y no siempre te tratan bien

Cons:

Nada

2025-12-25 • via Nuitee
H
Hugo • family_with_children • mx
8
2025-12-24 • via Nuitee
L
Lucero • family_with_children • mx
10
2025-12-21 • via Nuitee
L
Lydia • solo_traveller • nl
10
Excelente lugar para hospedarse en Santa Fe
Pros:

La ubicación, el tamaño de la habitación, la cama, el personal y el desayuno. Ah y la vista desde la habitación es espectacular!

Cons:

La limpieza de la ducha podría mejorar.

2025-12-20 • via Nuitee
Z
Zabal • couple • mx
8
Confortable
Pros:

La habitación.

Cons:

Check in una hora después.

2025-12-18 • via Nuitee
M
Maria Claudia • family_with_children • co
10
Excelente !!!
Pros:

Muy linda la habitación , muy limpia

Cons:

No hay parqueadero gratis y la oferta gastronómica del desayuno es muy limitada.

2025-12-18 • via Nuitee
E
Edder • solo_traveller • lu
9
2025-12-14 • via Nuitee
C
Claudia • family_with_children • co
8
2025-12-09 • via Nuitee
M
Mihye • couple • mx
8
Pros:

Todo estuvo muy bien, excepto que había algo de moho en el baño.

2025-11-30 • via Nuitee
L
Lorena • family_with_children • mx
10
2025-11-29 • via Nuitee
G
García • family_with_children • mx
10
2025-11-24 • via Nuitee
F
Francisco • solo_traveller • mx
9
Great stay
Pros:

Location, facilities, view

2025-11-13 • via Nuitee
Y
YULONG • solo_traveller • cn
10
2025-11-04 • via Nuitee
M
Miguel • solo_traveller • es
9
2025-10-21 • via Nuitee
K
Katia Alicia • couple • mx
8
Cons:

Las televisiones no son smart TV y la tele abierta no se ve bien, son muy viejas

2025-10-14 • via Nuitee
A
Anahi
6
Pros:

Xxx

2025-10-13 • via Nuitee