The Fern Residency Mumbai, The Acres Chembur, Series by Marriott

Hotels
9 (360 reviews)
411-B, Hemu Kalani Marg, Chembur East , Mumbai , in

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Service
Clean Facilities
Good Ambience
Delicious Food
Cons:
High Price
Room for Improvement in Comfort

Categories

Cleanliness
8.96
The hotel room is very clean.
Service
9.43
Staff incredibly attentive and friendly, making the visit memorable.
Location
8.47
Location could be improved as mentioned in some reviews.
Room Quality
8.92
Overall good room quality but some concerns about bed comfort.
Amenities
8.95
Basic amenities but satisfactory service compensates.
Value for Money
8.41
Price for the room should be lower for the quality provided.
Food and Beverage
9.46
Delicious meals with good variety.
Overall Experience
9.43
A wonderful experience with notable service and good atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:10

Property Description

Exquisite Indian-Inspired Designs
Experience luxury in every detail with 84 guest rooms at The Fern Residency, Mumbai, each uniquely designed with inspiration from the Indian script.

Convenient Location for Business Travelers
Perfect for business travelers, our hotel in Chembur offers easy access to key business and entertainment hubs like Vashi, Bandra, and Powai, all within a 20-minute drive.

Amenities for Leisure and Wellness
Unwind at The Acres Club with sports facilities like tennis and squash, or stay active in the gym. Indulge in a culinary journey at The Art House with Indian, Chinese, and Continental delicacies. Book your stay now for a memorable experience at The Fern Residency, Mumbai.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 7 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 360 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
T
TushIndia Family
10
Excellent stay in Chembur
Pros:

Excellent hospitality. The front desk team is very supportive especially Mr Sachin, Mr Omkar and others. Rooms are very clean and comfortable. Food is very tasty. Thanks to the restaurant team for guiding various menu as per our comfort esp. Mr. Mihir, Mr. Ruchiket, Mr. Sahil and Mr. Abhishek.
Worth visiting again. Strongly recommended.

2026-05-10 via Tripadvisor
J
Jayaraman couple in
9
Pleasant and comfortable stay
Pros:

The check in process was quick. I made a request for a nice room as my previous experience wasn’t all that good . The executive manning the desk Mr P Sandeep was kind enough to upgrade my room and personally escorted me to show the room . This personal touch made my stay a very pleasant one .
The breakfast spread was very good including live station choices

2026-05-05 via Nuitee
5
58kumarv Couples
10
Worth visiting again.
Pros:

Location is good. Peace and quiet atmosphere. Rooms are spacious and cozy. Staff is friendly and accomodating. Value is high but so are the amenities worth every penny. Clean and hygienic rooms and washroom area.

2026-04-29 via Tripadvisor
K
karanmsanghvi Family Ahmedabad, Ahmedabad District, Gujarat
10
Group Booking - Marriage
Pros:

Our stay at The Fern Residency by Marriott, Chembur on 19th and 20th April 2026, during a family wedding, was truly exceptional.

Having booked 16 rooms well in advance, we experienced seamless coordination right from the start. A special mention to Mr. Sachin, the Reception Manager, whose professionalism and attentiveness stood out. He understood our requirements in detail and extended full cooperation, ensuring that even the smallest requests were handled efficiently—something that makes a significant difference during wedding events.

The rooms were well-appointed, clean, and comfortable, and the overall service standards were impressive.

We sincerely appreciate the hospitality extended and would highly recommend this property for group stays and family occasions.

2026-04-27 via Tripadvisor
P
Passenger27658256619 Family
10
Wonderful service with good food
Pros:

We came here for family dinner. Food is awesome. Service is super excellent, specially Mr. Bhola has given wonderful treatment. Will revisit soon

2026-04-24 via Tripadvisor
A
Ashish solo_traveller jp
8
2026-04-14 via Nuitee
A
Alexandre family_with_children fr
9
2026-04-08 via Nuitee
K
kanagamr Family
8
It was a short stay. Enjoyed the stay. Will be back I am sure. Note to Sameer - smile more becoz of that killer smile! 😎
Pros:

……………………………………………………………….

2026-03-31 via Tripadvisor
C
chandrak582 Business
10
Comfortable stay
Pros:

Comfortable stay & good food very good staff

2026-03-27 via Tripadvisor
P
PeppyStarling Couples Australia
10
Great experience
Pros:

Initially booked for 4 nights, but ended up staying for more than 3 weeks due to a family emergency in India.
The room was clean and spacious with all the things you need. The bed was super comfy, which made for a great night's sleep. It was very convenient to have a decent restaurant downstairs to save time going into town for a meal. The staff (both at the reception and restaurant) were fantastic, very helpful, courteous and efficient. Thank you for going the extra mile for us; the complimentary taxi to the airport was most appreciated.
Will absolutely return if ever in Mumbai again.

2026-03-22 via Tripadvisor
R
Raphael couple de
9
2026-03-12 via Nuitee
R
Rex family_with_children au
10
Will go again.
Pros:

Friendly staff. Exceptional service. Food was really yummy. Always got complementary dishes apart from buffet.

Cons:

None.

2026-03-07 via Nuitee
G
Gaurav family_with_children in
7
2026-03-03 via Nuitee
R
Rohini solo_traveller in
6
2026-02-28 via Nuitee
R
ravisZ47QM Family
10
Wonderful time @ Ferns
Pros:

We stayed in Fern Residency Chembur in Dec and it was a great stay. I would like to Sachin and his team for their cooperation, help and patience. The team is very customer centric and very helpful. Food is really good and they are very flexible to cutomer needs. Overall it was pretty memorable stay and would surely recommend others to stay. Thanks Sachin.

2026-02-23 via Tripadvisor
H
H4943TUmelissal Family
10
Friendly and welcoming.
Pros:

We went to Mumbai on a medical trip and had the pleasure of staying at this wonderful hotel. The staff are absolutely amazing, everyone was so friendly and welcoming. The room was beautiful and clean. The food was delicious and a great variety. I cannot recommend this hotel enough. Thank you to all the staff who made it feel like home away from home.

2026-01-31 via Tripadvisor
B
bhagwandas b ramchandani family_with_children in
10
Pros:

All was well

Cons:

Almost every was above average

2026-01-29 via Nuitee
P
Paresh couple ae
7
2026-01-24 via Nuitee
Y
youngy1999 Family Lynbrook, Greater Melbourne, Victoria
10
Amazing Customer Service
Pros:

Amazing customer service. All of the staff are really helpful and kind. They extended our room stay for free and by themselves without asking us to do so. The food was delicious. The restaurant staff were very friendly, kind and helpful. All of the staff were polite and lovely. The lovely service that was provided by the staff. Makes me want to come back to Mumbai for a holiday again.

2026-01-21 via Tripadvisor
R
rexs558 Family
10
Excellent service
Pros:

Excellent customer service. All the staff were very helpful, polite and friendly. Restaurant food was very good.

2026-01-21 via Tripadvisor