Paragon Saigon Hotel

Hotels
8 (1601 reviews)
22-24 Thi Sach , Ho Chi Minh City , vn

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff
Great breakfast
Awesome location
Cons:
Rooms are small
Plumbing issues in bathrooms

Categories

Cleanliness
7.33
Rooms were clean and serviced beautifully; however, there were issues with dirty shower heads and some plumbing problems, indicating room for improvement.
Service
8.8
The staff were exceptional and helpful, contributing to a pleasant stay.
Location
8.84
Great location with key tourist sites easily accessible and in a fun neighborhood.
Room Quality
7.29
Rooms were clean and relatively modern, but some guests mentioned they were small.
Amenities
7.82
The hotel had a fair range of amenities, though the pool was noted as being small.
Value for Money
7.78
Good value considering the location and comfort; however, some additional charges may apply.
Food and Beverage
8.33
Buffet breakfast was outstanding, offering a great variety.
Overall Experience
7.8
The overall experience was positive with some minor drawbacks that could be improved upon.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:53

Property Description

French-Vietnamese Decor
Paragon Saigon Hotel boasts beautiful French-Vietnamese decor, offering guests a unique and elegant ambiance throughout the property. The stylish design adds a touch of sophistication to your stay.

Convenient Location
Situated just a 3-minute walk from the Opera House and Vincom Shopping Centre, this modern 4-star hotel provides easy access to popular attractions such as Ben Thanh Market, Notre Dame Cathedral, and the Reunification Palace. Perfect for exploring the vibrant city of Ho Chi Minh.

Modern Amenities
Enjoy a comfortable stay with amenities like a fitness centre, free Wi-Fi, and a business centre for your convenience. The hotel's restaurant offers a variety of Vietnamese, Western, and Asian cuisines, ensuring a delightful dining experience during your visit.

Experience luxury and convenience at Paragon Saigon Hotel - book your stay now!

Important information:

Guests are required to provide valid photo IDs of all staying guests.

Requests for any children staying as extra guests, please contact the hotel directly for further information. The hotel's contact details can be found on your email booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 420,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for VND 1,000,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1601 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
E
Ellen family_with_children au
2
Horrible beds, terrible service after check in, no security at night and extremely disturbed sleep
Pros:

The bell boy and receptionist recommended a beautiful restaurant to eat at on the last night. It’s a shame the rest of the experience was so disappointing. If you are looking for exceptional stay in Ho chi min I would recommend Mai House.

Cons:

The property had it priced at $800AUD for the night with the price discounted to $244 for a family room. The rooms it’s self was definitely not worth $844, however we didn’t pay this, I do feel the initial higher advertised prices was misleading. Our rooms were not high quality at all, the razors provided slices our skin (do not use them). The air conditioning was an old unit that stank. The beds are rock hard and very uncomfortable. We stayed on the 7th floor and we woken up at 3:30am to extremely loud banging a floor above is, it seems the hotel was renovating, this deeply upset us as we are a family with three small children who were traveling back to Australia the following day. There was also another room on our level who had a domestic with their door open at around 4am & the hotel security didn’t do anything to help support those guest getting their issue sorted. My husband had to walk out at night and see if everything was ok, and kindly ask them to go to bed and they agreed and stopped arguing.

2026-04-18 via Nuitee
M
Mathew solo_traveller au
6
Pros:

The location and buffet was nice.

Cons:

The showers head was terrible. It was a nightmare to have a shower. Makes a mess due to the type of shower head.

The second room we had the bed was all dusty.

2026-04-16 via Nuitee
S
Suhas couple in
3
2026-04-14 via Nuitee
W
Weixin family_with_children au
1
Not recommended for families
Pros:

Floor staff are friendly.

Cons:

Small rooms. Low value for money.
Over charged price.
Poor management, no caring about customers.

2026-04-14 via Nuitee
P
Padiwat solo_traveller th
10
Pros:

Good location,
Good meal,
Good service,

2026-04-13 via Nuitee
A
Abiy couple au
10
I enjoyed my stay at Paragon Saigon hotel, very comfy, perfect location and amazing staff, delicious breakfast. Will def
Pros:

Everything was nice, an excellent hotel.

Cons:

Nothing!

