Swiss Diamond Hotel Prishtina

Hotels
Independent
9.4 (153 reviews)
Sheshi Nena Tereze, Pristina, Kosovo, 10000 , Pristina , RS

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Cons:
Concierge not manned during my stay

Categories

Cleanliness
9.24
Clean and well-maintained hotel, no specific negatives mentioned.
Service
9.71
Staff consistently described as friendly, helpful, and professional.
Location
9.25
Centrally located with easy access to historic sites and shopping.
Room Quality
9.2
Rooms are spacious, well-furnished, and comfortable.
Amenities
9.23
Amenities well appreciated, including spa and good wi-fi.
Value for Money
9.19
Reasonably priced compared to other European hotels.
Food and Beverage
9.74
Breakfast and restaurant offerings praised for variety and quality.
Overall Experience
9.61
General consensus on a memorable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:18

Property Description

Experience unmatched luxury at Swiss Diamond Hotel Prishtina, where comfort meets elegance in a prime location.

Indulge in Relaxation
Pamper yourself at our exquisite spa, offering a range of massages, body treatments, and rejuvenating facials, ensuring you leave feeling refreshed and revitalized.

Culinary Delights
Savor exquisite cuisine at Ulpiana Restaurant, or take advantage of our 24-hour room service for a cozy night in. Enjoy complimentary breakfast and mingle with fellow guests at our daily reception for an unforgettable dining experience.

Top-notch Amenities
Stay connected with free Wi-Fi throughout the hotel, unwind in the health club or indoor pool, and host successful meetings with our conference center equipped to meet your business needs.

Don't miss your chance to experience luxury and comfort. Book your stay at Swiss Diamond Hotel Prishtina today!

Important information:

  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRN

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.4
Based on 153 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.25
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.74
Overall Experience: 9.61
8
856rivkak Business
10
The Best Choice while in Prishtina!
Pros:

We have stayed at the Swiss Diamond 5 times for business while in Prishtina. This time we spent a total of eight nights in two separate stays. We found the service at the hotel to be excellent as all the staff we encountered were friendly, helpful and professional. The experience in both the restaurant and lounge were wonderful.

If you are looking for an exceptional experience in the best hotel in Prishtina, the Swiss Diamond is your best choice. Compared to many other European hotels, the price is very reasonable.

Highly recommended!

2025-12-22 via Tripadvisor
O
OZS_ATW Business Budapest, Central Hungary
10
Memorable stay
Pros:

I stayed 2 nights at Swiss Diamond Hotel Prishtina. The location was easy to access. The staff was very friendly. I had a single room with a big balcony. My room was pretty spacious. The bed was also a good one. There were all the amenities you need in the room.
Breakfast was really impressive with a wide variety of dishes.

2025-11-25 via Tripadvisor
J
JMK-Pittsburgh Couples Pittsburgh, Pennsylvania
10
Five Star Luxury Hotel
Pros:

This is a tremendous hotel. It’s conveniently located next to Mother Teresa Boulevard - a major pedestrian shopping street.

We had a premium deluxe room that was as large as some suites. The bedroom was beautiful with some of the nicest furniture I’ve seen in a hotel. The bathroom was equally luxurious with a tub and shower. The shower might have been the largest one I’ve seen in a hotel.

WiFi was very good. We got several English tv channels which we appreciated.

Service was top notch. The restaurants were very good for both dinner and breakfast.

Valet parking is free and greatly appreciated when you arrive during rush hour.

I loved the place and hope to return.

2025-10-15 via Tripadvisor
C
Ceetee777 Couples Stevenage, Hertfordshire, England
10
Perfect stay
Pros:

I can't fault this hotel in any way, in my humble opinion. The welcome was great, and checking was smooth.
Visited the hotel restaurant for dinner, and that was superb.
The service was above all expectations. My appreciation to Besnik, who looked after us in the restaurant. Besnik was very professional and explained everything that we needed to know.
Definitely, we will be coming back.

2025-10-12 via Tripadvisor
J
Jussi
10
Pros:

Great hotel, amazing service

2025-10-12 via Nuitee
A
Andrew
10
Pros:

STAFF Were extraordinary.
Hotel beautiful and I love the pool.
The room was elegant.
I will comeback to the Swiss Diamond Hotel in a heart beat.

