The Fern Residency Mumbai

Hotels
9 (340 reviews)
411-B, Hemu Kalani Marg, Chembur East , Mumbai , in

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Service
Clean Facilities
Good Ambience
Delicious Food
Cons:
High Price
Room for Improvement in Comfort

Categories

Cleanliness
8.96
The hotel room is very clean.
Service
9.43
Staff incredibly attentive and friendly, making the visit memorable.
Location
8.47
Location could be improved as mentioned in some reviews.
Room Quality
8.92
Overall good room quality but some concerns about bed comfort.
Amenities
8.95
Basic amenities but satisfactory service compensates.
Value for Money
8.41
Price for the room should be lower for the quality provided.
Food and Beverage
9.46
Delicious meals with good variety.
Overall Experience
9.43
A wonderful experience with notable service and good atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:10

Property Description

Exquisite Indian-Inspired Designs
Experience luxury in every detail with 84 guest rooms at The Fern Residency, Mumbai, each uniquely designed with inspiration from the Indian script.

Convenient Location for Business Travelers
Perfect for business travelers, our hotel in Chembur offers easy access to key business and entertainment hubs like Vashi, Bandra, and Powai, all within a 20-minute drive.

Amenities for Leisure and Wellness
Unwind at The Acres Club with sports facilities like tennis and squash, or stay active in the gym. Indulge in a culinary journey at The Art House with Indian, Chinese, and Continental delicacies. Book your stay now for a memorable experience at The Fern Residency, Mumbai.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for Rs. 1,500 per person per night when using an existing bed.
    People 7 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 340 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
H
H4943TUmelissal • Family
10
Friendly and welcoming.
Pros:

We went to Mumbai on a medical trip and had the pleasure of staying at this wonderful hotel. The staff are absolutely amazing, everyone was so friendly and welcoming. The room was beautiful and clean. The food was delicious and a great variety. I cannot recommend this hotel enough. Thank you to all the staff who made it feel like home away from home.

2026-01-31 • via Tripadvisor
B
bhagwandas b ramchandani • family_with_children • in
10
Pros:

All was well

Cons:

Almost every was above average

2026-01-29 • via Nuitee
P
Paresh • couple • ae
7
2026-01-24 • via Nuitee
Y
youngy1999 • Family • Lynbrook, Greater Melbourne, Victoria
10
Amazing Customer Service
Pros:

Amazing customer service. All of the staff are really helpful and kind. They extended our room stay for free and by themselves without asking us to do so. The food was delicious. The restaurant staff were very friendly, kind and helpful. All of the staff were polite and lovely. The lovely service that was provided by the staff. Makes me want to come back to Mumbai for a holiday again.

2026-01-21 • via Tripadvisor
R
rexs558 • Family
10
Excellent service
Pros:

Excellent customer service. All the staff were very helpful, polite and friendly. Restaurant food was very good.

2026-01-21 • via Tripadvisor
R
Ratan • family_with_children • in
10
2026-01-20 • via Nuitee
J
Jha • couple • in
10
2026-01-18 • via Nuitee
B
bharatv2026 • Family
10
Amazing room, and even better staff!
Pros:

Had a wonderful stay here at The Ferns Residency. The rooms are top notch and they have a superb restaurant downstairs and have a wonderful banquet hall opposite to it called Acres club.
Couldn't have found a much convenient place than this.
Highly highly recommended hotel for business, couple and family.
Kudos to the team and management.

2026-01-11 • via Tripadvisor
I
Ismail • family_with_children • ae
5
Might not select this property on my next visit.
Pros:

The sustainability role that the property is targeting.

The cleaning staff was very friendly.

Cons:

The customer was not received as per the standard protocol of the hotel industry.

The cost appearing during booking and the invoice showed different amounts, which creates deficits in trust and transparency.

The absence of a Chauffeur for unloading and loading. I had to do it myself with the help of the security guard.

Even if the third member was part of the package, I had to engage with the property to keep the bed for two consecutive days.

No proper response during the first day breakfast, and they take a longer time to replenish the emptied bowl.

2026-01-10 • via Nuitee
E
Explorer21528622848 • Couples
10
Wonderful stay
Pros:

We had a truly wonderful stay at The Fern Residency, Chembur. From check-in to check-out, everything was smooth, comfortable, and well taken care of. The rooms were clean, well-maintained, and thoughtfully arranged, making our stay relaxing and enjoyable.

What truly stood out was the exceptional hospitality. A very special mention to Sakshi, who went above and beyond to make our stay memorable. Her warmth, professionalism, and attention to detail made us feel genuinely welcomed and cared for. She ensured that every small requirement was addressed promptly and with a smile, which made a huge difference to our overall experience.

The staff as a whole was courteous and supportive, reflecting the hotel’s high standards of service.

Highly recommended for anyone looking for a comfortable stay with excellent hospitality in Chembur. We would definitely love to stay here again! 🌟🏨

2026-01-09 • via Tripadvisor
J
Jusko • solo_traveller • sk
9
2025-12-28 • via Nuitee
P
Pramod • family_with_children • us
10
Perfect
Pros:

Excellent Staff and service . My son had to go for his sports event and they ensured he has a breakfast bag filled with muffins , fruits and Sandwich. Also the food had good choices .

Cons:

In first couple of days the water was only slowly draining from the bathroom.

2025-12-21 • via Nuitee
F
Flyer793118 • Family
10
Clean room
Pros:

Ananad and Monu gave a very good service ..hotel room is very clean aswell..fast aswell..perfect location for traveling passengers

2025-12-14 • via Tripadvisor
C
Chandrasekar • couple • in
9
Comfortable
Pros:

Convenient

Cons:

Nil

2025-12-14 • via Nuitee
8
880tanies • Business
10
10/10
Pros:

Staff incredibly attentive, friendly, nothing too much trouble. Great location and facilities. Kitchen meals were delicious.
Cannot wait to come back.

2025-12-07 • via Tripadvisor
M
Manoj • extended_group • ae
9
Short & sweet
Pros:

Good & clean

Cons:

Location

2025-12-06 • via Nuitee
G
geetas346 • Family
10
Great place!
Pros:

Great place. Wonderful hospitality. Enjoyed the food! Excellent service. Would recommend this place. Rishab served us and did a fantastic job. Thank you.

2025-12-03 • via Tripadvisor
A
Ashwini • couple • ae
10
2025-11-23 • via Nuitee
W
wanida • extended_group • th
9
2025-11-20 • via Nuitee
I
Ishan Uberoi • family_with_children • in
9
2025-10-31 • via Nuitee