Braston Augusta Hotel by Castelo Itaipava

Hotels
7.6 (3116 reviews)
Rua Augusta, 467 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.49
Multiple mentions of cockroaches and issues with room cleanliness.
Service
8.46
Staff are described as helpful and attentive.
Location
9
Location is frequently praised for convenience and proximity to key areas.
Room Quality
7.45
Rooms are described as old and needing renovation.
Amenities
6.98
Amenities like breakfast and coffee supplies have been criticized.
Value for Money
8.44
Good value for the price considering location.
Food and Beverage
5.99
Consistent complaints about breakfast quality and organization.
Overall Experience
7.96
Mixed feelings overall, encouraged by location but let down by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:29

Property Description

Convenient Location near Major Attractions

Located in the vibrant Consolação district, Braston Augusta Hotel by Castelo Itaipava is just a short stroll away from the renowned Paulista Avenue, Frei Caneca Shopping Mall, and Convention Center.

Comfortable Rooms and Modern Amenities

The air-conditioned rooms at the hotel feature private bathrooms, wooden floors, cable TV, a safe, telephone, and minibar. Stay connected with complimentary internet access during your stay.

24-Hour Services and Dining Options

Enjoy a delicious continental breakfast at the hotel and take advantage of the 24-hour front desk service. Unwind at the lobby bar with a drink or indulge in flavorful dishes at the hotel restaurant. With 24-hour room service available, your needs are always catered to.

Book your stay at Braston Augusta Hotel by Castelo Itaipava for a delightful and convenient experience.

Important information:

Please note, late check-in or check-out can be arranged for a fee.

According to the Brazilian law, children and teenagers under 18 years old must be accompanied by their parents or tutors or in possession of a certified authorization from them.

Room services are available 24 hours.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 3116 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 5.99
Overall Experience: 7.96
W
Waldir • solo_traveller • br
9
2026-07-11 • via Nuitee
A
Alexandre Augusto • extended_group • br
8
Boa estadia
Pros:

Localização, funcionários e bom café da manhã

Cons:

Quarto precisa de pequena reforma

2026-07-11 • via Nuitee
A
Anderson • solo_traveller • br
7
Boa
Pros:

Localização

Cons:

Apartamento com estrutura antiga, porém confortável.
Baixa iluminação.
Espelho oxidado com muitas manchas.

2026-07-11 • via Nuitee
T
Thiago • solo_traveller • br
6
Pros:

Localização

Cons:

Café da manhã, cama de casal e da tv

2026-07-11 • via Nuitee
W
Waldir • solo_traveller • br
9
2026-07-11 • via Nuitee
M
Marcos Almeida • solo_traveller • br
8
Pros:

Funcionários educados

2026-07-11 • via Nuitee
F
Fabiane • couple • br
10
2026-07-09 • via Nuitee
M
Maison • extended_group • br
6
2026-07-08 • via Nuitee
A
ailton • couple • br
9
2026-07-08 • via Nuitee
F
FELLIPE • couple • br
7
Bom custo benefício
2026-07-06 • via Nuitee
L
livian • couple • br
10
Pros:

Recepcionistas super atenciosas, café da manhã ótimo, quarto muito bom, localização ótima.

Cons:

Não tem.

2026-07-06 • via Nuitee
V
Victor • couple • br
8
2026-07-06 • via Nuitee
E
Eliasar Pereira • couple • br
6
Pros:

A localização é ótima

Cons:

A manutenção está a desejar, a descarga do vaso sanitário não funcionou e havia um vazamento no registro que inundou o banheiro

2026-07-04 • via Nuitee
M
Marcus • couple • br
10
2026-07-04 • via Nuitee
C
Cristiana • solo_traveller • br
7
2026-07-03 • via Nuitee
S
Sampaio • solo_traveller • br
6
Tem pontos positivos mas pode melhorar
Pros:

Gostei da estrutura do banheiro cama espaço legal

Cons:

Encontrei um cabelo no saindo do leite quente não tem leite frio pão de queijo no café fiz um pedido de toalha pq não tinha no quarto e tive que ir pedir novamente o telefone não estava funcionando o secador de cabelo é muito fraco e aconteceu a mesma coisa de ter que pedir duas vezes um cobertor como o telefone não funcionava tinha que descer e ir pedir

2026-07-02 • via Nuitee
M
Mauricio • solo_traveller • br
9
Pros:

Ótima localização, atendimento muito cortez. Limpeza ok.

Cons:

No quarto, havia tomada com fiação exposta, lixeiro do banheiro sem tampa, e senti falta de chinelos para o banho.

2026-07-02 • via Nuitee
L
Lorraine • solo_traveller • br
8
Pros:

Muito bom

2026-07-02 • via Nuitee
L
Luciana • family_with_children • br
1
Pros:

Nada, tudo pessimo!

Cons:

Limpeza, café da manhã com copo de plástico, sem opções, hotel barulhento , falta de manutenção

2026-06-30 • via Nuitee
C
Cristiane • extended_group • br
10
2026-06-30 • via Nuitee