2025-10-11 via Nuitee
K
Kamyar
10
Pros:

All in all everything was great and staff was very helpful, friendly and nice. I highly recommend this hotel.

2025-10-11 via Nuitee
P
Paula
10
Pros:

Very pleasant

2025-10-10 via Nuitee
N
nawazv2021 Solo travel
10
A great hotel in a great location
Pros:

The hotel is most centrally located with easy access to historic sites. The service was excellent all round. The room was great and so was the food at the restaurant.
Only improvement I can suggest is that the conceirge should be manned. There was a table and a sign saying Conceirge but for the three days I was there it was not manned but the helpful staff at the reception however made up for it.

2025-10-07 via Tripadvisor
X
X3526FSalid Couples
10
Highly recommended downtown Hotel.
Pros:

A really excellent Hotel right in the heart of Pristina.
Our room was very comfortable.
The Spa is superb with a really decent pool.
The food is excellent. We had a bar snack and breakfast which is a well equipped buffet.
The staff are extremely helpful - without exception they were polite and informative.

2025-09-30 via Tripadvisor
B
Besim
10
Pros:

Staff is good, clean rooms,nice spa,good food

2025-09-29 via Nuitee
A
agrolandr2025 Family
10
Magic night. My birthday was nice and also the place in center of Prishtina is good. Well located near mall and avenues.
Pros:

Special place to visit and stay in Pristina. Good service and all security parking and wifi wonderfull . All services ok

2025-09-27 via Tripadvisor
M
michael partner
10
Pros:

Great hotel, especially the spa and massage. Thank you.

2025-09-24 via Nuitee
T
Travels_With_Ash Family Surrey, England
10
A throwback in time (but in a good way)
Pros:

Tucked away in the heart of this lovely city is an total gem of a hotel.
I knew I was going to like it when the bundle of hotel branded linens in the bathroom was enormous. Put that, with the fantastic pool and spa and you're onto a winner.

The rooms were somewhat dated - not old, but a bit old-fashioned in terms of their decor - think lots of red velvet and dark swirly carpets. Staff were great and the location was perfect - right in the centre but away from the main road. That said, some rooms overlook one of the squares that host music stages, so maybe we were lucky with the noise.

Breakfast was good - not exceptional - very 'of the region' in terms of choice - lots of meat for example.

If you're looking for somewhere to stay in Pristina, then look no further...

2025-09-14 via Tripadvisor
A
Aethelred Business Cambridge, Massachusetts
10
Once again, an excellent stay
Pros:

Back at the Swiss Diamond maybe the 8th time in 5 years, booked by conference organizers. This is still an excellent hotel, to the degree that staying here is a real asset of Prishtina visits.

Rooms are nice, the spa is fantastic, breakfast excellent. Staff is friendly except the non-greeting ground floor porters. Very strange new houseshoes that fully close instead of slippers and that are way too small for me; and at first I was offered a really bad room with mostly walled-up window, but upon asking for it, I got a really good one on the top floor.

Looking forward to return in 2026!

2025-09-14 via Tripadvisor
P
paola
10
Pros:

👍👍

2025-09-13 via Nuitee
N
Nikola
10
Pros:

Greatest place to stay in balcan

2025-09-10 via Nuitee
T
Thomas
8
Bästa läget
Pros:

Hotellet är mycket bra, läget suveränt. Restaurangen håller inte den klassen dom önskar både när det gäller maten och en ganska så trött personal.
Baren och reception var mycket bra.

2025-09-10 via Nuitee
J
Jonas
10
Pros:

Fantastic room! Beutful

2025-09-10 via Nuitee
K
kadri
8
Pros:

I would like to start by saying that I really enjoy staying at Hotel Swiss Diamond Pristina and I always prefer your hotel over others. This stay was especially important to me as I was traveling with my daughter and my father-in-law. Unfortunately, we experienced some issues with the cleanliness of the room. We first noticed glitter on the bedspread that stuck to my daughter, and later we also found old receipts under the bed as well as dust on the headboard. When we contacted the reception, you kindly apologized and sent housekeeping, which we appreciated. However, considering the hotel’s high standard and price level, I would have expected to be offered a new room immediately, especially since we had a young child who needed rest. At a hotel of your class, such mistakes should be compensated in a better way. Despite this, I truly value your hotel and hope that the service will continue to meet the high standard I am used to when staying with you.

2025-09-07 via Nuitee