Heritage Hotel

Hotels
7 (400 reviews)
Heritage Quay , Saint Johnʼs , ag

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Spacious rooms
Friendly staff
Cons:
Outdated amenities
Cleanliness concerns
Noise level

Categories

Cleanliness
6.21
Some reviews mentioned cleanliness issues, but overall it meets modest expectations.
Service
7.68
Generally positive sentiment about staff, though some service aspects were criticized.
Location
8.72
Frequent praise for ideal location near shops and attractions.
Room Quality
6.67
Rooms are described as spacious, but aging fixtures were noted.
Amenities
5.2
Amenities were often mentioned as outdated and lacking.
Value for Money
7.16
Value perception varies; some felt it was overpriced for the quality.
Food and Beverage
7.21
Breakfast options received mixed reviews, but some found it good.
Overall Experience
7.18
Mixed feelings overall, but many would return due to location and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Spectacular Views and Free Wi-Fi

Located overlooking St. John’s Harbour, the Heritage Hotel offers breathtaking views and complimentary Wi-Fi for a seamless stay experience.

Comfortable Rooms and Dining Options

The hotel's rooms feature basic décor, air conditioning, and essential amenities for a comfortable stay. Guests can enjoy a variety of culinary delights at the Flamboyage Restaurant, offering local, Asian, and international cuisine.

Convenient Location and Nearby Attractions

Situated just minutes away from Jolly Harbour Marina and Antigua Recreation Ground, the Heritage Hotel provides easy access to popular attractions. With the VC Bird International Airport a short distance away, convenience is key when staying at this charming hotel.

Book your stay at the Heritage Hotel now to experience comfort, convenience, and stunning views all in one place.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7
Based on 400 reviews
Cleanliness: 6.21
Service: 7.68
Location: 8.72
Room Quality: 6.67
Amenities: 5.2
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.18
A
Abdelilah • couple • ma
8
Magnifique
Pros:

Le personnel est hyper gentil et serviable

Cons:

Bruyant la nuit

2026-04-27 • via Nuitee
K
Kryss • couple • gb
8
An excellent base in the city from which to explore the island
Pros:

Nice room with a balcony and a sea view. Lift (elevator). Check in was good. Staff friendly and helpful. Cleaning was done every day to a very high standard. Microwave in reception useful on Sundays when most places closed. Right next to cruise ship port so nearby restaurants a little expensive but good quality. Places to eat inland more local with local prices. Breakfast served. Breakfast staff friendly and food good. Bus station and fruit market a ten minute walk away.

Cons:

Breakfast required a form to filled in the day before stating the time slot and selection of what to have (scrambled, omelette, fried, etc, toast, pancakes, etc). That became a bore after a week.

2026-04-27 • via Nuitee
C
Chauntella • solo_traveller • gb
8
Pros:

The location
The view

Cons:

A wide variety of breakfast options, preferably buffet-style
A larger TV
A bigger fridge-freezer

2026-04-25 • via Nuitee
R
Reinhard • couple • de
7
2026-04-23 • via Nuitee
D
Delise • extended_group • vc
10
Our stay was excellent, we felt welcomed.
Pros:

The breakfast was delicious, we enjoyed it....Thank you breakfast staff. We are definitely looking to our next visit....

Cons:

One (1) issue, the flap for the toilet needs sorting out....I usually have the same issue from time to time at my home, as they are not manufactured to last a long these days.....

Water wastage bothers me tremendously......

2026-04-21 • via Nuitee
D
daniel • couple • gb
8
Value for money. Would definitely stay again.
Pros:

The staff were very helpful and efficient. The room was big, clean and well appointed. Breakfast was excellent.

Cons:

Arriving in the dark the hotel proved difficult to find. And the area was a little daunting

2026-04-12 • via Nuitee
J
Julie • family_with_children • je
9
Authentic, clean, helpful, value for money
Pros:

Staff were so helpful. Lady at reception went above and beyond - thank you! Great location to be in midst of Caribbean life. Clean, helpful, good breakfast and very good value for money, even though hotel dated.

2026-03-29 • via Nuitee
J
Julian • solo_traveller • au
7
Interesting, not to be repeated.
Pros:

The staff tried but no one has spent any money on the place for many many years, I think most of the places on that side of Antigua are similar. It was OK, I was not stressed but I would never take my wife there.

Cons:

There was always a hoon at 3am, tearing up and down the streets, and the place need a lot of love, it;s tired and very dilapidated, Great eateries close, very casual, glorified cafe's is probably a better term. I sleep very well, even with the 3am wake up call each night, but it need a shot in the arm.

2026-03-25 • via Nuitee
T
Toosheena • family_with_children • lc
7
2026-03-24 • via Nuitee
J
Julie • solo_traveller • us
1
Duh Duh Dump
Pros:

The remote staff communicated about how to enter since no one was there

Cons:

Had requested a balcony room. Instead assigned a tiny cave. Unacceptable. A dump. Went elsewhere.

2026-03-23 • via Nuitee
P
Patricia • couple • gb
9
2026-03-22 • via Nuitee
S
SUNDAY BOLANLE • extended_group • gb
6
Pros:

The staffs were friendly. View of cruise ships coming in to dock during breakfast

Cons:

The hotel is very old and the facilities reflect that. Location may not be ideal for families with kids as there are night clubs near the hotel which play loud music. Cars and bikes exhaust also being loud on the road didn't help.

It served us for a night but I struggled to sleep.

2026-03-21 • via Nuitee
H
Holmbeck • extended_group • us
10
Sweet sleep in a comfortable bed with good air conditioning and no bugs. It met my expectations
Pros:

breakfast was awesome

2026-03-18 • via Nuitee
T
Tester • couple • tt
9
2026-03-14 • via Nuitee
K
Kay • couple • gd
6
It was good even
Pros:

Location

Cons:

Smell in the bathroom

2026-03-10 • via Nuitee
A
Adrian • solo_traveller • ag
7
Pros:

The breakfast was very tasty.

2026-03-06 • via Nuitee
A
Ahmed • couple • ng
6
Pros:

Good

2026-03-04 • via Nuitee
J
jose • solo_traveller • es
1
Disaster
Cons:

My room was giving away after months of having a reservation. Had to find other accoomodationa at 7pm. Crazy!

2026-03-02 • via Nuitee
L
Lily • solo_traveller • gb
4
Was fine for one night
Pros:

The staff were nice and the room was big

Cons:

For the price I was expecting a lot more. The breakfast wasn’t good, the rooms are old and could do with a refresh. We lost wifi for hours too. I wouldn’t return

2026-02-28 • via Nuitee
G
Gramigni • couple • it
9
Pros:

Va bene per stare in centro città, casinò vicini e un buon ristorante pizzeria proprio di fronte

Cons:

La pulizia era buona ma gli asciugamani che un tempo erano bianchi ora sono ruvidi e di un grigio scuro tanto che mi faceva senso usarli

2026-02-28 • via Nuitee