Hilton Garden Inn Auburn

Hotels
•
Hilton Garden Inn
9 (285 reviews)
74 State Street , Auburn , us
+1 315-252-5511

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Helpful staff
Cons:
Rude front desk staff
Inconsistent room cleaning
Limited breakfast options

Categories

Cleanliness
8.48
Multiple mentions of cleanliness, but some issues reported with inadequate cleaning.
Service
8.75
General staff helpfulness noted, but there were significant complaints about rude front desk service.
Location
9.49
Convenient access to popular attractions and a quiet atmosphere.
Room Quality
9.44
Many positive mentions about room cleanliness and comfort.
Amenities
8.97
Good available amenities, but some guests wished for more options.
Value for Money
8.63
Some guests felt the rates were too high for the service quality.
Food and Beverage
8.78
Breakfast options were limited, but restaurant food quality generally good.
Overall Experience
9.45
Despite a few issues, most guests reported a pleasant and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:35

Property Description

Luxurious Amenities and Services

Indulge in the comfort of plush bedding, free Wi-Fi, and a complimentary hot breakfast at Hilton Garden Inn Auburn. Unwind in rooms with a flat-screen TV, microwave, and refrigerator, ensuring a relaxing stay.

Dining Excellence

Savor delicious meals at Garden Grill and BeauVine Restaurant, offering a variety of dining options for guests to enjoy. Start your day with a hot cup of coffee or tea, along with fresh fruit and pastries, before exploring the nearby Auburn Public Theater.

Fitness and Business Facilities

Stay active in the fitness center or take advantage of the business center's services for any work needs. With fax and photocopying services available, Hilton Garden Inn Auburn ensures a convenient stay for both leisure and business travelers.

Book now to experience a delightful stay at Hilton Garden Inn Auburn, where luxury and convenience meet seamlessly.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

9
Based on 285 reviews
Cleanliness: 8.48
Service: 8.75
Location: 9.49
Room Quality: 9.44
Amenities: 8.97
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 9.45
J
Joulian • couple • us
9
Pros:

Very clean very nice room and the staff was really helpful. We got there buffet breakfast every morning and it was very good.

Cons:

It was more expensive than I thought it should be

2026-08-08 • via Nuitee
J
James • couple • us
10
2026-08-04 • via Nuitee
F
Flook • extended_group • us
10
Easy check in/out. Close to the finger lakes.
Pros:

This hotel was close to the finger lakes we were visiting.

Cons:

It did not include breakfast.

2026-07-17 • via Nuitee
R
Ruth • couple • us
8
Stayed while completing the Finger Lakes Bucket list.
Pros:

Clean convenient to restaurants and attractions

Cons:

Cost

2026-07-06 • via Nuitee
M
Matt • solo_traveller • us
8
2026-07-05 • via Nuitee
J
Jasmine • solo_traveller • us
10
2026-06-19 • via Nuitee
C
Charles • couple • us
10
Cons:

Paying 13 $ for breakfast

2026-06-02 • via Nuitee
S
Sedat • extended_group • us
8
2026-05-26 • via Nuitee
A
AdventureJune • solo_traveller • us
10
Pros:

Great location. Room was very clean. Staff was amazing. Gwen was awesome!

2026-05-26 • via Nuitee
D
Denice • couple • us
9
Excellent stay
Pros:

Clean, very convenient , walking distance to restaurants

2026-05-23 • via Nuitee
S
Susan • couple • us
10
2026-05-20 • via Nuitee
D
deborah • solo_traveller • us
10
Pros:

Everything noth

Cons:

Nothing

2026-05-08 • via Nuitee
C
Christie • couple • ca
10
A very clean and well appointed hotel.
Pros:

Good location nice size room. All the staff we interacted with were excellent and went above and beyond to make our stay perfect.

Kudos to Gwen on the front desk whose smiling face greeted us at check in and each morning! Her friendly and caring attitude deserves special recognition, she is a credit to the Hilton organization!

Cons:

All good

2026-04-14 • via Nuitee
R
Ronald • extended_group • us
9
2026-04-11 • via Nuitee
W
Woodard-Cooper • solo_traveller • us
10
2026-04-05 • via Nuitee
S
Sheri • couple • us
10
2026-04-04 • via Nuitee
S
Sabrina • solo_traveller • us
10
2026-03-30 • via Nuitee
P
Pamela • solo_traveller • us
10
The clerk at the front desk was great!
Pros:

Clean and pleasant.

2026-03-26 • via Nuitee
C
colin • family_with_children • gb
6
all in all it served the purpose. the staff certainly made our stay enjoyable and welcoming
Pros:

the staff were very friendly and welcoming. A great location for our purposes

Cons:

we were allocated what appears to be a disability room.
shower was over the bath. would have preferred a shower cubicle
the air conditioning unit is very noisy
buffet breakfast was mediocre, at best.

2026-03-16 • via Nuitee
V
Veronica • couple • us
8
2026-03-13 • via Nuitee