2026-04-11 via Nuitee
Y
Yuki Lyle family_with_children id
9
Pros:

Location

2026-04-09 via Nuitee
M
Mohamed Amine solo_traveller th
6
2026-04-08 via Nuitee
W
Ward family_with_children jp
7
Pros:

Toplocatie,
Mooie grote kamer

Cons:

Heel klein zwembad met laatste verdieping te voet te doen ( niet rolstoelvriendelijk)
Wat oubollige kamer met hier en daar kapotte dingen

2026-04-07 via Nuitee
C
catherinewQ5625SU Family
2
Excessive charges and poor room status
Pros:

Stayed at this place for 4 days.

Family suite is a one bed room unit with 2 rolled in beds. Ok. We have 3 young kids so we can deal with it.

Room smells smoky and dusty. From third night kids started to cough through the night. Aircon filters are dusty and not cleaned properly.

Second last night our 6 year old daughter had a bleeding nose during sleep. She didn’t wake up till the following morning to find out the sheets are blood stained. We told front desk straightaway and put up the make up room sign. Sheets were stripped and piled by us.

No one came to collect them till 3pm when we came back. Rang the front desk again before leaving for dinner and confirmed that we are happy to pay extra for cleaning because of the stains, only to be told that house keeping worked only from 8am to 5pm.

After insisting on getting the sheets collected and left a good tip, we came back to find a note saying they are not recoverable and we will be charged by $2,700,000 VND for them.

The following morning we were shown the breakdown after asking for it. It’s $20USD for a pillow case and $50USD for a bed sheet, then the mattress protector.

What a rip off.

Based on Google review we are not the first victim on bed sheets charges.

So be really mindful booking with this hotel. This place is absolutely not recommended for families. The management shows no sympathy at all.

2026-04-06 via Tripadvisor
S
Sylwia family_with_children pl
10
Pros:

Bardzo fajny hotel. Znakomite położenie, wszędzie blisko a zarazem cicha i spokojna okolica. Śniadanie urozmaicone, każdy znajdzie coś dla siebie.

Cons:

Jedynym bardzo małym minusem jest to, że basen jest mały, ale w tak fajnie, że jest.

2026-04-06 via Nuitee
C
Christopher family_with_children au
10
We loved it and made our time in Saigon very enjoyable. I highly recommend Paragon hotel.
Pros:

Centrally located which was convenient. The staff were extremely helpful and always friendly. The room was perfect. The breakfast was the best we’ve had in Vietnam. The rooftop pool was excellent too.

2026-04-05 via Nuitee
K
Khalid couple sa
6
Improvement needed
Pros:

Breakfast well balanced and excellent

Cons:

Detailed cleaning in both bedroom and toilet
House keeping cleaning is Average

2026-04-04 via Nuitee
K
Katsunori solo_traveller jp
8
Good
Pros:

窓がある

Cons:

繁華街が近く、騒がしい。

2026-04-03 via Nuitee
S
Shinya family_with_children jp
7
2026-04-01 via Nuitee
J
Justin family_with_children au
8
I was reasonably impressed but I think for a city and country of V that the room rate is too much.
Pros:

The mattresses are too hard. The location is awesome and the breakfast was top notch. You could do with 2 coffee pots and possibly more coffee options. Maybe also clearly mark where the guests should stand when waiting for cars or busses as a safety factor.

Cons:

The double bed room does seem a bit small. The room with 2 single beds was larger than the double.

2026-03-30 via Nuitee
P
POKAI family_with_children tw
9
2026-03-30 via Nuitee
P
POKAI solo_traveller tw
9
2026-03-30 via Nuitee
M
mahesh18 Solo travel London, England
2
Avoid at all costs
Pros:

Initially welcome was great ,conceige was very happy and engaging, unfortunately thats was the end of any kind of genuine service received, reception manager was very rude, breakfast staff was even worse, room was tired looking , with old tv , rust on pipes in toilet, swimming pool picture was cleverly taken to look a lot larger, family of 5 was in pool ans no room for anyone else , plunge pool not swimming pool, no umbrellas to keep shade under the 5 sun beds provided ,gym was ok , and to top it all off a film crew filming in lobby , felt like I was in the way amd left to do work in a cafe , simply awful , stayed 4 nights

2026-03-29 via Tripadvisor
C
Com Nhan solo_traveller au
8
Great stay for family of 5, hotel was clean and staff was super friendly
Pros:

Great location, friendly helpful staff, hotel was clean and breakfast was good.

Cons:

No self serve laundry facilities at the hotel or within vicinity of hotel only hotel laundry service which seemed quite expensive.

2026-03-28 via Nuitee