The Jubilee Hotel East - with NEWLY REFURBISHED SPA FACILITIES - GAMESPIT - AND SMOKEHOUSE

Hotels
7 (2811 reviews)
146 The Esplanade , Weymouth , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Parking
Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Value for money
Cons:
Mixed quality in room features
Cold meals in dining

Categories

Cleanliness
6.75
The hotel was very clean and tidy, but some issues were noted like a dusty bathroom.
Service
7.75
Staff were very helpful and friendly, contributing positively to the experience.
Location
8.25
Great location near town center with lovely sea views.
Room Quality
6.25
Rooms were described as clean and comfortable, but some had issues like outdated features.
Amenities
6.75
The hotel had basic amenities, with highlighted dissatisfaction about the advertised spa and dining options.
Value for Money
6.75
Overall very good value for money, but some aspects could improve.
Food and Beverage
6.75
Food was good but there were complaints about cold meals and limited options.
Overall Experience
6.75
The overall experience was enjoyable with minor setbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:26

Property Description

Seafront Location and Family-Friendly Atmosphere
Experience stunning sea views and a warm family-friendly atmosphere at the Jubilee Hotel, located on Weymouth's Seafront and the Jurassic coast.

The Secret Garden Spa
Indulge in relaxation at The Secret Garden Spa with a variety of treatments, including massages, facials, and nail treatments. Unwind in the Secret Garden with a hot tub, sauna, and sun loungers for the ultimate pampering experience.

The Three Chimneys Smokehouse and Grill Restaurant & Bar
Savor delicious meals at our on-site restaurant offering fresh local produce and home-smoked meats. Enjoy a wide selection of beverages and nightly entertainment for a memorable dining experience.

Book now for a memorable stay at the Jubilee Hotel, where comfort, history, and top-notch amenities await you!

Important information:

Breakfast-
is served as a Buffet and consists of Toast, Cereals, Juice, Hot Drinks, Pastries, Fruit and Yogurts, Bacon, Sausages, Fried Eggs or Scrambled Egg, Tomatoes, and Beans. Hashed Browns, Mushrooms, and Fried Bread. We also have Gluten Free and Vegan options. (Occasionally Breakfast may be cooked to order instead of the Buffet, but you will still be able to choose to have whatever you want).
Children under the age of 2 are free with a paying adult.

Dinner-
Consists of 2 courses from our Half board menu. You can pay additional supplements to upgrade to the more expensive dishes and platters.

Parking-
We do not guarantee parking ahead of arrival, on arrival our Reception Team will offer you all available parking options which include:
-a pay and display area at the front of the hotel.
- permits for 2 long stay car parks.
-on street parking within 5 minutes.
-Free Blue Badge parking areas in front or behind the hotel
- 2 onsite car parks that are charged at £10 per vehicle per night and require your keys to be stored at reception,

Pets-
We are Pet Friendly with Pet-Friendly Rooms, and a pet-friendly section in the Restaurant. Please check with us if you have 2 pets that the room will fit 2 pets. We also do not accept American XL Bullies. We charge £10 per night per pet. Customers must always supervise their pets and not leave them alone in the rooms unless they are using the spa or bar facilities.

Mobility Requests-
Please check with us in advance if we can accommodate your mobility requests.
We have 3 elevators, and only 1 fits wheelchairs, mobility scooters (and prams).
The elevator that takes wheelchairs goes from our Lower Ground Floor, (Reception, Spa and Restaurant) to our Upper Ground Floor only.
On our Upper Ground Floor, we have 13 rooms, and another 3 rooms up 8 narrow stairs.
We do not offer disabled room types, but we have tried to make the Upper Ground Floor Rooms as accessible as possible. But please check with us before booking that these rooms are available and that they suit your needs.
Not all our Room Types have Rooms on the Upper Ground Floor so it’s also very important that you book the correct room type.
Also, while the majority of our rooms have elevator access, not all do, so again please check with us if elevator access is required so we can allocate accordingly.

