Braston Augusta Hotel by Castelo Itaipava

Hotels
7.6 (2735 reviews)
Rua Augusta, 467 , Sao Paulo , br

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Children allowed
Pets allowed

Facilities

Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.49
Multiple mentions of cockroaches and issues with room cleanliness.
Service
8.46
Staff are described as helpful and attentive.
Location
9
Location is frequently praised for convenience and proximity to key areas.
Room Quality
7.45
Rooms are described as old and needing renovation.
Amenities
6.98
Amenities like breakfast and coffee supplies have been criticized.
Value for Money
8.44
Good value for the price considering location.
Food and Beverage
5.99
Consistent complaints about breakfast quality and organization.
Overall Experience
7.96
Mixed feelings overall, encouraged by location but let down by cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:29

Property Description

Convenient Location near Major Attractions

Located in the vibrant Consolação district, Braston Augusta Hotel by Castelo Itaipava is just a short stroll away from the renowned Paulista Avenue, Frei Caneca Shopping Mall, and Convention Center.

Comfortable Rooms and Modern Amenities

The air-conditioned rooms at the hotel feature private bathrooms, wooden floors, cable TV, a safe, telephone, and minibar. Stay connected with complimentary internet access during your stay.

24-Hour Services and Dining Options

Enjoy a delicious continental breakfast at the hotel and take advantage of the 24-hour front desk service. Unwind at the lobby bar with a drink or indulge in flavorful dishes at the hotel restaurant. With 24-hour room service available, your needs are always catered to.

Book your stay at Braston Augusta Hotel by Castelo Itaipava for a delightful and convenient experience.

Important information:

Please note, late check-in or check-out can be arranged for a fee.

According to the Brazilian law, children and teenagers under 18 years old must be accompanied by their parents or tutors or in possession of a certified authorization from them.

Room services are available 24 hours.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.6
Based on 2735 reviews
Cleanliness: 6.49
Service: 8.46
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 5.99
Overall Experience: 7.96
R
Rafael • solo_traveller • br
8
2026-02-27 • via Nuitee
R
Rafael • couple • br
6
2026-02-27 • via Nuitee
D
DENYSCLEY • solo_traveller • br
6
Experiência não agradável.
Pros:

Da localização

Cons:

Arcondicionado sujo e barulhento, banheiro precisando de manutenção (registros caindo).

2026-02-26 • via Nuitee
A
adriana • extended_group • br
8
Hotel conforável e bem localizado
Pros:

Conforto dos quartos e localização do hotel

Cons:

Do atendimento da recepção

2026-02-26 • via Nuitee
J
Júlia • extended_group • br
8
Ótimo custo-benefício!
Pros:

A localização do hotel é excelente: fica na frente do Parque Augusta, próximo de dois pontos do metro, acesso a ótimos restaurantes e um mercado ao lado do hotel. O café da manha é continental e delicioso. O quarto era limpo e alguém vinha fazer uma faxina todos os dias, trocando as toalhas e tapetes, além de fazer a cama. Os funcionários da recepção e do café da manha também foram fantásticos. Recomendo e ficaria novamente!

Cons:

Eles poderiam ter uma tabela de preços para as bebidas do frigobar e as comidas deixadas no quarto. Acabei bebendo duas águas de 300ml e no final descobri que cada água custava 10 reais - um preço fora do normal. Fui no supermercado ao lado e comprei 3 litros de água por 8 reais.

O ar-condicionado do meu quarto era bem velho e poderia ser melhor, mas deu para o gasto.

2026-02-24 • via Nuitee
M
Manuel Ricardo • solo_traveller • br
8
2026-02-24 • via Nuitee
C
Carlos • extended_group • br
5
2026-02-23 • via Nuitee
C
Carlos Augusto Alves • couple • br
5
Pros:

Localização

Cons:

Ar condicionado muito barulhento e carpetes muito velhos

2026-02-23 • via Nuitee
S
Sueli • couple • br
10
Adoro este hotel
Pros:

Tranquilidade, conforto, funcionários muito gentis.

Cons:

Falta uma lanchonete lá dentro

2026-02-22 • via Nuitee
S
SANDRA • solo_traveller • br
10
2026-02-22 • via Nuitee
L
Larissa • extended_group • br
6
Achei valor alto pelo hotel.
Pros:

Quarto sujo e roupa de cama com
Cheiro de usado.

Cons:

Quartos mal estado de conservação.

2026-02-22 • via Nuitee
M
Maria Diana • family_with_children • br
10
2026-02-22 • via Nuitee
S
Samuel • family_with_children • br
10
2026-02-22 • via Nuitee
L
Luis Marcos • family_with_children • br
10
2026-02-22 • via Nuitee
J
Jose Albano • extended_group • br
8
2026-02-13 • via Nuitee
R
rogerio • couple • uy
3
Ruim
Pros:

Localização ok

Cons:

Hotel velho mal cuidado

2026-02-13 • via Nuitee
J
Jose Albano • extended_group • br
8
2026-02-13 • via Nuitee
A
Ana Gomes Torres • solo_traveller • br
1
Pior experiência em hotelaria.
Pros:

localização

Cons:

o hotel é sujo, mal conservado, café da manhã sem louça suficiente para atender a demanda, comida crua, iluminação péssima nos quartos, moveis sujos, cama desconfortavel.

2026-02-13 • via Nuitee
S
Sandra Mendes • family_with_children • br
9
2026-02-13 • via Nuitee
M
monteiro • couple • br
6
Cons:

Não foi sobre acomodação mas sim sobre comunicação, tinha um bloco de carnaval na rua do hotel no horário do Check In e não fomos acusados ,apesar do hotel tem até um cronograma de carnaval na recepção. Fiquei por mais de duas horas tentando acessar o hotel sem sucesso tive que deixar o carro s um km do hotel e ir s pé até o hotel debaixo de chuva

2026-02-12 • via Nuitee