The Busena Terrace

We’re staying in the club section of the resort and it’s really gorgeous. The views are stunning. The staff in general is absolutely wonderful.

We went to the La Tida restaurant for dinner last night. It was a buffet dinner, and I have to say it was the absolute worst buffet I’ve ever had.

There were several stations with the usual meat and salad and chicken, etc. The roast beef and the pork were extremely dry. The salad bar featured wilted lettuce, tiny displays of various vegetables. The chicken as well was very dry. It’s as if there was no chef responsible for this buffet. It was manned by very young servers, and although they were very polite, were extremely slow at clearing the table of used dishes.

It’s as if no staff whatsoever went to the various warmed up stations to see if everything was still warm and I assure you it was not. The “french fries” were cold and tasted like cardboard.

The cost of the meal for four of us was approximately $300 Canadian and was not worth 1/4 of that amount. I’ve had better buffet dinners at a Holiday Inn.

ホテルの施設がキレイ、室内プールで雨の日も楽しめる、朝食ブュッフェが美味しい。

Położenie hotelu.

Frühstück war hervorragend, Wartezeiten davor erträglich durch Nummernvergabe, man muss die Nummer auffällig zeigen, sonst wird man übersehen, wenn auf Japanisch die Nummer angesagt wird. Die Lage ist top, der Strand auch, es gibt einen eingefassten Bereich, in dem man schwimmen darf. Angeblich sind zuviele gefährliche Tiere weiter draußen, allerdings kommt dort sofort das Riff, so dass man nicht möchte, dass die Leute auf den Korallen herumtrampeln (richtigerweise) Unbedingt Schnorchelausflug buchen, lohnt sich sehr! Ist extrem gut organisiert und nur eine mega-kurze Bootfahrt, tolle Ausrüstung wird gestellt. Poolzeiten waren etwas kurz, aber um die Jahreszeit, in der wir dort waren, kein Problem. Schöne Sonnenuntergänge und schöne Live-Musik dabei! Es ist ein Familienhotel geeignet auch für Kinder, wobei viele Asiaten weder den Pool noch das Meer nutzen und daher wenig los war draußen (im April) obwohl es sehr angenehm warm auch zum Baden war. Man muss sich den gelieferten Bademantel (kurz) überziehen wenn man im Hotel unterwegs ist, das wird aber alles gestellt und ist schön kuschelig, ebenso wie der Schlafanzug, der bereit liegt. Im Hotel kann man selbst waschen, das ist sehr günstig.

Das Zimmer war sehr groß, die Mitarbeiter freundlich und sprachen auch größtenteils Englisch (ich kann die negativen Kritiken diesbezüglich nicht nachvollziehen). Das Frühstück ist überragend, auch das japanische ist ausreichend (was ich nutzen musste, da ich keine Zeit zum Anstehen hatte). Der Indoorpool ist toll und auch der Sauna/Spa-Bereich. Beides hat ausreichend lange offen und es gibt kostenlose Pflegeprodukte.

- sehr gutes Frühstück
- das Hotel bot alles, was wir erhofft hatten, vorzufinden

すべて。

ウエルカムドリンクが美味しい。

風景十分漂亮，員工服務太親切

The hotel was amazing, pool incredibly clean and so were the rooms

TLDR: THIS IS NOT A FIVE STAR RESORT BUT THEY CHARGE YOU LIKE THE RITZ NEXT DOOR

Disclosure: I really did not want to write this review, but honestly, after how much I paid and the value I received, I needed to make sure to warn anyone thinking of celebrating their honeymoon or even visiting here. Time of travel: April 4th to 8th.

Our three-week trip to Japan for our honeymoon has been incredible. Truly one of the best trips of our lives. Every hotel we stayed at across the country was thoughtful, warm, and incredibly well run. The people in Japan have been kind, welcoming, and professional everywhere we went.

Unfortunately, our stay at The Busena Terrace in Okinawa completely spoiled the ending of the trip.

We had been staying in luxury properties throughout Japan and expected something similar here. We stayed in Japanese luxury properties and American ones, such as the Four Seasons Kyoto.

This hotel missed the mark by a mile. This is not a luxury hotel, and it should be ashamed of the prices it charges for the service and quality it delivers.

First, the amenities are honestly terrible. We arrived in early April and almost everything was closed. Restaurants closed, beach facilities closed, parts of the property closed. Yet the hotel is still charging full luxury resort prices.

We paid $130 to go free diving, and it turned out to be hopping in a boat and going right in front of the hotel to dive. For $130, we paid to go a little bit further than our own beach line and rent some goggles. We were also only able to swim for 35 minutes.

I felt like I was in a Truman Show episode because everything was so lazy and so poorly executed.

The pool is basically useless. There is no bar service and no drink service anywhere around it. If you want a drink, you literally have to leave the pool, walk down to the little beach store, buy a cooler, buy ice, and fill it with drinks yourself just to sit poolside. I have never seen anything like that at a "luxury" resort.

The beach situation is even worse. The hotel advertises a beach, but in reality, only a tiny sliver is actually open for swimming. The rest is gated off.

Everything costs extra. Literally everything, including bike rentals. At most beach hotels, bikes are included for guests. At every beach resort in Miami they are included. Here you pay for everything, and there is not even basic drinking water available around the property.

The property itself is also very dated and it shows. This is not a modern luxury resort experience. It feels old and tired.

The restaurants are horrible but charge Miami-level prices. Somehow every restaurant claims to be fully reserved every night, yet when you walk by they are mostly empty. The whole thing feels like a bad joke and just adds to the overall experience.

The food was honestly shocking for the price. We paid about $30 for a buffet that was cold and soggy. Another night we spent $180 per person on what they called a French dinner. It was not remotely French and nowhere near the quality you would expect for that price.

The buffet lunch is the same every day, as is breakfast. Zero variation.

The fish restaurant cost $180 total and everything was disappointing. The mussels had no flavor. The fish was mediocre, yet you were paying Miami or Dubai prices while looking at the ocean where your fish came from.

The service was the most disappointing part. The staff does not speak much English, which is completely fine and understandable. That is not the issue. The issue is that they were noticeably rude and dismissive toward foreigners. For the first time in three weeks in Japan, we actually felt unwelcome somewhere. We had even told the hotel ahead of time that we were coming for our honeymoon, and there was zero effort or acknowledgment.

We asked the front desk staff if there was a shuttle into town. The staff member laughed in my face as he told me there was no shuttle available at that time. I do not understand what was so funny or why he was laughing.

The entire stay just felt off and was honestly so disappointing. I paid Miami-level prices, which is totally fine, but the value was not even close to matching.

Japan is an incredible country with incredible people and hospitality. Every other place we stayed was wonderful. This hotel was the one exception, and unfortunately, it was the last stop of the trip.

We ended up canceling the last two nights of our four-night stay and moved next door to the Ritz-Carlton. The difference was immediate and night and day.

It is extremely frustrating because this hotel charges Ritz-Carlton level prices while delivering more of a Motel 6 experience.

Honestly, one of the most disappointing hotel stays we have ever had. I would never stay at a Busena Terrace property again.

Beautiful setting. Nice rooms, generous with toiletries

Ocean view and beach.