Annex Extension-
Please note that we have 6 rooms our extension at the back of the hotel. Please let the property know in advance if you would prefer a room in the main hotel.

Housekeeping-
In recent years we have stopped automatically doing room services as more of our customers preferred privacy to a Housekeeper knocking on their door at 9am. However, we of course do not want this to get in the way of good customer service so-
-At our Reception, we have a glass cabinet full of lots of extra free supplies- help yourself.
-If you brought us your wet towels, we will exchange them for fresh ones.
-If you would like your room cleaned, please request it the night before and we will schedule you for the next day’s list. This will of course be free.
If you want your room cleaned daily, please don’t let this put you off booking. Just let us know on check-in and we will book you in every day!
Also, all of our toiletries are in dispensers as we have gone eco-friendly and limit our plastics.

Cots-
If you require a cot please check with the hotel that your room will fit a cot, otherwise you may need to upgrade to a room that does. Also please check we have one available and they are not all booked out. Cots are £10 per night, and we provide a sheet but after that ask that you bring your own bedding so that it suits your child’s needs. Alternatively, you are welcome to bring your own cot and then we do not charge for the extra child in the room.

Grade II Listed Building-
As a Grade II Listed Georgian Building, we are subject to regulations which protect the historical and architectural significance. This building is of a special interest meaning alterations cannot be carried out without relevant consent.
What this means... is that we have done our best to update the property to make it modern, clean, and comfortable. However, as we are not a purpose built hotel, we hope that guests bare it mind and accept that we have 77 unique rooms, split into 16 room type categories based on the bed configurations, room characteristics and size and view from the bedroom window.

Check-In Time- 3 pm.
If you arrive earlier feel free to come to the reception where at a minimum, we will arrange your parking and store your luggage while you go and explore Weymouth, or our facilities. You can book a guaranteed early check-in for 12pm at only £10.

Check-Out Time- 10.30 am.
You can purchase a 1 pm checkout for £25. This will be applied to your booking automatically if you do not checkout by 11am.

Bank Cards Required at Check In-
Even if you have paid, we do require valid bank card details on the booking against potential damages in the rooms. We do charge for damages, and fine for smoking in the rooms, and disturbing other customers with noise (if we have tried to fix it and been ignored).

Under 18s-
Anyone checking in under the age of 18 needs to be with a parent, or official guardian.

Our Restaurant Garden-
We close the garden each night at 9pm to minimize noise disturbing customers in rooms. Please respect the staff if they ask you to come in.

Our Facilities-
We do have onsite elevators, a Spa, Restaurant, Function Rooms, and Escape Rooms. On rare occasions these may be closed, booked for private functions, or being serviced. These are extras on offer and not included in the price of your booking which covers room only. Our Bar will always remain open and if we do not provide food service, we are happy to facilitate you ordering food in and eating it in the bar.

Spa-
We cannot remove nail extensions to treat your nails so please make sure these have been removed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 2811 reviews
Cleanliness: 6.75
Service: 7.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 6.75
Food and Beverage: 6.75
Overall Experience: 6.75
B
Burke solo_traveller gb
6
Hotel stay
Pros:

The food was great.

Cons:

The room was okay but the outside balcony was in bad condition. The window had bird droppings on it throughout our stay.
Not serviced rooms unless you requested.

2026-05-16 via Nuitee
I
Isabel solo_traveller gb
9
Pros:

I have never walked into a hotel room and been taken aback by the FRESH, clean smell! It states it's been refurbished and I was very pleasantly surprised about the standard of the room. Parking was available too and staff, very pleasant and helpful. I'd definitely stay again.

2026-05-15 via Nuitee
R
Rachel family_with_children gb
6
Overall quite a good stay but would possibly look elsewhere in future.
Pros:

Staff very friendly and welcoming, location was brilliant and security on main door very good with extra codes

Cons:

Unfortunately woke up at 3am as my room was absolutely freezing and couldnt get radiator to work, also access around room was small/tight.

