Four Points Flex by Sheraton Newcastle

Hotels
•
Four Points Express
8.4 (8052 reviews)
15 Westgate Road , Newcastle upon Tyne , GB
+44 191 261 6171

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Good value for money
Cons:
Noisy environment
High breakfast prices
Limited bathroom space

Categories

Cleanliness
8.29
Many reviews indicated the rooms were clean, but some noted issues like noise and cramped bathrooms.
Service
9.26
Reviewers consistently praised the friendly and helpful staff.
Location
9.3
Numerous comments highlighted the central location and convenience to transport.
Room Quality
8.25
Rooms were described as clean and spacious, though some were noted as basic or had issues like creaky floors.
Amenities
7.78
Some amenities like the lack of breakfast value and creaky floors affected the overall score.
Value for Money
8.74
Guests felt they received good value due to the competitive pricing and location.
Food and Beverage
6.79
Several reviews mentioned overpriced breakfast and suggestions for improvement.
Overall Experience
8.76
Overall, guests enjoyed their stays and would likely return, noting great experiences despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:22

Property Description

Prime Location
Situated in the heart of the city, Sleeperz Newcastle offers easy access to iconic landmarks and the city center railway station. Explore the historic castle and picturesque river Tyne just steps away.

Comfortable Accommodation
Expertly designed rooms cater to both leisure and business travelers. From Twin and Double rooms to Large family options, there is a perfect choice for every guest. Unwind in the evening at the lounge and restaurant, complete with plush sofas and complimentary Wi-Fi.

Exclusive Benefits
Join Sleeperz Select for a 15% discount on stays and other perks to elevate your experience with us. Book now to enjoy a memorable stay at Sleeperz Newcastle.

Important information:

Group bookings of 5 or more rooms booked at one time will require a separate group booking policy which will be sent directly from Sleeperz Hotel Newcastle.

Please note that the card used for payment will be required at check-in. Failure to do so will require a new payment on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.4
Based on 8052 reviews
Cleanliness: 8.29
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 7.78
Value for Money: 8.74
Food and Beverage: 6.79
Overall Experience: 8.76
F
Francesca • couple • it
8
2026-10-24 • via Nuitee
A
Apetri • family_with_children • gb
8
Good experience
Pros:

Very close to all the attractions

2026-10-23 • via Nuitee
K
Kelvin • couple • gb
7
Bed uncomfortable too small
Pros:

Close to train station

Cons:

Bed too small toilet too close to where you make tea

2026-10-23 • via Nuitee
M
Mike • extended_group • gb
10
2026-10-23 • via Nuitee
K
Kerry • family_with_children • gb
7
2026-10-23 • via Nuitee
T
Terrell • couple • gb
6
2026-10-22 • via Nuitee
A
André Filipe • solo_traveller • pt
8
2026-10-22 • via Nuitee
F
Federica Maria • extended_group • it
7
2026-10-22 • via Nuitee
G
George • couple • gb
10
2026-10-22 • via Nuitee
C
Chikezie • solo_traveller • gb
10
A nice place to spent time away from home.
Pros:

Very clean,nice staff, proximity to city centre,good breakfast.

Cons:

No bath in the bathroom, just a shower.

2026-10-21 • via Nuitee
S
Sylvie • solo_traveller • fr
10
Excellente situation géographique et séjour très agréable
Pros:

Great staff & perfect room !

Cons:

Opening windows

2026-10-20 • via Nuitee
J
Jakub • solo_traveller • cz
8
2026-10-19 • via Nuitee
T
Timothy • solo_traveller • gb
8
Nice staff. Great breakfast
Pros:

Great location for the centre of Newcastle. Stylish room with a breakfast added for free when I checked in.

Cons:

At check in, the king size room that I had booked was not available and the very nice receptionist added a breakfast to my room because I was just given a standard double. I don't know if this is a good or bad thing. I was looking forward to a big room, but I enjoyed the breakfast more. Thank you anyway

2026-10-19 • via Nuitee
L
lucy • extended_group • gb
10
Excellent location, convenient for short stay
Pros:

Location excellent, very convenient

Cons:

Noise from the road late at night.
Slightly high price for room

2026-10-19 • via Nuitee
J
JUDITH • family_with_children • es
8
2026-10-19 • via Nuitee
B
Barry • solo_traveller • gb
9
2026-10-19 • via Nuitee
M
Monika Noa • family_with_children • de
10
Pros:

Wir waren rundum zufrieden.

2026-10-19 • via Nuitee
S
Stephen • family_with_children • gb
9
Pros:

Great location and friendly staff

Cons:

Nothing

2026-10-18 • via Nuitee
W
Wheelhouse • family_with_children • gb
9
2026-10-18 • via Nuitee
G
Gianf68 • family_with_children • it
9
Pros:

Vicinanza al centro, ottimo rapporto qualità/prezzo e personale cordiale. Stanza pulita e perfetta per due persone

2026-10-18 • via Nuitee