Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Variety in breakfast
Cons:
Cleanliness issues
Room renovations needed

Categories

Cleanliness
7.58
Multiple mentions of cleanliness concerns in various reviews.
Service
9.05
Staff were noted as friendly and helpful in several reviews.
Location
9.09
Multiple reviews praised the hotel's convenient location.
Room Quality
8.04
Mixed sentiments; some rooms were described as needing renovation.
Amenities
8.57
Guests appreciated the range of amenities provided.
Value for Money
8.53
Generally perceived as decent value for the quality offered.
Food and Beverage
8.58
Breakfast received positive feedback with variety and quality praised.
Overall Experience
8.55
Overall experience was generally positive despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:11

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of tradition and luxury at Matsumoto Hotel Kagetsu, the city's oldest hotel, established in 1887. Renovated in 2016, the hotel seamlessly combines classic furnishings with modern amenities.

Convenient Facilities for a Relaxing Stay
Enjoy 24-hour front desk service, a public bath, complimentary bicycles, and property-wide WiFi. The well-appointed rooms feature air conditioning, heating, a fridge, and a hairdryer, ensuring a comfortable stay.

Explore and Unwind
Discover the town with free bike rentals, indulge in relaxing massages, and take advantage of services like luggage storage and laundry. With its proximity to JR Matsumoto Station, Matsumoto Castle, and Nawate Street, Kagetsu Hotel is the ideal choice for your next getaway.

Important information:

Please note final orders are taken at 20:00.

Please note shuttle service is available from Matsumoto Station if reserved in advance. Please contact the property directly and make a request via the Special Request box at the time of booking.

Children aged 0-5 years incur an additional charge of 2,200JPY per night when using extra beds.

A breakfast surcharge of 1,375JPY per child, per day applies for children aged 3–5 years.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NGO

Location

Guest Reviews

8.5
Based on 2648 reviews
Cleanliness: 7.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
J
Johanna • couple • de
9
2026-09-19 • via Nuitee
T
Toshiki • extended_group • jp
8
2026-09-19 • via Nuitee
A
Alexis • couple • fr
10
2026-09-17 • via Nuitee
T
taku • solo_traveller • jp
10
Pros:

民藝の落ち着きあるホテル　

2026-09-17 • via Nuitee
C
ChengYu • extended_group • tw
8
真的非常漂亮，很更享受在這個歷史悠久的飯店中渡過的時光。整個建築、裝潢、傢俱擺設都是小細節，喜歡民藝的人不能錯過！
Pros:

飯店的早餐buffet！像是把信州特色們都蒐集在這個早餐裡了！可以感受到飯店的用心。

Cons:

是自己選擇的別館，因為想要體驗沈浸在民藝中，真的非常漂亮，每一個傢俱、掛畫都好有故事感。
但可能也是因為建築關係？充電插座非常非常少。房間內的設備們，熱水壺之類的都找不到插座⋯
可能需要向櫃檯借延長插座。

2026-09-17 • via Nuitee
R
Rino • couple • jp
10
2026-09-16 • via Nuitee
K
kazuo • family_with_children • jp
8
Pros:

朝食とてもおいしかったです。
アメニティーも充実していてとてもよかったです。

2026-09-15 • via Nuitee
J
Javier • couple • ar
8
2026-09-15 • via Nuitee
W
William • solo_traveller • au
9
2026-09-14 • via Nuitee
K
KEIKO • solo_traveller • jp
9
Pros:

場所が街の中で買い物や食事に出かけるのがとても便利でした、スタッフの方々も親切丁寧で快適に過ごす事ができました
又松本に来た際には宿泊したいです

2026-09-13 • via Nuitee
T
TAKEO • couple • jp
8
　まぁまぁ良かった。
Pros:

　小綺麗で立地も良い。

2026-09-13 • via Nuitee
T
Toshiaki • couple • jp
9
リラックスできる宿泊施設でした。また利用したいです。
Pros:

夕食の籠会席料理が適量なので女性、男性にも満足出来て嬉しい限りでした。その分お酒を飲む量が増えてしまいました。
施設全体的に和洋式が上手く織りなして落ち着きました。

Cons:

ツイン部屋クローゼットの扉開閉が壊れていて閉まりが悪かったです。和室のクローゼットは問題ありませんでした。

2026-09-12 • via Nuitee
N
Nicky • family_with_children • nl
6
2026-09-11 • via Nuitee
T
TOMOKO • couple • jp
10
大満足。
Pros:

素敵な民藝家具を使用していて、とても落ち着いた雰囲気で心地良かった。接客も丁寧。夕食のイカザというコース料理も見た目が素敵で美味しかった。
立地が良く，とても観光に便利。ホテル周辺も静かで、周辺散策だけでも、趣きがありとても楽しかった。

2026-09-11 • via Nuitee
J
Jessica • couple • us
10
2026-09-11 • via Nuitee
T
Tim • couple • de
7
Pros:

Etwas in die Jahre gekommen. Von außen sehr ansprechend, das Zimmer war etwas in die Jahre gekommen. Das Personal war klasse und sehr hilfsbereit! Man hat uns im Rahmen einer Umbuchungsaktion sehr geholfen und unterstützt! Klasse! Wäre an anderen Orten wahrscheinlich nicht so gelaufen! Danke noch einmal für Ihre Unterstützung!

Cons:

Zimmer etwas in die Jahre gekommen

2026-09-11 • via Nuitee
M
Marco • couple • it
8
Pros:

Posizione pulizia

Cons:

Lo staff parla poco inglese e sono poco elastici. Avevamo chiesto di anticipare la colazione di 10 minuti perché avevamo un treno la mattina presto ma nulla non ci sono venuto incontro

2026-09-11 • via Nuitee
T
Tim • couple • de
7
2026-09-11 • via Nuitee
T
TOMOKO • couple • jp
10
2026-09-11 • via Nuitee
E
ERI • family_with_children • jp
8
2026-09-10 • via Nuitee