Quality Inn Waterbury East

Hotels
•
Quality Inn
6.4 (437 reviews)
95 Scott Rd , Waterbury , US
+1 203-757-0888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Laundry
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location right off the interstate
Comfortable beds
Helpful staff (specific praise for Ramya and Abhi)
Ice machine and on-site laundry available
Wood floors in some rooms (perceived as more sanitary)
Quiet rooms reported by some guests
Cons:
Repeated cleanliness issues (dirty carpet, stained/old blankets, grimy bathtub)
Poor breakfast (limited selection, no meat) and coffee/coffee-maker problems
Noisy environment and truck-stop feel with loitering that made guests uncomfortable
Inconsistent staff friendliness (some disinterested at checkout)
Room faults: weak shower pressure, small/poorly lit bathrooms, holes in sheets, small TV

Categories

Cleanliness
4.8
Multiple reviews cite dirty carpet, stained/old blankets, grimy bathtub and bathtub issues; some rooms noted as clean but overall cleanliness was a recurring negative.
Service
8.1
Mixed but leaning positive: specific praise for staff members (Ramya and Abhi described as wonderful) contrasted with other mentions of disinterested or unfriendly staff at checkout — overall generally helpful but inconsistent.
Location
6.8
Conveniently located right off the interstate, but frequently described as a truck-stop area with loitering and safety concerns that reduce its appeal.
Room Quality
5.8
Beds often described as comfortable and wood floors appreciated, but issues include holes in sheets, old blankets, small/poorly lit bathrooms, weak shower pressure and occasional odors.
Amenities
7.5
Some useful amenities (ice machine, laundry close to rooms, many outlets) but reports of non-working coffee makers, small TVs and limited breakfast offerings detract from the experience.
Value for Money
8.4
Guests commented 'price was right' and noted convenience (laundry, location), indicating good monetary value despite shortcomings in cleanliness and breakfast.
Food and Beverage
4
Breakfast repeatedly criticized (limited selection, no meat, described as horrible); coffee/coffee maker issues also reported.
Overall Experience
5.8
A mixed, below-average overall experience: comfortable beds and some helpful staff balanced against cleanliness problems, noisy/truck-stop environment and poor breakfast; several reviewers said they would not stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Newly-Renovated Hotel in Waterbury, CT

Convenient Location and Nearby Attractions
The Quality Inn in Waterbury, CT is ideally situated near major highways, providing easy access to a variety of restaurants and attractions such as Brass Mills Commons and East Mountain Golf Course.

Modern Amenities for Comfort and Convenience
Guests can take advantage of the hotel's exercise room, free hot breakfast, and complimentary high-speed Internet access. Business travelers will appreciate the copy and fax services, while all guests can enjoy free coffee and daily newspaper.

Well-Appointed Guest Rooms
Each guest room at the Quality Inn features a flat-screen TV, coffee maker, and other essential amenities. Some rooms even offer additional comforts like a refrigerator, microwave, and whirlpool for a truly relaxing stay.

Book your stay at the Quality Inn today and experience comfort and convenience in Waterbury, CT!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HVN

Location

Guest Reviews

6.4
Based on 437 reviews
Cleanliness: 4.8
Service: 8.1
Location: 6.8
Room Quality: 5.8
Amenities: 7.5
Value for Money: 8.4
Food and Beverage: 4
Overall Experience: 5.8
C
Christopher • couple • us
1
Disgusting and dangerous
Pros:

Human trafficking and drugs being used in the open felt very unsafe and the staff if horribly rude and seem to cover for the illegal operators

Cons:

Everything the breakfast was shit moldy muffins and fermented waffle batter flies all over

2026-11-02 • via Nuitee
M
Myounggin • family_with_children • us
2
Cons:

4일이 지나도 아직도 숙박보증금 취소가 안되었네요

2026-11-01 • via Nuitee
K
Karrie • couple • us
2
Would not stay here again or recommend to anyone.
Pros:

Good ice machine

Cons:

Noisy. Lots of highway traffic and an extremely loud neighbor. Was dirty.

2026-10-13 • via Nuitee
E
Elizabeth • couple • us
7
Okay
Pros:

Room was clean

Cons:

No do not disturb sign to put on door and have not received any kind v of statement of amount paid

2026-10-12 • via Nuitee
J
James • couple • us
7
It was average
Pros:

Next to the highway

Cons:

Not much for breakfast

2026-09-15 • via Nuitee
A
Annetta • extended_group • us
2
Pros:

It was not a good experience. The carpet was really dirty, but the beds were comfortable. The other guests (truckers I'm guessing from all the trucks parked in the lot) were outside our door, knocking and yelling at 3 a.m.! Not a good experience.

2026-09-14 • via Nuitee
H
hayes • solo_traveller • us
5
2026-09-14 • via Nuitee
S
Sharon • couple • us
4
The location is clearly a truck stop, and not in a good way.
Pros:

Bed was very comfortable and room was sparse, but clean. Did not eat breakfast or stay any longer than necessary.

Cons:

The location is clearly a truck stop. Scary to see girls hanging around truckers on a Saturday night, along with a lot of men loitering in the parking lot. Holes in the sheets and spread showed age. Bathroom overhead light didn't work, had to move a lamp for light. Location did not make me comfortable at all. Would not stay again.

2026-09-14 • via Nuitee
E
Ernest E. • solo_traveller • us
6
2026-08-26 • via Nuitee
R
Rolanda • solo_traveller • us
4
It was ok
Pros:

Didn’t eat the breakfast

Cons:

They could have had a bigger tv!! I couldn’t even see it ! It was like 4 a little kid the cleaning of the room and the linen could have been better the room had a dry smell coffee maker didn’t work! It could have been more modern! So back in the day looking

2026-08-23 • via Nuitee
P
Perez • couple • pr
10
2026-08-17 • via Nuitee
P
Perez • couple • pr
10
2026-08-17 • via Nuitee
A
Alicia • solo_traveller • us
8
2026-08-13 • via Nuitee
C
Cheryl • couple • us
6
decent and convenient
Pros:

location

2026-08-08 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Clean n respectful

2026-08-06 • via Nuitee
J
Joanne • couple • us
7
Some good things, some bad things
Pros:

Large quiet room. Loved the wood floor — so much more sanitary than carpet. Comfortable bed with good pillows. Lots of vanity space around the sink to set toiletries. Soft towels. Lots of electrical outlets to charge devices. Easy parking just outside the room. Wonderful staff — Ramya and Abhi were both great.

Cons:

The bathroom sink was clogged and the grimy bathtub floor could use a good scrub. Shower pressure was very weak. The bathroom was tiny (although at least the sink was outside the toilet and shower which helped) and the bathroom door wouldn’t stay open by itself (a door stopper would have been nice). There was no rack for the hand towel so it had to be set on the vanity which meant it was always damp. The only chair in the room was the desk chair so there was no place for the second person to sit, which was very inconvenient. Overall the negatives outweighed the many positives and we would not stay again.

2026-08-05 • via Nuitee
J
Jaris • extended_group • us
8
2026-08-03 • via Nuitee
S
Seaundell • couple • us
7
2026-07-21 • via Nuitee
B
brian • solo_traveller • us
9
Pros:

good location right off the interstate.

Cons:

breakfast was a bit less than what i expected. no meat products to go with the waffles. there was a vehicle full of what appeared to junk on property.

2026-07-20 • via Nuitee
M
Madonna • couple • us
6
2026-07-19 • via Nuitee