The Retreat

It was okay

There was lot of smoke and smell in the room

Very expensive for what you get. Pictures are very skewed. Front desk service was terrible. Not an impressive property and over priced.

The service sucked. The airconditioner didn't work at night, the bathroom flooring was extremely slippery. The food was pathetic. In comparison, the prices were high.

Very nice property. Great food. Near to Taj Mahal. Good hospitality

This place looks good on the website but it did not have the same setup in the room, they have to setup separate beds when compared to what we booked for my kids.
We woke up early in the morning at around 5:00 am but to our surprise no hot water for shower.
Later around same day flush was not working when house keeping stopped by they said it takes time for the flush.
Overall management has to look at these small things and correct them if not this may end up bad experience for tourists like us visiting Taj Mahal.

The staff was very pleasant and helpful, but the hotel is not in good condition. It needs a complete overhaul - deep cleaning, stains, plumbing, paint, etc. They don’t even have “Do Not Disturb” door tags.

Advertised as a luxury property, it was not at all luxurious. The lobby and entrance are well maintained, but it ends there. Bed linens worn out, upholstery torn and stained. No hand towels. Sink chipped, faucets eroded. No facial tissues. Had to call to have the hot water turned on in our shower. Cleaning trolley left in the hall 24 hours a day. Disappointing. Staff friendly and kind.

The staff were unable to assist us with almost anything we asked for and it was not until the very last night that they actually had someone there representing a travel company. If all you need is a bed, then it is ok, but beyond that, you should look for some other place.

He travel a lot and do not have very high expectations. We are very flexible and understand many times issues at hotels happened. This experience was fine in all respects nothing was great but the one major problem was that they had no hot water provided other than first thing in the morning and it was a specific request that I had to discuss and beg for hot water. That is not acceptable

Need to have better maintenance

is good hotel clean ans the service is good too all is ok only for clean next day no some come.room.for clean room so is ok good location and friendly is recommended for any still here nice

Fake 4 star rating, they don’t have basic amenities working like swimming pool is not operational.
Basic toiletries not provided for eg: dental kit.
In-room refrigerator is not provided.
In-room dining : they don’t have Items available on the menu, they said only main course dal roti paneer is there.
Very disappointed, please don’t visit this hotel.

there is no hot water at all and room cleanliness is avg.

Very well priced one-night stay in a clean comfortable hotel with helpful staff.

It is a very nice property with good rooms and adequate humble staff. The stay was pleasant and rooms were spacious. Thanks to the Hotels.com to get the decent price for these hotel rooms.
Amazing budget stay.

Good clean hotel, well located, nothing fancy. It was fine for our one night stay. Left quite early, so we did not have breakfast. Internet was decent.

Enjoyed.

Very nice and comfortable.

Rooms and lobby were quite nice. Staff we efficient. Location was not great, but most of Agra is dirty. It is a 10-15 walk to the Taj.