Relax Inn Saint Charles

Hotels
6.3 (1125 reviews)
3800 Harry S. Truman Boulevard , St. Charles , us
+1 636-724-3500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking
Daily housekeeping
Accessible parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Infestations
Poor room conditions

Categories

Cleanliness
3.69
Several reviews mention dirtiness and infestations, indicating a significant cleanliness issue.
Service
8.16
Mixed feedback on staff quality, with some positive mentions of helpfulness.
Location
8.7
Location positively noted as being convenient and accessible.
Room Quality
4.65
Numerous comments about poor room conditions, including dirtiness and maintenance issues.
Amenities
5.68
Basic amenities mentioned, but many complaints about missing items or poor quality.
Value for Money
7.64
While some guests felt it was cheap, value perception is lowered due to cleanliness issues.
Food and Beverage
5.69
Limited comments on food options; breakfast not provided.
Overall Experience
6.16
Varied experiences, but generally suggests dissatisfaction due to noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Convenient Location
Located within five miles of Old Town Saint Charles, the Relax Inn Saint Charles is the perfect base for exploring antique shops, historic parks, and nearby attractions like the Gateway Arch and St. Louis Zoo.

Outdoor Adventure
Guests can take advantage of the hotel's proximity to the Katy Trail, ideal for hiking and biking enthusiasts. Explore Daniel Boone's homestead or take a short drive to St. Louis for more entertainment options.

Modern Amenities
The hotel offers free high-speed wireless Internet, free local calls, and a business center for corporate travelers. Each guest room is equipped with cable TV, a desk, and a hair dryer, ensuring a comfortable stay. Free parking is also available for added convenience.

Book your stay at the Relax Inn Saint Charles now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

6.3
Based on 1125 reviews
Cleanliness: 3.69
Service: 8.16
Location: 8.7
Room Quality: 4.65
Amenities: 5.68
Value for Money: 7.64
Food and Beverage: 5.69
Overall Experience: 6.16
A
Airel • solo_traveller • us
6
Pros:

The spacious room

Cons:

The availability of the staff

2026-08-29 • via Nuitee
K
Keith • solo_traveller • us
4
2026-08-23 • via Nuitee
S
Susan • couple • us
9
2026-08-21 • via Nuitee
M
Miller • solo_traveller • us
5
2026-08-21 • via Nuitee
A
allaboutme • solo_traveller • us
4
Pros:

close to stuff

Cons:

could be cleaner and I did you put ice boxes that are clean and microwaves in the rooms would be nice

2026-08-21 • via Nuitee
J
Jon • solo_traveller • us
8
2026-08-19 • via Nuitee
C
Creach • solo_traveller • us
5
2026-08-17 • via Nuitee
S
Susan • couple • us
8
stay here alot, good for the cost
Pros:

the people that run it are kind and never rude. if ive ever had any issues they fix immediately

Cons:

na

2026-08-17 • via Nuitee
A
Airel • family_with_children • us
6
2026-08-14 • via Nuitee
H
Hatfield • couple • us
1
Horrendous and dangerous
Pros:

It was dirty and scary and we asked for a refund 30 minutes after arriving and were turned down by the staff.

Cons:

Any of it

2026-08-07 • via Nuitee
R
Rainey • solo_traveller • us
7
Pros:

It was in a awesome location and the bed was comfortable.

Cons:

The housekeeping need to clean the rooms vacuum the floors and change the bedding and change the shower curtain every time some one departure from there stay it was dirty and mildew on the shower curtain, the stay is not worth $80 it worth$30 because of the uncleanness!!!

2026-08-06 • via Nuitee
S
Susan • couple • us
7
quiet and mostly clean
Pros:

quiet

Cons:

na

2026-08-05 • via Nuitee
M
Melissa • couple • us
4
Pros:

Nothing

Cons:

Dirty.

2026-08-04 • via Nuitee
S
Susan • couple • us
8
2026-08-04 • via Nuitee
B
Brandi • extended_group • us
8
Cons:

Toilet kept squeaking and tub did not stay stopped

2026-08-03 • via Nuitee
K
Kiley • couple • us
1
Would never come again
Pros:

Nothing.

Cons:

First room we weren’t sent to dirty, as we were pulling up a couple as outside screaming within 20 minutes of being there we already had to get a new room because he sent us to a room that someone was already living in and then approaching our second room no tolwtieries, leaking ac, could barley open the door because the carpet, screaming people outside at midnight over towels we ended up get parking the car elsewhere and sleeping in the ca every disappointed in the stay

2026-08-02 • via Nuitee
S
Sarah • solo_traveller • us
5
Pros:

It's quiet

Cons:

The room wasn't properly cleaned or kept.

2026-08-02 • via Nuitee
S
Sanders • solo_traveller • us
6
2026-07-25 • via Nuitee
A
Alisa • couple • us
7
2026-07-24 • via Nuitee
A
Alisa • couple • us
5
I will visit this location again
Pros:

Pricing location and cleanliness

Cons:

A lot of spiders and webs in the room

2026-07-24 • via Nuitee