Hampton Inn & Suites Columbia/Southeast-Fort Jackson

Hotels
•
Hampton Inn
8.4 (722 reviews)
201 East Exchange Boulevard , Columbia , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Clean rooms
Cons:
Cleanliness issues
Noisy environment
Thin pillows

Categories

Cleanliness
7.56
Some rooms reported as dirty, and issues with bathroom cleanliness noted.
Service
9.03
Many guests praised the friendliness and responsiveness of the staff.
Location
9.07
Conveniently located with easy access to attractions and restaurants.
Room Quality
8.02
Rooms are generally clean and comfortable, though some issues were noted.
Amenities
8.05
Good amenities, though noted deficiencies like thin pillows.
Value for Money
8.51
Fair value overall, despite some grievances regarding cleanliness and pillow quality.
Food and Beverage
8.56
Breakfast was positively highlighted by several guests.
Overall Experience
8.43
Overall enjoyable stays with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:32

Property Description

Convenient Location
Located just off Interstate 77, the Hampton Inn and Suites Columbia offers easy access to both the city center and nearby attractions like the University of South Carolina and Riverbanks Botanical Gardens.

Modern Amenities
Enjoy a comfortable stay in the contemporary guestrooms equipped with free Wi-Fi, flat-screen cable TV, microwave, refrigerator, and coffee-making facilities. Guests can also take advantage of the indoor pool, fitness center, and business center during their stay.

Added Convenience
With daily continental breakfast, on-site launderette, and proximity to Granby Park, this hotel ensures a convenient and enjoyable experience for all guests.

Book your stay at the Hampton Inn and Suites Columbia for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 5 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$25 per person per stay when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 722 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
M
Motomomma • Family
10
Good, Quick Visit
Pros:

Great location, next to the highway, but no highway sounds from the room. Rooms were clean and spacious. Breakfast was standard Hilton fare and was good. The older lady attending the breakfast area is a gem! She kept the area clean and stocked, making sure everyone had what they needed and was comfortable. The front desk staff was friendly. We'll definitely stay here again!

2026-04-04 • via Tripadvisor
K
Keisha • couple • us
8
2026-04-01 • via Nuitee
T
Thomas • couple • us
10
2026-03-30 • via Nuitee
B
Brittiany • family_with_children • us
8
2026-03-30 • via Nuitee
S
Soledad • family_with_children • us
8
2026-03-27 • via Nuitee
H
Holmes • family_with_children • us
8
2026-03-26 • via Nuitee
L
LaTonya • solo_traveller • us
8
The stay was nice but I was unhappy about the hair in bathroom I had to clean it myself.
Pros:

The location and the set up.

Cons:

The cleaning of the rooms hair was all in bathroom they change my room and the other room had hair all in bathroom also.

2026-03-26 • via Nuitee
J
jeffrey • couple • us
10
short stay, had to leave real early other wise great
2026-03-22 • via Nuitee
M
Mabel • couple • us
9
Very good for the price and breakfast was awesome.
Pros:

Close to shopping area and food area

Cons:

Na

2026-03-16 • via Nuitee
T
Thomas • solo_traveller • us
10
2026-03-15 • via Nuitee
J
Joseph • couple • us
4
Overall I am neutral about my stay. I am still awaiting my refund for the room downgrade.
Pros:

I loved this property. The bed was comfortable and everything was well cleaned. I did however run into issues.

Cons:

My room got downgraded from a suite to a regular king room, mind you I booked over a month in advance as I am on my honeymoon. The shower has zero shampoo when I showered. Finally, in the morning as I was heading to the lobby I smiled and said good morning to the housekeeper and she scowled at me and rolled her eyes, it caught me off guard more than anything.

2026-03-09 • via Nuitee
D
Damian Alejandro • family_with_children • us
10
2026-03-05 • via Nuitee
A
Antonio • extended_group • us
10
2026-03-03 • via Nuitee
J
John • family_with_children • us
10
Enjoyable
Pros:

Great hotel, very clean and comfortable. Would recommend.

2026-03-02 • via Nuitee
J
James • couple • us
6
Staff great. Property is old and beat up. Needs paint, new fixtures.
Pros:

Great service.

Cons:

Pretty beat up. Old, we need a refresh.

2026-03-01 • via Nuitee
A
Alison • family_with_children • us
7
2026-03-01 • via Nuitee
S
Shelton • couple • us
8
2026-02-25 • via Nuitee
S
Shelton • couple • us
8
2026-02-25 • via Nuitee
E
Errica • couple • us
10
The customer service was excellent.
Pros:

The room was very spacious and the people were great.

Cons:

I really enjoyed everything honestly. The breakfast was great.

2026-02-24 • via Nuitee
P
Powdar • couple • us
8
Pros:

Everything was satisfactory..

2026-02-24 • via Nuitee