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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Shared lounge/TV area
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Special diet menus - on request
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Prime Location
Situated in the heart of the city, Sleeperz Newcastle offers easy access to iconic landmarks and the city center railway station. Explore the historic castle and picturesque river Tyne just steps away.
Comfortable Accommodation
Expertly designed rooms cater to both leisure and business travelers. From Twin and Double rooms to Large family options, there is a perfect choice for every guest. Unwind in the evening at the lounge and restaurant, complete with plush sofas and complimentary Wi-Fi.
Exclusive Benefits
Join Sleeperz Select for a 15% discount on stays and other perks to elevate your experience with us. Book now to enjoy a memorable stay at Sleeperz Newcastle.
Group bookings of 5 or more rooms booked at one time will require a separate group booking policy which will be sent directly from Sleeperz Hotel Newcastle.
Please note that the card used for payment will be required at check-in. Failure to do so will require a new payment on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The hotel was really clean and the staff were all friendly and helpful, modern hotel too in a good location
you couldn’t open any windows and the rooms were quite stuffy but there is AC
Located near the train station
There are no closets and when showering the water goes everywhere
Excellent staff at reception. The guy at reception on my check in deserves a raise. Incredibly helpful and genuinely considerate, he made my stay better. Changed my room to a quiet one. Got my signed-in Marriott app. Exceptional mannerism.
A szálloda elhelyezkedése kiváló. A centrumban van, a vonat állomástól 5 percre. Reggeli bőséges, szoba tiszta volt,. Személyzet nagyon kedves.
Szobában nem volt hűtő.
Super Frühstück
Spacious room with required in-room facilities
Floor noise (wooden floor) including noise from the next rooms was disturbing through out night.
Bathroom (from the next/top floor) shower/water discharging noise was so loud in the room I stayed.
Everything about the hotel the location just round the corner from the railway station. The Receptionists were friendly. The room was clean
I had emailed the hotel or company asking for a room at the back looking on to the railway but I got a room 120 in the corner not much of the window looking out on some air con units .I didn't get a response back
Location, staff, cleanliness
Can’t be helped, but noise from traffic, late at night, was the only very minor issue
Very nice hotel. Great location. The staff were very helpful. It was very good value for money when I stayed there.
The hotel is in a good location in relation to the train station, and the rest of the city. For travellers, it's ideal - not even ten minutes to the station.
The rooms have a pleasant layout, and they're bright. There is also a bit of hanging space - 4 hangers, which was fine for a weekend at least.
Free WiFi was an added bonus.
There is little by way of sound-proofing, so I heard someone in a neighboring room sneeze, cough, alarms, conversations.
In addition, the location meant that there was a lot of external sound - police from the station, trains, and drunken revellers. Not the hotel's fault, but it didn't lead to a great night of sleep.
Furthermore, the room wasn't particularly clean on arrival. Dust and hair around the room, it didn't look like it had been cleaned that well.
Check-in felt very rushed too. The lady on reception reeled the information off, without giving me a chance to process it. This meant I didn't know a lot about the hotel process, breakfast, etc. as there was no other paperwork or information given. A small leaflet would have been helpful, as I was particularly overwhelmed at that time, so it wasn't until later that I tried to recall the conversation.
Location
I was disgusted on arrival to find out that the reason we paid so much was because of the great north run. We wasn’t visiting for this and had no idea it was on, we also wasn’t aware that we paid more because of this. We assumed this was the normal price.
Ottimo hotel, ma era impossibile aprire la finestra della camera. Purtroppo sono arrivato dopo un ospite che aveva i piedi bagnati. L'odore era un po' troppo forte.
Great location in the centre for a concert we had planned.
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