Peermont Metcourt Inn at The Grand Palm Resort

Hotels
Peermont
7.2 (134 reviews)
Bonnington Farm Molepolole Road, Gaborone, 1000 , Gaborone , BW

Facilities

Free breakfast
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Casino
Designated smoking area
See all facilities

Review Highlights

Pros:
Dusty room
Comfortable bed
Affordable rate
Nice area
Cons:
Rude staff
Booking issues
Limited amenities

Categories

Cleanliness
4.99
Room was very dusty.
Service
7.46
Had issues with staff during booking, indicating average service.
Location
8.5
Area is good.
Room Quality
6.95
Rooms were lovely, comfortable bed, and clean.
Amenities
4.98
No microwave available.
Value for Money
7.94
For the rate paid, the room was great.
Food and Beverage
6.79
Standard quality for this hotel tier.
Overall Experience
6.76
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:42

Property Description

Experience the vibrant spirit of Gaborone at Peermont Metcourt Inn, where comfort meets entertainment.

Unrivaled Recreation
Dive into excitement at our casino or enjoy outdoor tennis courts and a fully-equipped health club designed for leisure and fitness enthusiasts alike.

Dining Delights
Savor delectable meals at our onsite restaurant or unwind with room service. Don’t miss our complimentary full breakfast served daily to kickstart your day!

Convenient Comfort
Relax in our modern air-conditioned rooms featuring plasma TVs and complimentary Wi-Fi. With a business center and meeting facilities, we cater to both leisure and business travelers seamlessly.

Elevate your stay in Gaborone—book your room at Peermont Metcourt Inn today!

Important information:

Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as outdoor tennis courts and a health club. This Art Deco hotel also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GBE

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.2
Based on 134 reviews
Cleanliness: 4.99
Service: 7.46
Location: 8.5
Room Quality: 6.95
Amenities: 4.98
Value for Money: 7.94
Food and Beverage: 6.79
Overall Experience: 6.76
F
Felix partner
10
Pros:

Clean room, easily accessible. Seem less check in

2025-10-11 via Nuitee
S
Santhosh
2
Pros:

The cleaning crew were great. But the front office was rude and just unpleasant to deal with. THERE ARE NO RESTAURANTS IN THIS HOTEL. You have to walk to another hotel to get ANY FOOD. They will give you one water bottle, if you ask for more after 5pm, they will not give you any. And yes, NO ROOM SERVICE.

There is a convenience store near by, but if you don't have water in the night, then good luck walking to the store.

The first day my AC wouldn't work. When i talked to the receptionist, he said "Maybe it does not want to work." And he turned around and went about his business. I was pissed, but controlled myself and requested him to please do something. He said he'll 'try.' After an hour i went back and asked again, he barely acknowledged me. Third time i made a issue. After another hour a technician came up and told me that the AC is frosted over. It took another hour before they changed rooms.

Terrible customer service. Please also check the ratings that Hotels.com is saying for this hotel. It's not a 5 star hotel. This is a budget hotel with old furniture and NO RESTAURANTS.

2025-10-08 via Nuitee
V
Vijay family
10
Pros:

Clean convenient and staff friendly

2025-10-01 via Nuitee
M
Mahommed Naeem partner
2
Pros:

The staff at reception were non - chalant. Bad attitude . Service was poor. No porters. were unable to deliver an iron to the room. Had to fetch it myself. Breakfast was poor.

2025-09-26 via Nuitee
S
Setso
4
Pros:

The Staff was really rude , they were claiming they didnt see my booking and there were no rooms

2025-09-03 via Nuitee
N
Neo
10
Pleasant stay
Pros:

Hotel clean with friendly and helpful staff.I highly recommend ,Metcourt was home and close to the shops ,road .Easy to access transport.

2025-09-02 via Nuitee
C
Comfort
8
Pros:

very dusty room

2025-08-25 via Nuitee
R
Raphael partner
10
Pros:

Good

2025-08-22 via Nuitee
M
Muhammed family
10
Pros:

Area is good. For the rate paid room was great. Had some wifi issues at times

2025-08-09 via Nuitee
T
Taylee partner
10
Pros:

Rooms were lovley and comfortable bed and clean. Nice cosy and quiet

2025-08-01 via Nuitee
M
maatla
4
Pros:

Booked and paid by app but was delayed by staff trying to confirm my booking.had booked double bed got twin beds

2025-07-29 via Nuitee
S
Setso
4
Pros:

No microwave and the staff is rude.

2025-07-29 via Nuitee
V
Verified traveler
8
Pros:

Affordable, comfortable and well worth the stsy.

2025-07-25 via Nuitee
O
Oteng partner
10
Pros:

The light were not enough

2025-07-13 via Nuitee
M
Merces
8
Pros:

Overall it was lovely, but on arrival the lady at reception was rude and unfriendly

2025-03-26 via Nuitee
S
Steven
10
Pros:

Amazing

2025-03-17 via Nuitee
S
Stuart
4
Upgrade and modernise PLEASE!!!
Pros:

It is so sad to see that a hotel and complex like that has not been upgraded to move with the times.

I last stayed here about 6 years ago and everything, the decor included is exactly the same.

No restaurant, bar section in the hotel (Metcourt) anymore.

IN DIRE NEED OF AN UPGRADE TO MOVE ONTO THE CURRENT TIMES.

2025-03-05 via Nuitee
P
Paul
2
OK for under $40
Pros:

In dire need of an update. Run down.

2025-03-03 via Nuitee
N
Nkatya family
6
Pros:

There are things to do like swim and play tennis. Housekeeping was a bit negligent ( they left things in my room)

2024-12-29 via Nuitee
P
Pauline
2
Pros:

I didn’t like anything everything was bad,staff not helping answering my questions and first night I asked for bathroom towels three times from 16.30 to 20.30 that’s when I given following day same and I didn’t ask I used bed sheets since the room had two single bed

2024-12-16 via Nuitee