Bucharest Comfort Suites Hotel

Hotels
7.6 (1665 reviews)
B-dul Nicolae Balcescu nr.16 , Bucharest , ro

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Old furnishings
Limited amenities

Categories

Cleanliness
7.15
Some reviews mentioned issues with cleanliness and old furniture.
Service
8.65
Multiple reviews praised the staff for being helpful and courteous.
Location
8.65
The location was often described as excellent and central.
Room Quality
6.65
Some rooms were reported as old and in need of renovation.
Amenities
7.15
Limited mention of amenities, some dissatisfaction with the provided items.
Value for Money
7.15
Certain rooms were considered too expensive for their condition.
Food and Beverage
7.65
Food quality was average with some reviews mentioning limited variety.
Overall Experience
7.75
General opinions suggest a mixed experience with notable positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:25

Property Description

Prime Location and Traditional Comfort
Bucharest Comfort Suites Hotel, just a stone's throw away from the National Theatre of Bucharest, offers a cozy stay with free WiFi. The traditionally-furnished rooms provide modern amenities like air conditioning, cable TV, and a coffee machine.

Convenience at Your Fingertips
With a 24-hour front desk, laundry service, and a meeting room for business needs, the hotel ensures a hassle-free stay. Guests can enjoy complimentary coffee, water, and balcony views in some suites.

Explore Bucharest with Ease
Surrounded by cultural landmarks and dining options, guests can easily visit the Romanian Athenaeum, Old Town, and the Christmas market. Don't miss the convenience of being just 18.5 km from Otopeni International Airport.

Ready to experience comfort and convenience in the heart of Bucharest? Book your stay at Bucharest Comfort Suites Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs RON 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for 122 lei per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1665 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.15
Value for Money: 7.15
Food and Beverage: 7.65
Overall Experience: 7.75
E
Eyup couple tr
3
bir daha o hotele gitmeyi düşünmüyorum
Pros:

kahvaltı çeşit yoktu ve bodrum gibi bir yerde kahvaltı yaptık

Cons:

odalar çok kötüydü hiç hijyenik değildi ve beklediğimiz gibi bir oda değildi

2026-04-10 via Nuitee
C
Cerys family_with_children gb
1
Waste of money.
Pros:

The staff were friendly and helpful.

Cons:

The property was extremely dated, unlike the photos advertised. Beds were rock solid and uncomfortable. Massive billboard outside the window made the room light up all night. Aircon did not work, extremely hot room. Excessive noise from boulevard, sirens & shouting etc all night. Very very poor hotel, would not stay again or recommend to anyone.

2026-04-10 via Nuitee
V
Vazzano family_with_children it
7
Pros:

Albergo in posizione centrale, con metro e fermata pullman per aeroporto vicino. Anche la partenza del tour per Transilvania è praticamente sotto casa. Così come la catena Luca, e un negozio alimentari aperto H24.

Cons:

Abbiamo dimenticato in stanza il carica batteria del cellulare. Ritornati dopo un paio d'ore il check out non è stato possibile entrare in stanza per recuperarlo

2026-04-09 via Nuitee
R
Roger couple fi
8
Pros:

Bra läge invid gamla stan. Personalen vänliga och trevliga. Rummet stort och rent. Morgonmålet bra.

Cons:

Jazzucin fungerade inte. Stor reklamduk på fasaden skymde utsikten från balkongen.

2026-04-09 via Nuitee
G
Gaia Elsa family_with_children it
3
Pros:

La posizione sicuramente comoda.

Cons:

Abbiamo riservato una suite per ospitare 3 persone e invece ci è stata assegnata una camera con 1 solo letto matrimoniale dove abbiamo dovuto dormire in 3 e non è stato possibile aggiungere un letto. Arredamento davvero vecchiotto e poca professionalità nell' accogliere.La camera non è stata riassettata il giorno dopo e alla richiesta di farlo ci è stato risposto che la pulizia non viene effettuata tutti i giorni, poco male ma avrei preferito esserne informata.

