Londoner Grand, a Luxury Collection Hotel, Macau

Hotels
•
Luxury Collection
9.2 (607 reviews)
The Londoner Macao, Estrada do Istmo, s/n, Cotai , Macau , mo

listing image 1
Show all photos
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Smoke smell
Limited breakfast options

Categories

Cleanliness
8.53
There were mentions of smoke smell in a non-smoking room.
Service
10
Staff were consistently described as polite, friendly, and professional.
Location
9.5
The hotel's location is convenient and close to many attractions.
Room Quality
9.54
Rooms are spacious, clean, and well-designed.
Amenities
8.99
Amenities are modern, though some guests noted the lack of a microwave.
Value for Money
9.52
Complimentary upgrades and the overall quality justify the cost.
Food and Beverage
7.98
Breakfast options were limited, and some guests were not satisfied with the Asian offerings.
Overall Experience
9.53
General sentiment indicates a high level of satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 00:00

Property Description

Experience unparalleled luxury at the 5-star Londoner Grand, a Luxury Collection Hotel, Macau, where sophistication meets comfort on the vibrant Cotai Strip.

Exquisite Accommodations
Indulge in spacious air-conditioned rooms featuring breathtaking views of the pool, city, or Cotai Strip. Relax with modern amenities including a 42-inch flat-screen TV, while en suite bathrooms are equipped with invigorating showers.

Outstanding Amenities
Make a splash in our stunning outdoor pools or elevate your fitness routine in our 24-hour gym, complete with personal trainers available to enhance your workout experience. Enjoy seamless connectivity with complimentary Wi-Fi throughout the hotel.

Prime Location
Conveniently situated just 5 minutes from Macau International Airport, the hotel offers shuttle services to key attractions. Explore nearby cultural landmarks or indulge in shopping and dining—everything is within easy reach.

Don’t miss your chance for an unforgettable stay; book your room now at the Londoner Grand, Macau!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MFM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MOP 40 per hour.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for MOP 400 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 607 reviews
Cleanliness: 8.53
Service: 10
Location: 9.5
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
Z
Zulfugar • solo_traveller • az
10
Pros:

Above and beyond, i left my expensive watch in the room while room service and room was cleaned nothing was touched , room itself is full of amenities like nespresso coffee machine and humidity controller would definitely come again.

2026-03-28 • via Nuitee
K
KONG FOH • couple • sg
10
Cons:

Hotel location was excellent and very convenient to go everywhere we like to go, especially walkable to MGM,and Venetian, the concierge Benjamin is very helpful, friendly, polite and professional, this is our third time staying in the hotel, room was clean and spacious, bed was very comfortable, highly recommended.

2026-03-26 • via Nuitee
D
Damien • couple • gb
10
Fantastic stay at the Londoner
Pros:

The Londoner was such a good surprise! It was a last minute booking as I wasn't supposed to stay there but had an issue with the first hotel so I chose this one. I'm glad I did! The hotel was so much more than what I was expecting. It's very recent and new, everything is modern and clean. It's also quite luxurious.

The room was better than the pictures. It is spacious, simple but well decorated, felt really luxurious with some high end tea for example, great bathroom and a nice view over Studio City and the Eiffel Tower, free fruits to welcome you, ... The bed was comfortable and the pillows too. There was actually a pillow menu so you can choose a specific type depending on your needs. The service was five stars and everything was great.

Cons:

- Check-in is way too long and a bit intrusive
- Shuttle from Hzmb take too much time

2026-03-24 • via Nuitee
K
Kirwin • family_with_children • au
10
Pros:

The stay was amazing and everything was immaculate, Could not fault anything.

2026-03-24 • via Nuitee
J
JUHUA • couple • cn
9
Pros:

工作人员很专业

Cons:

酒店有一点装修味道，早餐只有固定点餐，单调，而且都没有鲜榨果汁！

2026-03-24 • via Nuitee
W
Weena • family_with_children • th
10
Pros:

ห้องสวย ใหม่ สะอาด

2026-03-23 • via Nuitee
J
Jacqueline • extended_group • fr
10
2026-03-22 • via Nuitee
C
Chiu Fan • couple • hk
9
2026-03-20 • via Nuitee
C
Chee • couple • gb
9
Room was great.
Pros:

Room was very nice

Cons:

View

2026-03-19 • via Nuitee
M
Michaela • family_with_children • at
9
2026-03-16 • via Nuitee
S
Shuta • couple • jp
10
2026-03-15 • via Nuitee
J
johan • couple • sg
10
2026-03-15 • via Nuitee
Y
Yoke Su • couple • my
9
Satisfied with the stay and staff responsiveness.
Pros:

Strategic location. Bond Tower 2 was excellent as it's in close proximity to the casino.

Cons:

Nil

2026-03-15 • via Nuitee
Y
YI-PING • couple • tw
10
2026-03-11 • via Nuitee
C
Chialing • solo_traveller • tw
7
2026-03-11 • via Nuitee
H
Hsin Fang • couple • tw
10
Pros:

位置很方便

2026-03-11 • via Nuitee
H
HONG CI • couple • tw
5
Cons:

因溝通不良，導致住宿體驗非常的糟糕，好好的一個生日就這樣被破壞。

2026-03-10 • via Nuitee
H
HUEI MING • solo_traveller • tw
10
Pros:

房間乾淨，床鋪舒適

2026-03-09 • via Nuitee
秀燕 • family_with_children • tw
9
2026-03-09 • via Nuitee
Q
Qian • family_with_children • cn
9
很好
Pros:

酒店比较新，房间很大，服务到位，和楼下商场连接很方便

Cons:

有一点点装修的味道

2026-03-07 • via Nuitee