Relax Inn Saint Charles

Hotels
6.3 (991 reviews)
3800 Harry S. Truman Boulevard , St. Charles , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Fire extinguishers
First aid kit available
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Infestations
Poor room conditions

Categories

Cleanliness
3.69
Several reviews mention dirtiness and infestations, indicating a significant cleanliness issue.
Service
8.16
Mixed feedback on staff quality, with some positive mentions of helpfulness.
Location
8.7
Location positively noted as being convenient and accessible.
Room Quality
4.65
Numerous comments about poor room conditions, including dirtiness and maintenance issues.
Amenities
5.68
Basic amenities mentioned, but many complaints about missing items or poor quality.
Value for Money
7.64
While some guests felt it was cheap, value perception is lowered due to cleanliness issues.
Food and Beverage
5.69
Limited comments on food options; breakfast not provided.
Overall Experience
6.16
Varied experiences, but generally suggests dissatisfaction due to noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Convenient Location
Located within five miles of Old Town Saint Charles, the Relax Inn Saint Charles is the perfect base for exploring antique shops, historic parks, and nearby attractions like the Gateway Arch and St. Louis Zoo.

Outdoor Adventure
Guests can take advantage of the hotel's proximity to the Katy Trail, ideal for hiking and biking enthusiasts. Explore Daniel Boone's homestead or take a short drive to St. Louis for more entertainment options.

Modern Amenities
The hotel offers free high-speed wireless Internet, free local calls, and a business center for corporate travelers. Each guest room is equipped with cable TV, a desk, and a hair dryer, ensuring a comfortable stay. Free parking is also available for added convenience.

Book your stay at the Relax Inn Saint Charles now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.3
Based on 991 reviews
Cleanliness: 3.69
Service: 8.16
Location: 8.7
Room Quality: 4.65
Amenities: 5.68
Value for Money: 7.64
Food and Beverage: 5.69
Overall Experience: 6.16
M
Mandy • couple • us
1
Shit
Pros:

I like the location

Cons:

The night worker. And also all the light going off like a disco ball flashing constantly even through the curtains was terrible

2026-04-28 • via Nuitee
J
Joshua • solo_traveller • us
10
2026-04-27 • via Nuitee
T
Thomas • couple • us
10
2026-04-26 • via Nuitee
J
Jennifer • family_with_children • us
4
Don't think I will stay again.
Pros:

The location was great. It was a small room. It was a good price.

Cons:

It was a bit dirty, had to wait for staff to check in and check out as no one was at the desk. The television didn't work. Not enough pillows.

2026-04-26 • via Nuitee
Y
Yearwood • solo_traveller • us
7
2026-04-22 • via Nuitee
A
Andrey • solo_traveller • us
10
Great Location Great Stay Very Clean
Pros:

great location great staff rooms are clean have microwaves and fridges sheets were clean very great stay would stay here again for sure lots of food options in the area also they have smoking rooms only complaint is wifi doesn't work every well.

Cons:

N/A

2026-04-20 • via Nuitee
A
Andrey • solo_traveller • us
10
Great Cheap Clean No Frills Stay
Pros:

great location great staff rooms are clean have microwaves and fridges sheets were clean very great stay would stay here again for sure lots of food options in the area also they have smoking rooms only complaint is wifi doesn't work every well.

Cons:

N/A

2026-04-20 • via Nuitee
R
Ryan • solo_traveller • us
9
2026-04-20 • via Nuitee
S
Scott • solo_traveller • us
1
2026-04-19 • via Nuitee
J
Jack, IL • solo_traveller • us
8
2026-04-19 • via Nuitee
M
Melissa • couple • us
1
2026-04-18 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-04-18 • via Nuitee
A
Ali • solo_traveller • us
10
Pros:

Very reasonable all around

Cons:

Very reasonable all around

2026-04-15 • via Nuitee
H
Hicks • solo_traveller • us
10
2026-04-15 • via Nuitee
• couple • us
3
2026-04-14 • via Nuitee
J
Johnson • solo_traveller • us
7
Pros:

The room was clean but smelt like old carpet

Cons:

No internet

2026-04-13 • via Nuitee
C
Christopher • couple • us
1
Pros:

nothing

Cons:

rude guy at front desk . he made me pay for the room on the app then wait in the parking lot for 30 minutes .. wth ?

2026-04-13 • via Nuitee
C
Christopher • couple • us
1
2026-04-11 • via Nuitee
C
Charm • couple • us
10
2026-04-10 • via Nuitee
C
Christopher • solo_traveller • us
1
Pros:

nothing

Cons:

the door doesn't lock properly

2026-04-09 • via Nuitee