2026-04-08 via Nuitee
M
Mario extended_group it
10
Personale gentile, accogliente e disponibile a qualsiasi ora, camere ben pulite e molto accoglienti
2026-04-08 via Nuitee
G
Gülşen family_with_children tr
1
Tavsiye etmiyorum
Pros:

Otopark yok wifi yok üç kişilik rezervasyon yaptığım halde iki kişilik yatak sonra ekstra ücret ödedim sadece ve sadece konum güzel rahat.

Cons:

Hiçbirseyini

2026-04-08 via Nuitee
T
Tamer couple il
9
2026-04-08 via Nuitee
M
Michela couple it
10
2026-04-07 via Nuitee
R
Roberto family_with_children it
7
Posizione ottima e stanze grandi.
Pros:

La posizione e la gentilezza del personale della reception e dell'addio alla colazione.

Cons:

Lo stato delle nostre stanze, al secondo piano, risulta datato mentre il primo piano sembra rinnovato.

2026-04-05 via Nuitee
K
Kirsten solo_traveller au
7
Great location walk to everyone
Pros:

Bed was large and super comfortable!
Room was large!
Weird kitchen with cooling facilities but no pans or any dishwashing liquid or tea towels. Seemed strange.
Renovated room.
Nice shower and breakfast.

Cons:

It was so hot in the room.
Couldn’t sleep with window open as street traffic was horrendous!

2026-04-05 via Nuitee
D
Dorel family_with_children ro
9
2026-04-04 via Nuitee
Κωνσταντίνα couple gr
8
2026-04-02 via Nuitee
M
matteo couple it
10
Perfect Central Stay with Exceptional Comfort and Service
Pros:

I had a wonderful stay at Bucharest Comfort Suite Hotel. The location is absolutely perfect—right in the city center, making it easy to explore everything on foot.

The staff was incredibly kind and helpful throughout my stay, always ready to assist with a smile. The breakfast was rich and delicious, with a great variety of international options to choose from.

My room was very comfortable, and the bed was especially amazing one of the most comfortable I’ve ever slept in!

Highly recommended for anyone visiting Bucharest.

2026-03-31 via Nuitee
L
Liuku extended_group fi
1
Palvelu oli surkeaaa.
Pros:

Aamianen oli melko suppea

Cons:

Vastaanottovirkailija ei suostunut vaihtamaan huonaettamme vaikka huone oli eri tasoinen kuin varaamamme huone. Virkailija myös väitti hotellin olevan täynnä vaikkaa varaussivuston mukaan hotellissa oli useampi huone vapaana. Hän ei myöskään suostunut upgreidaamaan meitä vapaana olevaan parempaan huoneeseen. Hän kommentoi että mitä sillä on väliä minkälaisessa huoneessa majoituimme, koska olisimme kuitenkin kylpylässä tai kaupungilla koko päivän. Hän myös tilasi meille taksin joka oli yli puolet kalliimpi kuin virallinen taksi.

2026-03-31 via Nuitee
T
Teresa silvia couple it
10
Nicoleta bravissima
Pros:

La camera molto moderna, pulita e curata nei dettagli.

Cons:

Peccato per la vista nel cortile interno

2026-03-30 via Nuitee
K
Kali family_with_children gr
7
Pros:

Η τοποθεσία

Cons:

Είχε μια όψη εγκατάλειψης . Το έχουν παραμελήσει

2026-03-29 via Nuitee
K
Krunoslav extended_group hr
4
2026-03-26 via Nuitee
Álvaro extended_group es
4
HOTEL DE LOS AÑOS 80
Pros:

La ubicación

Cons:

Paredes de cartón pluma, acabados de molduras hechas en poliestireno extendido (porexpan), todo el suelo con moqueta y debajo tablas de madera que crujen y se mueven al pisar. El ascensor no funcionaba, te dicen que tires el papel higiénico que uses en el bater a una papelera en vez de por el bater. No volvería bajo ningún concepto.

2026-03-25 via Nuitee
F
Federico couple it
9
Bene ma si può migliorare
Pros:

Struttura bella e confortevole, posizione ottima.

Cons:

Assenza di shampoo e bagnoschiuma in camera.
Alla fine del soggiorno ci hanno addebitato due bottigliette d’acqua nonostante ne avessimo presa solo una dal frigo.

2026-03-24 via Nuitee