Hampton Inn & Suites Columbia/Southeast-Fort Jackson

Hotels
•
Hampton Inn
8.4 (811 reviews)
201 East Exchange Boulevard , Columbia , US
+1 803-217-3999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Clean rooms
Cons:
Cleanliness issues
Noisy environment
Thin pillows

Categories

Cleanliness
7.56
Some rooms reported as dirty, and issues with bathroom cleanliness noted.
Service
9.03
Many guests praised the friendliness and responsiveness of the staff.
Location
9.07
Conveniently located with easy access to attractions and restaurants.
Room Quality
8.02
Rooms are generally clean and comfortable, though some issues were noted.
Amenities
8.05
Good amenities, though noted deficiencies like thin pillows.
Value for Money
8.51
Fair value overall, despite some grievances regarding cleanliness and pillow quality.
Food and Beverage
8.56
Breakfast was positively highlighted by several guests.
Overall Experience
8.43
Overall enjoyable stays with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:32

Property Description

Convenient Location
Located just off Interstate 77, the Hampton Inn and Suites Columbia offers easy access to both the city center and nearby attractions like the University of South Carolina and Riverbanks Botanical Gardens.

Modern Amenities
Enjoy a comfortable stay in the contemporary guestrooms equipped with free Wi-Fi, flat-screen cable TV, microwave, refrigerator, and coffee-making facilities. Guests can also take advantage of the indoor pool, fitness center, and business center during their stay.

Added Convenience
With daily continental breakfast, on-site launderette, and proximity to Granby Park, this hotel ensures a convenient and enjoyable experience for all guests.

Book your stay at the Hampton Inn and Suites Columbia for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 811 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
X
Xandria • couple • us
8
2026-10-30 • via Nuitee
K
Kreceda • couple • us
10
Pros:

The roominess of the room and the design was great.

2026-10-26 • via Nuitee
A
Anthony • couple • us
10
It was clean and comfortable place to stay.
Pros:

The was clean and well lighted.

2026-10-24 • via Nuitee
H
Heather • family_with_children • us
7
Good price but there’s some things to work out
Pros:

The room was clean and it was well furnished. The breakfast was amazing! And I enjoyed speaking with the cooks and the maids. They were genuinely friendly and accommodating. The room was large and spacious, and grounds were kept clean. The fire pit was also a nice touch.

Cons:

The light to the bathroom was outside of the bathroom behind the towel rack. If I needed to use the bathroom at night, I had to turn the light on and disturb the whole room. The bed was super hard and towards the end of our stay, we had no hot water. We had to take cold showers. Not to mention the toilet was so low to the ground, it was difficult to use with bad knees, and the toilet/shower area was so small we could barely open the door. The room was very large, but poorly configured. For the price paid, I would have like to see a much larger bathroom that was easier to use.

2026-10-20 • via Nuitee
K
Kimberley • couple • us
8
Pros:

The location the staff. The breakfast was very good.

Cons:

The room wasn't clean in some areas

2026-10-20 • via Nuitee
P
Peggy • couple • us
8
2026-10-17 • via Nuitee
R
Randal • solo_traveller • us
9
Very nice
Pros:

Great room

Cons:

Parking lot potholes

2026-10-09 • via Nuitee
G
Gainey • couple • us
10
Pros:

Location safe

2026-10-07 • via Nuitee
L
Leonard • couple • us
7
2026-09-17 • via Nuitee
M
Makray • couple • us
10
Overall this was one of the best hotels we have ever stayed in. Even other really expensive places have had minor issues
Pros:

The staff was great! The facilities were very nice. The indoor pool area was clean and the air was warm while the water was a nice temp. The rooms were spacious. The breakfast area and food was fantastic!

Cons:

My only complaint was the bathroom in room 207 could use some attention. The conditioner bottle was empty, which was a big inconvenience when I took a shower. The wallpaper was peeling and there was a couple of mildew stains.

2026-09-16 • via Nuitee
A
Austin G • couple • us
9
Our stay was excellent and will return again in the future.
Pros:

Easy access to interstate and airport.

Cons:

Potholes in main driveway.

2026-09-15 • via Nuitee
N
Nyoka • couple • us
10
Very clean, convenient and comfortable
Pros:

Clean, staff-friendly, everything in working order

Cons:

N/A

2026-09-14 • via Nuitee
C
Chris • couple • us
3
Pros:

Pool

Cons:

Food

2026-09-06 • via Nuitee
D
Debaka • family_with_children • us
2
Pros:

I really liked the hotel’s location, and the breakfast was very good. My son also really enjoyed the breakfast.

Cons:

We were first-time guests, but no information was provided about the hotel’s amenities and services. We did not know that water was provided in bags or that we had to ask for basic items like toothbrushes and toothpaste. We were thirsty at night, but there was no water available in our room.

Also, around 11:30 PM, someone knocked very loudly on our door, which frightened us because my son and I were the only ones in the room. We felt unsafe and disappointed with our stay.

2026-09-05 • via Nuitee
E
Ericka • couple • us
8
2026-09-03 • via Nuitee
V
Vincent • solo_traveller • us
10
Pros:

The front desk was very knowledgeable.

2026-08-19 • via Nuitee
P
Paul • family_with_children • us
10
2026-08-16 • via Nuitee
G
Gustavo • couple • us
9
2026-08-16 • via Nuitee
L
leona • solo_traveller • us
9
Pros:

Close to Ft Jackson for graduation

Cons:

Nothing

2026-08-15 • via Nuitee
S
Shernequa • couple • us
10
2026-08-12 • via Nuitee