Gran Villagio Hotel SP by Castelo Itaipava

Hotels
7.1 (4968 reviews)
Rua Martins Fontes, 330 , Sao Paulo , br

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Size of rooms
Cons:
Cleanliness issues
Old bathroom conditions
Poor amenities and food quality

Categories

Cleanliness
5.99
Multiple mentions of dirty rooms, poor bathroom conditions, and overall dissatisfaction with cleanliness.
Service
7.96
Many positive comments about staff attentiveness and service quality.
Location
8.5
Consistent praise for the hotel's location among nearly all reviews.
Room Quality
6.45
Room problems mentioned, including leaks and poor maintenance, but overall appreciation for size.
Amenities
6.98
Basic amenities functioning well but some concerns about internet and comfort.
Value for Money
7.44
Comments indicate a fair value for the location, although some complaints imply higher expectations.
Food and Beverage
6.49
Mixed reviews on food quality, with some complaints about the breakfast options and odors.
Overall Experience
6.96
Generally good experience noted with room for improvement, reflecting an average assessment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:19

Property Description

Luxurious 4-Star Stay in the Heart of Sao Paulo

Convenient Location: Situated in the financial center of Sao Paulo, Gran Villagio Hotel SP by Castelo Itaipava is surrounded by restaurants, theaters, and entertainment options. Close proximity to key attractions like Franklin Roosevelt Square and Anhangabau Metro Station.

Modern Comforts: Each room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Guests can unwind with complimentary toiletries and a hairdryer. Free WiFi and private parking add to the convenience.

Delightful Dining: Start your day with a continental or buffet breakfast at the hotel. For other dining options, explore the nearby culinary scene or relax at the on-site bar.

Experience luxury and convenience at Gran Villagio Hotel SP by Castelo Itaipava. Book your stay now for an unforgettable Sao Paulo getaway.

Important information:

According to the Brazilian law, children and teenagers under 18 years old must be accompanied by their parents or guardians or in possession of a certified authorization from their parent or guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

7.1
Based on 4968 reviews
Cleanliness: 5.99
Service: 7.96
Location: 8.5
Room Quality: 6.45
Amenities: 6.98
Value for Money: 7.44
Food and Beverage: 6.49
Overall Experience: 6.96
J
Jefferson • couple • br
7
Bom custo benefício para viagens curtas.
Pros:

Localização e preço.

Cons:

As instalações são antigas e carecem de manutenção.

2026-02-14 • via Nuitee
L
Luis Carlos • couple • br
3
Atenção
Pros:

Limpeza

Cons:

Estava com ar pingando. Vou ao menos duas vezes ao ano lá . Nunca fiquei em um quarto reformado.
Os funcionários se quer oferece possibilidade. Nem olham para vc quando te atende.

2026-02-13 • via Nuitee
L
Lusimelre • solo_traveller • br
8
Pros:

Da localização muito bom e central

2026-02-12 • via Nuitee
C
Cleiton • couple • br
10
Pros:

Tudo bom

2026-02-11 • via Nuitee
F
Felipe • couple • br
5
Não recomendo. Não condiz com as fotos do site.
Pros:

Limpeza aceitável.

Cons:

Hotel extremamente velho é deteriorado não condiz com as fotos do site. Infelizmente terei uma nova hospedagem no local, pois não posso cancelar.

2026-02-10 • via Nuitee
M
Marcelus • couple • br
8
2026-02-10 • via Nuitee
V
Volmar • couple • br
9
Pros:

Excelente

2026-02-10 • via Nuitee
E
edmundo • solo_traveller • br
9
love it
Pros:

I'm a big guy, the single bed was a little small

Cons:

the bed, too small

2026-02-10 • via Nuitee
K
ketlen • couple • br
10
2026-02-09 • via Nuitee
L
lukenia • solo_traveller • br
6
2026-02-09 • via Nuitee
E
Emerick • couple • br
2
Nojento
Pros:

Apenas a localização e o respeito dos funcionarios

Cons:

O banheiro estava IMUNDO, o espelho estava inteiro escorrendo liquido preto e a banheira estava suja

2026-02-09 • via Nuitee
L
Luciana • couple • br
9
2026-02-09 • via Nuitee
O
Otilia • family_with_children • br
10
2026-02-09 • via Nuitee
I
Ian Machado Pereira • couple • br
7
Cons:

Instalações velhas, quarto com aspecto de mal cuidado.

2026-02-09 • via Nuitee
L
Lucas • couple • br
10
2026-02-08 • via Nuitee
A
Ariana • family_with_children • br
9
Pros:

Excelente localização, café da manhã muito bom. Quarto bem espaçoso.

2026-02-08 • via Nuitee
C
Cecy Buque • extended_group • mz
6
Pros:

Amei a Localização
Amei os colaboradores

Cons:

As comodidades, achei que o hotel precisa de uma reforma geral
O frigo bar só tem alcool

2026-02-08 • via Nuitee
F
Felipe • family_with_children • br
10
Pros:

De tudo como sempre, todos atenciosos, café da manhã delicioso, só falta a smartv e diminuírem o preço pro carnaval

2026-01-31 • via Nuitee
P
Paulo Turci • family_with_children • br
10
Pros:

Atendimento Ana na recepção excelente

2026-01-31 • via Nuitee
B
Bruno • couple • br
7
2026-01-30 • via Nuitee