2026-05-15 via Nuitee
R
Rob couple gb
10
Nice break
Pros:

Lovely location

2026-05-11 via Nuitee
M
Madden couple gb
10
Great bar. Food drinks and entertainment with amazing staff.
Pros:

Excellent bar man Rickey made me and my wife feel very welcome and was very helpful when we needed anything he’s a credit to the hotel thanks

Cons:

The place is amazing with plenty todo darts pool, escape rooms spa, fun activities put on by the staff, who were all excellent hosts.

2026-05-11 via Nuitee
K
Kelly family_with_children gb
10
We had a lovely stay
Pros:

Welcoming, family entertainment, comfy beds.
Will definitely come back 🥰

2026-05-10 via Nuitee
P
PETER solo_traveller gb
7
2026-05-10 via Nuitee
S
Samantha family_with_children gb
10
2026-05-09 via Nuitee
M
Muhammad solo_traveller gb
1
Pros:

Thay have shity small room no AC no fan

Cons:

Beds are small spring mettres smelly room

2026-05-06 via Nuitee
W
Williamson solo_traveller gb
10
2026-05-06 via Nuitee
K
Kane solo_traveller gb
10
2026-05-05 via Nuitee
J
Johnson family_with_children gb
3
Pros:

The rooms are horrendously hot couldn’t get sleep at all

Cons:

The heat in rooms

2026-05-04 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Nice breakfast good all round good stay stay a again soon

2026-05-04 via Nuitee
S
Steve couple gb
8
2026-05-04 via Nuitee
S
Sandra solo_traveller gb
3
Avoid!
Pros:

Great location and the food was quite nice.

Cons:

Most of it was an absolute joke. Parking with cars stacked like tetris board. Most of the staff behaving like they were punished to work there, wearing dirty clothes and having a blast getting drunk in the pub/restaurant. All sticky and dirty, with filthy carpets and half broken blinds in the rooms. Bed with a spring mattress that was as used up, as my patience.

If you are planning to use the SPA - don't bother. I've booked the couples spa package, however the hot tub didn't work (they figured it out 15 mins into our appointment), after waiting for another hour at the bar, we've been finally seen by the massage therapists. One was great, the other one who was drinking till 11pm the night before in the pub, was breathing like she was about to collapse and yawning like it was the most boring hour ever. Super relaxing! But of course I should be grateful, the manager gave us 2 bottles of 0.33 coke zero on him for the inconvenience and didn't forget to mention it, When I asked for a partial refund for the SPA package, that was underdelivered - no money was refunded. Though we were offered a discount for the next stay, as if I was ever planning to come back to this hell hole.

2026-05-03 via Nuitee
E
Emma family_with_children gb
9
2026-05-03 via Nuitee
G
Green solo_traveller gb
10
2026-05-03 via Nuitee
T
T couple gb
2
Overall unsatisfactory, would not recommend
Pros:

Location

Cons:

1, member of reception team a little frosty / patronising when I mentioned I had not hady glasses on me to see info

2. Room accommodation smelly / outdated however after complaining was moved to a better room although unsure why we wasn't given this in the first instance

3. Mold at top of bathroom shower

4. Asked for late checkout on the day of exit however an hour into sleep, the test fire alarm was raised which we wasn't made aware of!! Very frustrating as not only needed the extra sleep but due to heart problems this could've caused an emergency ambulance call!!

Overall totally unsatisfactory!!

2026-04-30 via Nuitee
D
Daniel family_with_children gb
8
Fantastic location, staff and entertainment slightly let down by the room.
Pros:

Great location and the downstairs bar/restaurant with entertainment was a real bonus. The staff were all fantastic.

Cons:

The room was very basic, and poorly decorated with very minimal facilities. I wouldn't want to stay for more than a night.

2026-04-30 via Nuitee
E
Eve family_with_children gb
10
Great family dog friendly hotel
Pros:

Dog friendly nice rooms fantastic location

2026-04-30 via Nuitee