Relax Inn Saint Charles

Hotels
6.3 (1125 reviews)
3800 Harry S. Truman Boulevard , Saint Charles , US
+1 636-724-3500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Private parking
Daily housekeeping
Accessible parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable price
Cons:
Cleanliness issues
Infestations
Poor room conditions

Categories

Cleanliness
3.69
Several reviews mention dirtiness and infestations, indicating a significant cleanliness issue.
Service
8.16
Mixed feedback on staff quality, with some positive mentions of helpfulness.
Location
8.7
Location positively noted as being convenient and accessible.
Room Quality
4.65
Numerous comments about poor room conditions, including dirtiness and maintenance issues.
Amenities
5.68
Basic amenities mentioned, but many complaints about missing items or poor quality.
Value for Money
7.64
While some guests felt it was cheap, value perception is lowered due to cleanliness issues.
Food and Beverage
5.69
Limited comments on food options; breakfast not provided.
Overall Experience
6.16
Varied experiences, but generally suggests dissatisfaction due to noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:47

Property Description

Convenient Location
Located within five miles of Old Town Saint Charles, the Relax Inn Saint Charles is the perfect base for exploring antique shops, historic parks, and nearby attractions like the Gateway Arch and St. Louis Zoo.

Outdoor Adventure
Guests can take advantage of the hotel's proximity to the Katy Trail, ideal for hiking and biking enthusiasts. Explore Daniel Boone's homestead or take a short drive to St. Louis for more entertainment options.

Modern Amenities
The hotel offers free high-speed wireless Internet, free local calls, and a business center for corporate travelers. Each guest room is equipped with cable TV, a desk, and a hair dryer, ensuring a comfortable stay. Free parking is also available for added convenience.

Book your stay at the Relax Inn Saint Charles now for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

6.3
Based on 1125 reviews
Cleanliness: 3.69
Service: 8.16
Location: 8.7
Room Quality: 4.65
Amenities: 5.68
Value for Money: 7.64
Food and Beverage: 5.69
Overall Experience: 6.16
J
Justin • solo_traveller • us
10
2026-11-05 • via Nuitee
M
Mulholland • couple • us
10
2026-11-03 • via Nuitee
M
Margaret • family_with_children • us
2
Pros:

Nothing

Cons:

At 3 PM, we couldn’t even check in and the normal lobby. We didn’t have comforters in the room. There was mouse poop in the bathroom. At 4:30 PM the room was not clean. We had to wait. Staff was incompetent. There was cobwebs all over the ceiling. We had a smoking room with no ashtrays. No phone in the room to even call front desk to let them know about the problems.

2026-11-01 • via Nuitee
Z
Zastrow • couple • us
8
2026-10-31 • via Nuitee
W
Wilmoth • couple • us
10
2026-10-29 • via Nuitee
M
Melody • couple • us
4
It worked but probably won't stay there again.
Pros:

The closeness to the event I was attending.

Cons:

To enter the room you had to step up what was the size of a curb and I have mobility issues. the room itself was descent but was without a smoke detector.

2026-10-28 • via Nuitee
M
maxwell • solo_traveller • us
5
Ok for the price
Pros:

Its clean for the most part.

Cons:

The rooms do not have a microwave or fridge. Every picture on their booking site clearly shows them. When I asked the front desk about it, I was told that some rooms do and some don't and they didn't know what rooms did. Said when they quit working they just throw them away, which was evident because the are just laying outside around the dumpsters.

2026-10-21 • via Nuitee
M
Mckinney • family_with_children • us
1
2026-10-20 • via Nuitee
A
Adam • solo_traveller • us
1
Pros:

Nothing

Cons:

Roaches, Tv didn’t work, bed was very uncomfortable

2026-10-20 • via Nuitee
B
Brigit • solo_traveller • us
10
2026-10-20 • via Nuitee
M
Martha • couple • us
5
Worth the price I'd say, not the best stay but def tolerable.
Pros:

I like that it's a pretty quiet area, minus all the traffic sounds but that's okay. Being close to gas station and food and 70 is cool.

Cons:

I didn't like that the room doesn't seem to be cleaned properly, floors not vacuumed, shower isn't cleaned so nothing is probably cleaned sanitized or disinfected. Outside trash was beyond full. Cobwebs in room. No hand soap, just crappy little cleansing bars lol

2026-10-18 • via Nuitee
E
Emma • couple • us
1
This is the dirtiest and worst place that I’ve ever been to! The staff are horrible liars!!!! You can’t even take a show
Pros:

NOTHING

Cons:

EVERYTHING

2026-10-18 • via Nuitee
R
Renae • couple • us
3
2026-10-18 • via Nuitee
J
Joe • solo_traveller • us
4
Cons:

There were a lot of cobwebs in the room and thecarpet was dirty

2026-10-13 • via Nuitee
P
Parker • solo_traveller • us
5
Cons:

The towels are always dirty. The sheets never fit the bed. There's roaches and the shower was broken. The floor by the toilet was rotting and nasty 🤢

2026-10-11 • via Nuitee
M
Matthew • couple • us
9
2026-10-11 • via Nuitee
P
Parker • solo_traveller • us
6
2026-10-11 • via Nuitee
P
Patricia • extended_group • us
10
2026-10-10 • via Nuitee
R
Robinson • couple • us
7
2026-10-09 • via Nuitee
S
Shonda • couple • us
10
Pros:

It’s in a secluded area and it’s very private and very quiet. The staff is very friendly and I totally enjoyed my stay

Cons:

N/A

2026-10-09 • via Nuitee