The Fern Residency Mumbai, The Acres Chembur, Series by Marriott

Had a good experience. Staff is very friendly and welcoming.

I enjoyed my stay with the king size bed room given to me. The staff and the kitchen chef made me feel very comfortable and they took care of all my diet needs as well. I would strongly recommend my friends and relatives to come and stay here at the Fern residency. I am looking forward to come back here in future. THANKYOU VERY MUCH.

I recently stayed at The Fern Residency, Chembur for two nights, and it was an absolutely delightful experience. What truly stood out was the best-in-class hospitality and the incredibly warm and welcoming team.

From the moment I arrived, I was greeted with genuine warmth and thoughtful service. The entire team was courteous, attentive, and always ready to go the extra mile to make the stay comfortable. The hospitality felt personal and effortless, which made the experience even more special.

The rooms were comfortable, well-maintained, and perfect for a relaxing stay. Every interaction with the staff reflected professionalism and genuine care. The food at The Frontyard was amazing they have both vegetarian and non vegetarian options. The spread was very good breakfast had soo many options to choose from.

A big thank you to the entire team at The Fern Residency, Chembur, for making my two-night stay so memorable. Exceptional hospitality, a wonderful team, and a warm experience — definitely a place I would be happy to return to!

Special thanks to the whole team and staff of taking utmost care of us during our stay.
Thanks to Mr. Shetty, Ms Subha and their whole team - Sachin, Sakshi, Sameer, Satya, Shobhit, Trishara, Abhi and their FNB team Shishir, Nimesh, Mihir, Karthik, Sumit and their house keeping team Sandeep, Gajanan mohad.

Great pool gym facilities. Chef was great for myself a la carte meals non spice

Was a lovely stay. They sent a cake for my father’s early birthday! Very nice overall. Courteous staff too.

Location was great, rooms were super spacious and the team was very kind. Breakfast was the best

Service at the hotel was really fantastic! The staff are very friendly and willing to accommodate any requests. In-room dining is 24/7 as well which is amazing for convenience. The restaurant attached to the hotel has a good selection of food. The restaurant food is good as well. Area around the hotel is mostly residential. Do note that there's a school right beside.

Overall, I had a great experience. The service was excellent, and I am very satisfied.
Everything was good. I'm happy with the overall experience and would recommend it.
Excellent overall experience. Great quality, friendly service, and worth it.
Very satisfied with the overall experience. Highly recommended!

Location was super good, atmosphere i really loved the calm atmosphere its was peaceful, the staffs were very kind to me they made me so comfortable that i didn’t had any issues here
The only thing i had was like sometimes wifi was not ok other than that everything was perfect 4.8 stars out of 5

The staff and service was excellent. Especially impressed by Satya the manager. Understood and met our special needs.

Prime location with rooms clean with all required amenities, staff very cooperative and friendly not to forget food very good and delicious.Service was excellent Value for money spent stay was very comfortable

our stay experience at acres club by fern in chembur was amazing , from the time of booking to checkout & attending to our requests everything was flawless , Thank you SACHIN from FO at fern who made sure that me and my family had a comfortable stay. 🙏

We stayed at the club rooms. Good location, simple rooms, neat and very convenient. Recommend this to anyone wanting to stay in chembur. Just beware of people asking for tips- many of them tend to gang up and ask for exhorbitant sums for no reason.

For a two day family reunion at Mumbai. Had a comfortable stay. Food is good and the staff are very hospitable. Quiet locality in comparison to other locations in Mumbai.

Location

This is at the best a good budget hotel, but they charge you more than a five star hotel for reasons best known to them; perhaps lack of better properties in the vicinity.
Imagine paying 10k plus per night for an ordinary room but not able to watch the FIFA World Cup in spite of repeated plea. A godforsaken cable tv connection is provided in the room which has more local content. It is expected that guests will come from across the country/globe. Then why are the tv channels so heavy with local content? Foolish at the best.
Complimentary water provided in the room in glass bottles are so tightly screwed that every time one has to call someone to open it for you. If you try hard, the bottle neck will give in, but the cap won't budge. Repeated complaints didn't solve the problem.
Snacks kept with the minibar is grotesque. Imagine dehydrated okra and jackfruit from an unknown local brand! If you want something to munch with your tea/coffee you can't have a decent cookie or snacks from a reputed brand.
Breakfast has all nuts and seeds, oh, so healthy, but no oats/muesli.
Overall, it is absolutely clear that the property is not managed by anyone with professional qualification. While you pay an exorbitant price , you get a totally disorganised and unprofessional service by untrained and inhuman staff
AND IMAGINE, THEY BOAST OF MARRIOT NAME!
Sincere advice, AVOID by all means.

Liked that the staff was welcoming, the support staff was helpful and responsive