Hotel Napoleon

Hotels
8 (387 reviews)
Piazza Italia 2 , Pontremoli , it

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cleanliness
Cons:
Room comfort issues
Limited amenities
Breakfast quality

Categories

Cleanliness
7.5
Reviews mention cleanliness positively, but there are concerns about it being somewhat dated.
Service
9
Staff received high praise for their friendliness and helpfulness.
Location
9
The location is frequently noted as strategic and convenient, close to the city center.
Room Quality
7
Concerns over room comfort, including old furniture and hard mattresses.
Amenities
8
Generally viewed positively, but some suggestions for improvement.
Value for Money
7.5
Mixed feedback, with mentions of being decent but expectations for more given the price.
Food and Beverage
8
Breakfast received good reviews but was described as uninspired by some.
Overall Experience
8
Overall experience reflects a blend of positives and negatives, maintaining a good average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:34

Property Description

Prime Location

Comfortable Rooms

Multilingual Staff

Experience a perfect blend of comfort and convenience at Hotel Napoleon. Book now to enjoy a memorable stay with us!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PSA

Location

Guest Reviews

8
Based on 387 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 8
F
francoise • couple • fr
7
Pros:

Emplacement central, bon confort et propreté impeccable, très bon accueil.

Cons:

Structure un peu datée, internet et téléviseur défaillants.

2026-03-27 • via Nuitee
M
Maurizio • solo_traveller • it
10
Soddisfatto in tutto
Pros:

Mi e piaciuta l'accoglienza e la disponibilità sia all'arrivo che alla partenza

2026-03-26 • via Nuitee
M
Maria Assunta • couple • it
8
2026-03-25 • via Nuitee
S
Sara • couple • it
8
Pros:

Posizione ottima per visitare il centro

2026-03-22 • via Nuitee
A
alessia • couple • it
9
Pros:

Colazione varia
Camera pulita
Staff cordiale

2026-03-21 • via Nuitee
F
FRANCESCO • solo_traveller • it
10
Pros:

Parcheggio. Gentilezza personale. Posizione.

2026-03-20 • via Nuitee
A
Andrea • couple • it
8
2026-03-12 • via Nuitee
A
Alessia • couple • it
8
2026-03-11 • via Nuitee
E
Elisa • solo_traveller • it
8
Pros:

Zona centralissima, locali puliti e personale molto gentile.

2026-03-06 • via Nuitee
M
Maffi • couple • it
8
2026-03-01 • via Nuitee
S
Stefano • couple • it
9
2026-02-12 • via Nuitee
G
Genaro Eduardo • solo_traveller • it
10
Tutto a posto
Pros:

La cordialità de la gente

2026-02-10 • via Nuitee
S
Sabine • couple • de
10
2026-01-26 • via Nuitee
B
Barbara • couple • it
7
Ottimo rapporto qualità prezzo
Pros:

Staff molto gentile, camera pulita e parcheggio comodo

Cons:

Camera un po’ datata, struttura datata , colazione con buona varietà ma non grande qualità dei prodotti

2026-01-25 • via Nuitee
N
NICOLA • couple • it
7
Pros:

Tutto

2026-01-22 • via Nuitee
F
Francesca • family_with_children • it
8
Tranquillo
Pros:

Hotel non proprio moderno ma molto pulito, con un atmosfera rilassante .

Cons:

La posizione e la pulizia.

2026-01-20 • via Nuitee
E
Elisa • solo_traveller • it
8
2026-01-19 • via Nuitee
L
Luciano • solo_traveller • it
10
2026-01-19 • via Nuitee
S
Sebastian • family_with_children • gb
8
2026-01-19 • via Nuitee
R
Roberta • couple • it
10
Anche l hotel napoleon è stato protagonista delle mie belle emozioni che ho vissuto a pintremoli
Pros:

E una struttura che va incontro alle esigenze dei clienti ,sono persone comunicative ,gentili ,infatti era la,seconda volta che ritornava r lo consiglio ai miei ciniscenti

2026-01-19 • via Nuitee