Fuji Lake Hotel

Hotels
Independent
8.8 (148 reviews)
1 Funatsu, Fujikawaguchiko-cho, Minamitsuru-gun, Fujikawaguchiko, Yamanashi-ken, 401-0301 , Fujikawaguchiko , JP

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Elevator
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great food options
Beautiful views
Cons:
Cleanliness issues
Rude customer service

Categories

Cleanliness
6.55
Issues with hygiene reported, including dirty toilet and pillows.
Service
8.05
Mixed feedback on service quality; rude interaction noted but staff were generally polite.
Location
9.55
Great location with views of Mount Fuji and the lake mentioned positively.
Room Quality
9.05
Rooms appreciated for their views and comfort, though some issues mentioned.
Amenities
9.05
Amenities provided were appreciated and deemed adequate.
Value for Money
9.05
Good variety of food options for the price, reasonable value.
Food and Beverage
9.55
Highly praised for buffet quality, especially steak and seafood.
Overall Experience
9.55
Overall enjoyable stay despite some issues; positive highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:20

Property Description

Luxurious Spa Services
Indulge in massages and facials to relax and unwind during your stay at Fuji Lake Hotel.

Delicious Dining Options
Satisfy your appetite at the hotel's 2 restaurants offering a variety of delectable dishes.

Convenient Amenities
Enjoy complimentary Wi-Fi, concierge services, and gift shops at this hotel.

Book your stay now at Fuji Lake Hotel and experience the perfect blend of luxury and convenience near Mt. Fuji Panoramic Ropeway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • General

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Location

Guest Reviews

8.8
Based on 148 reviews
Cleanliness: 6.55
Service: 8.05
Location: 9.55
Room Quality: 9.05
Amenities: 9.05
Value for Money: 9.05
Food and Beverage: 9.55
Overall Experience: 9.55
N
ningning solo_traveller cn
7
赤富士怀石料理很不错
Pros:

湖景不错

Cons:

进入酒店气味不太好闻,房间里也是。

2026-06-20 via Nuitee
K
Katsuyoshi family_with_children jp
9
2026-06-20 via Nuitee
K
Kevin solo_traveller sg
8
Pros:

Services & food

Cons:

Lack.of proper beds for big family.

2026-06-19 via Nuitee
R
REIKO solo_traveller jp
10
2026-06-19 via Nuitee
N
Natila solo_traveller sg
10
Pros:

Everything about the hotel especially the room and views!

Cons:

Nothing

2026-06-19 via Nuitee
S
Serina couple us
10
It was a wholesome experience, GORGEOUS view and SUPURB buffet meal!
Pros:

Wonderful staff, beautiful facility, and delicious buffet breakfast and dinner. I was impressed and delighted by everything they offered! I had the lake view, and I'm glad I chose that side.

Cons:

Nothing.

2026-06-19 via Nuitee
辰倩 solo_traveller tw
10
CP值高,必須加購自助餐看富士山!
Pros:

飯店有很多接駁班次來往飯店和車站,
凌晨雖叫不到計程車,但附近有共享腳踏車可以租,所以我們還是有成功看到清晨的富士山!
房間內有浴缸,若需要泡私人溫泉可撥電話跟櫃檯預約,大眾池有分露天、半露天和室內,都非常舒服~還有按摩椅可以舒壓!
服務非常地好!餐廳可以看到富士山,餐點也非常美味,比台灣很多有做吃到飽的飯店還有水準!哈密瓜超好吃

Cons:

沒有

2026-06-17 via Nuitee
S
Shibin family_with_children us
9
2026-06-17 via Nuitee
C
Cor solo_traveller nl
8
2026-06-17 via Nuitee
A
Alejandro solo_traveller mx
10
Pros:

La amabilidad, la limpieza, el Don de darse completamente, fue genial mi estancia

Cons:

Nada

2026-06-17 via Nuitee
K
kevin extended_group be
10
2026-06-16 via Nuitee
S
shalini couple in
9
it was a very comfortable stay, friendly and helpful staff, good food, great location
2026-06-16 via Nuitee
K
Kristina extended_group de
8
sehr schönes Hotel mit Blick auf Fuji, perfekte Lage
Pros:

tolles Frühstücksbuffet. Sowohl westlich als auch japanisch. Alles sehr schön präsentiert. Der Frühstücksraum mit Blick auf den Fuji. Einfach toll

2026-06-14 via Nuitee
M
Mo solo_traveller sg
9
2026-06-14 via Nuitee
N
Nicole family_with_children au
9
2026-06-13 via Nuitee
Y
Yuko family_with_children jp
8
2026-06-12 via Nuitee
E
ERIKO extended_group jp
10
とても良かったです
Pros:

ホテルの方がみなさん親切で挨拶も毎回してくださって温かい雰囲気のホテルでした
ブッフェも品数が多くてたくさんいただきました
障害者対応のお部屋に宿泊しましたが、お部屋が広くてバリアフリーで目の前に富士山が見えて、とても良いお部屋でした

Cons:

特にありません

2026-06-12 via Nuitee
V
vandanshah solo_traveller in
7
2026-06-11 via Nuitee
C
Cecilie solo_traveller no
10
Over all forventning! Kommer gjerne igjen :)
Pros:

Fantastisk hotell med sjarm og koselige detaljer. Herlig spa (onsen) i underetasjen som jeg hadde helt for meg selv kl 8 om morgenen. Veldig hyggelig betjening!

Utrolig bra middagsbuffé med masse å velge mellom! Sushi, kjøtt, sjømat, desserter, masse ulik drikke med og uten alkohol.

Fint med et observatorierom øverst for å se Fuji. Dessverre var det litt for overskyet denne gangen.

Cons:

Ingenting. Men litt synd at utebassenget bare er åpent i sommersesongen.

2026-06-11 via Nuitee
C
Clarence family_with_children sg
8
2026-06-11 via Nuitee