Comfort Inn & Suites Marion I-57

Hotels
•
Comfort
9 (458 reviews)
2403 Black Diamond Drive , Marion , US
+1 618-993-0183

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Comfortable beds and clean rooms
Good, varied breakfast (special mention of the cook)
Convenient location
Pool and hot tub available
Modern/clean decor in many rooms
Cons:
Occasional housekeeping lapses (weekend reports)
Hallway carpet reported dirty by one guest
Some amenities shortages (ran out of water/milk; juice machine down)
Noise from doors/hallways reported
Elevator outages impacted a few guests and room requests could not be honored
At least one guest felt the price was too high

Categories

Cleanliness
8.7
Rooms repeatedly described as very clean and well maintained, but isolated issues noted (dirty hallway carpet, at least one reported skipped housekeeping on a weekend).
Service
9.3
Staff repeatedly praised as friendly and helpful; specific shout-outs to front desk and cook. Some service shortfalls noted (unable to honor a handicapped room request, weekend housekeeping policy).
Location
9.2
Multiple reviews call the location convenient and close to attractions; described as easy to get to and good for stopovers.
Room Quality
9
Beds and rooms frequently described as comfortable and modern; a few comments about beds being too soft for some guests and occasional noise from doors/hallways.
Amenities
8.8
Has desirable amenities (pool, hot tub, breakfast area); however some amenities issues reported (juice machine down, occasional shortages of items at breakfast).
Value for Money
8.6
Mixed signals: several reviewers call the hotel affordable and good value, while at least one found the nightly rate too high for the experience.
Food and Beverage
9.4
Breakfast repeatedly praised (variety, quality, and an enthusiastic cook noted); some negatives include running out of water/milk and missing items on occasion.
Overall Experience
9
Overall excellent stay for most guests with many saying they'd return or recommend; isolated operational issues (housekeeping, elevator, occasional shortages) tempered a few stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Relaxation and Fitness
Complimentary Amenities

Book now to experience the perfect blend of comfort and convenience at the Comfort Inn in Marion, IL.

Important information:

You must show a valid photo ID and credit card upon check-in.
Monday-Friday: 6:00AM-9:00AM
Saturday-Sunday: 6:00AM-10:00AMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MWA

Location

Guest Reviews

9
Based on 458 reviews
Cleanliness: 8.7
Service: 9.3
Location: 9.2
Room Quality: 9
Amenities: 8.8
Value for Money: 8.6
Food and Beverage: 9.4
Overall Experience: 9
C
candy • extended_group • us
10
Amazing
Pros:

Great staff. Comfortable beds. Great breakfast

Cons:

Everything was amazing

2026-10-27 • via Nuitee
P
Pablo • solo_traveller • us
8
I will stay again
Pros:

Room was comfortable

Cons:

Hallways carpet was a little bit dirty

2026-10-27 • via Nuitee
M
Malik • solo_traveller • us
8
2026-10-22 • via Nuitee
T
Teresa • family_with_children • us
10
Pros:

The rooms were very clean and the bed was very comfortable, and the pool area was clean

2026-10-20 • via Nuitee
N
Nathan • couple • us
9
We enjoyed our stay and will definitely stop here again.
Pros:

Comfortable room, nice amenities, convenient location to stop on our travels to St. Louis to visit our daughter.

Cons:

N/A

2026-10-17 • via Nuitee
P
Pesto • couple • us
8
Very nice
Pros:

The staff at the front desk, really nice people. Very very clean

Cons:

You could hear every door open and close.

2026-10-16 • via Nuitee
T
Tammy • couple • us
10
Will stay again
Pros:

Clean

2026-10-15 • via Nuitee
K
Kathy • family_with_children • us
10
Staff was wonderful and the hotel had everything I needed and wanted.
Pros:

Breakfast was good! Loved the eggs! Would have liked bacon, too.

Cons:

Juice machine was down.

2026-10-12 • via Nuitee
H
Hardcastle • couple • us
9
Pros:

The bed was very comfortable. The staff were very friendly and accommodating.

2026-10-12 • via Nuitee
W
Weber • family_with_children • us
8
Clean rooms / decent breakfast/ lousy housekeeping policy.
Pros:

Variety of foods typical of hotels where this meal is included.

Cons:

Our stay was for 2 rooms on Friday-Sunday - Sept11-13,2026. On Saturday night when we returned to these rooms it was obvious that housekeeping never came in to clean and replace used towels,etc. The front desk told us that they don't use housekeeping on the weekends - yet we saw them on both our floors early Saturday. At a $200/night hotel fee I expect housekeeping service whether it's the weekend or not.

2026-09-14 • via Nuitee
K
Katherine • solo_traveller • us
9
I enjoyed my stay. Chose this Hotel for SIUC Family Weekend - the price was right.
Pros:

Affordable - comfortable bed

2026-09-14 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Very friendly and helpful staff. The entire facility was very clean and well organized. The breakfast was the best I have ever had. Marcie, the cook, not only did an excellent job cooking but everything was clean and very neat. The first time I have had fried eggs. She loves her job and it shows!

2026-09-11 • via Nuitee
F
Frederick • family_with_children • us
9
Facilities and staff are excellent. Ran out of some items & price of room too much.
Pros:

Location is great. Breakfast was pretty good.

Cons:

Ran out of water at breakfast. Also, there is no milk or chocolate milk available at breakfast. The beds are too soft, hurts the back. $256.51 for 1 night is way too much for a room.

2026-09-08 • via Nuitee
R
ron • family_with_children • us
10
2026-09-08 • via Nuitee
P
Philip • family_with_children • us
10
2026-09-08 • via Nuitee
E
Eric • couple • us
6
Pros:

Breakfast was not what we are used to from other Quality Inn locations. It was a fine basic place to stay centered around a place for people with pets and workers to stay. Not exactly what we are used to for a stay.

2026-09-07 • via Nuitee
S
Salazar • solo_traveller • br
10
2026-09-04 • via Nuitee
A
Anthony • couple • us
10
2026-08-31 • via Nuitee
J
Jorge • couple • us
9
Affordable and exceeded my expectations as I stay I. Hampton Inn religiously!
Pros:

Clean and modern decor. Everything new.

2026-08-10 • via Nuitee
M
Misty • couple • us
10
10/10 Recommend 😁
Pros:

The rooms are clean, the beds are super comfortable. Good selection for breakfast. There is a pool and a hot tub! The staff are amazing ❤️ 10/10 recommend!!!!

Cons:

Everything was great, no complaints here!

2026-08-10 • via Nuitee