Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Attentive staff
Cons:
Degraded furniture
Cold showers
Uncomfortable beds
Rusty refrigerator
Poor cleanliness

Categories

Cleanliness
2
Guests expressed concerns about the degraded furniture, rusty refrigerator, and overall poor cleanliness.
Service
6
While the staff received praise for attentiveness, the overall poor condition of the hotel impacted the service rating.
Location
4.5
The hotel's location in a struggling neighborhood affected the guest experience negatively.
Room Quality
3
Guests reported issues with cold showers, uncomfortable beds, and deteriorating room conditions.
Amenities
3.5
The rusty refrigerator and lack of functional amenities led to a low rating in this category.
Value for Money
2.5
Guests felt that the price did not match the poor quality of the facilities and services provided.
Food and Beverage
5
Not mentioned in the review provided.
Overall Experience
3.5
Despite the efforts of the attentive staff, the poor condition of the hotel led to a disappointing overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-22 18:49

Property Description

Welcome to Vale do Sul!

Luxurious Apartments with Balcony and Pool View
Indulge in our air-conditioned apartments with a balcony offering stunning garden views. Relax by the outdoor pool or enjoy a BBQ with our top-notch facilities.

Convenient Location and Amenities
Located just 300 meters from the beautiful Ponta Negra beach, our property offers easy access to Natal Centre and Praia Shopping Centre. Stay connected with free Wi-Fi and explore the area with tour information available at your fingertips.

Easy Accessibility to Airport
Only 40 km away from São Gonçalo do Amarante International Airport, your journey to Vale do Sul is hassle-free. Book now and experience a memorable stay with us!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please note guests will be charged at check-in.

For bookings with Non-Refundable Rate Conditions, the payment method will be according to the specific policies for such bookings.

For domestic guests who decide for installment as the payment method, this property works with the following procedure:

- 30 percent of the total amount may be charged anytime after booking.
- 70 percent of the total amount may be paid in 3 installments upon check in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for R$ 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.5
Based on 4 reviews
Cleanliness: 2
Service: 6
Location: 4.5
Room Quality: 3
Amenities: 3.5
Value for Money: 2.5
Food and Beverage: 5
Overall Experience: 3.5
V
Valeria Cristina
6
A equipe e boa, mas o hotel realmente é sofrivel
Pros:

A pousada tem uma proposta boa, mas ela em si não é. Moveis muito degradados, chuveiro frio, cama ruim. A geladeira estava toda enferrujada (nao tinha como utiliza-la pra nada). A equipe é muito atenciosa e procuraram minimizar a péssima impressão que tivemos. O bairro parece que sofreu com a pandemia e hoje está bem ermo, visto que perdeu muito comércio

2025-03-08 • via Nuitee
I
Ilma
6
Pros:

A pousada precisa de uma grande reforma
O local tem aparência de abandono.
O que se Salva é o atendimento dos funcionários.

2025-01-07 • via Nuitee
B
Bruna
8
Pros:

Uma acomodação que atende muito bem o custo-beneficio. Recomendo

2024-11-22 • via Nuitee
P
Patrícia
2
Pros:

O hotel é muito bonito, mas a manutenção dele não é boa. Os móveis e utensílios estão velhos e gastos. A internet não funcionava muito bem e no primeiro dia encontramos uma barata no quarto. De todos os atendentes, uma dela foi muito simpática e nos atendeu muito bem.

2024-07-23 • via Nuitee