Londoner Grand, a Luxury Collection Hotel, Macau

Hotels
•
Luxury Collection
9.2 (713 reviews)
The Londoner Macao, Estrada do Istmo, s/n, Cotai , Macau , MO
+853 2880 2000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Smoke smell
Limited breakfast options

Categories

Cleanliness
8.53
There were mentions of smoke smell in a non-smoking room.
Service
10
Staff were consistently described as polite, friendly, and professional.
Location
9.5
The hotel's location is convenient and close to many attractions.
Room Quality
9.54
Rooms are spacious, clean, and well-designed.
Amenities
8.99
Amenities are modern, though some guests noted the lack of a microwave.
Value for Money
9.52
Complimentary upgrades and the overall quality justify the cost.
Food and Beverage
7.98
Breakfast options were limited, and some guests were not satisfied with the Asian offerings.
Overall Experience
9.53
General sentiment indicates a high level of satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:00

Property Description

Experience unparalleled luxury at the 5-star Londoner Grand, a Luxury Collection Hotel, Macau, where sophistication meets comfort on the vibrant Cotai Strip.

Exquisite Accommodations
Indulge in spacious air-conditioned rooms featuring breathtaking views of the pool, city, or Cotai Strip. Relax with modern amenities including a 42-inch flat-screen TV, while en suite bathrooms are equipped with invigorating showers.

Outstanding Amenities
Make a splash in our stunning outdoor pools or elevate your fitness routine in our 24-hour gym, complete with personal trainers available to enhance your workout experience. Enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel.

Prime Location
Conveniently situated just 5 minutes from Macau International Airport, the hotel offers shuttle services to key attractions. Explore nearby cultural landmarks or indulge in shopping and dining—everything is within easy reach.

Don’t miss your chance for an unforgettable stay; book your room now at the Londoner Grand, Macau!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFM

Location

Guest Reviews

9.2
Based on 713 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
W
WEI • family_with_children • sg
10
2026-10-30 • via Nuitee
H
Herve • solo_traveller • my
8
2026-10-30 • via Nuitee
S
Simon • solo_traveller • dk
10
2026-10-29 • via Nuitee
C
Chien-Hung • couple • tw
10
2026-10-28 • via Nuitee
B
Bogdan • couple • hk
10
2026-10-28 • via Nuitee
S
Stefan • couple • ch
10
Komme gerne wieder!!!
Pros:

Zentral, sauber, super Personal!!

Cons:

….fällt mir nichts ein…

2026-10-27 • via Nuitee
J
Jose Manuel Spinola • extended_group • za
9
Amazing
Pros:

Very central and good location. Beautiful rooms. Enjoyed it very much.

Cons:

Enjoyed every thing can’t think about one

2026-10-25 • via Nuitee
G
GUNHUI • family_with_children • kr
10
2026-10-25 • via Nuitee
W
Wei • couple • at
10
非常舒服😌适合拍照
Pros:

整体感觉很舒服，尤其是前台工作人员非常耐心细周到，还应我们的建议给换了个看到铁塔夜景的房间👍

Cons:

没发现

2026-10-24 • via Nuitee
H
Hsinya • extended_group • tw
8
Pros:

逛街吃飯都方便

Cons:

櫃檯人員動作很慢

2026-10-24 • via Nuitee
H
Hsinya • extended_group • tw
7
房間算大.床好睡
Pros:

逛街方便

Cons:

櫃檯人員速度很慢

2026-10-24 • via Nuitee
임성민 • family_with_children • kr
8
2026-10-24 • via Nuitee
S
Sweetlittle • extended_group • th
8
2026-10-24 • via Nuitee
H
Harold • family_with_children • ca
8
Pros:

Good location and nice hotel

Cons:

I booked at booking.com confirmed with email ok.
I also called hotel to ask booking confirmation fine or not. I am told on the phone by hotel staff Saying booking is confirmed.
HOWEVER when I arrived hotel, hotel told me could not find my booking ???!!
I show the email , and it took the staff about 20 minutes to find my booking. The total check-in time took 30 minutes.

Very disappointed......

2026-10-21 • via Nuitee
M
Min Ju • couple • tw
9
2026-10-15 • via Nuitee
황근 • family_with_children • kr
9
Pros:

The staff are very friendly and kind.
We were very comfortable because Ms. Chloe from the concierge service provided us with good information about entertainment and restaurants.

2026-10-15 • via Nuitee
K
King Tung Anthony • solo_traveller • hk
9
Very good and enjoyable staying in your hotel. Thanks.
Pros:

Staff are very friendly and considerate… They proactively assisted us when queuing and handed out water while we’re waiting for room.

Cons:

Nil…

2026-10-11 • via Nuitee
H
Honsue • couple • au
9
Pros:

Amazing pool and gym and prime location

2026-10-07 • via Nuitee
N
Noppawong Pimpat Kongrattanapirom • couple • th
10
Love to stay and will definitely go back here. I wish i cud stay a whole week here.
Pros:

Newly renovated. Lighting is very good not too dark but bright and warm. The water pressure is amazing. I stayed at non smoking floor but still it can be smell the cigarettes at the corridor. Again when u go inside the room the smell has gone. Well done. The picture on the website is a good reference.

Cons:

Cigarettes smell is everywhere even on the corridor of non-smoking floor and in the lift.

2026-09-17 • via Nuitee
J
jane • solo_traveller • gb
9
Pros:

Great decoration and surroundings

2026-09-17 • via Nuitee